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Association Chat to feature authors of "Leading Engagement from the Outside-In" on July 14th

KiKi L'Italien's Acronym Soup

She has more than seventeen years of experience helping associations grow, in membership, marketing, communications, public presence, and especially revenue, which is what Spark is all about. When she's not helping associations grow, she loves to dance, listen to live music, cook, and blog about the Philadelphia Eagles.

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What is Customer Experience (CX)? Crash Course

Fonteva

With CX, your association will open the doors to early communication, allowing you to get ahead of problems before they can lead to membership lapses. For example, an association interested in driving community conversations may look at the experiences they’ve created around networking, communication, and community-building.

Course 52
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Pope Francis: Catholic Student Associations Capitalize on Papal Visit

Associations Now

Groups at several universities are sending students to the three cities where events are taking place (New York City, Philadelphia, and Washington, DC), and organizations and parishes near the events—including PCSA and other University of Pennsylvania religious groups— are opening their doors to those who hope to see Francis in person. “We

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Co-Creation: The Value is in the Process

Association Success

And you’ll need a communications plan to keep participants informed in between sessions, as staff explore feasibility and try to operationalize the outcomes of co-creation. My hometown of Philadelphia wrote the book on this as it attempted to deal with the fallout of the financial crisis. Is it worth all that?

Process 74
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How the Pope Is Connecting with Younger Generations on Social Media: Pope Emojis

Beth Kanter

As you probably know, the Pope is visiting the United States this week in Washington, DC; Philadelphia; and New York City. In our church we are always fishing inside the aquarium,” Archbishop Claudio Celli, head of the Pontifical Council for Social Communications, told a gathering of journalists on Thursday (May 22).

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Survey: Size Matters When Running An Association Today

Associations Now

Social Media and Communications. Email is still a reigning communication vehicle. Ninety-five percent of respondents reported using email to communicate with members, followed by email newsletters (86 percent), online discussion forums (48 percent), printed newsletters (41 percent), and webinars or webcasts (38 percent).

Survey 40
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Despite Winter Wallop, Shows Must Go On

Associations Now

Even with record-breaking snowfall that shut down Boston-area schools and public transportation, Katie Hauser, director of communications for the Massachusetts Convention Center Authority, told RejuvenateMeetings.com that the facility has weathered the storms and that no conferences have been cancelled this winter. Battling the Elements.

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