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Could Your User Group Be the Key to Increasing Customer Retention?

Higher Logic

There are endless ways you could increase customer retention, most of which will probably have a positive impact on your bottom line. If your current programs are only making small improvements, what else can you do to improve retention? Peer-to-Peer Customer Support. Access to Company Experts.

Library 168
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Life After Jive-x: Choosing a New Home for Your Customer Community

Higher Logic

If you’re a Jive-x customer, you know Khoros has given your external community platform an official end-of-life date: December 2020. After Jive was acquired and things started changing, I knew I wanted to continue building customer communities that would make a difference for organizations and their members, but where to do it?

Tools 296
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Association Brain Food: 4.5.24

Reid All About it

They’re looking for a 501(c)(3) organization whose powerful mission could impact more people more deeply if it had marketing and branding help. They’re looking for a 501(c)(3) organization whose powerful mission could impact more people more deeply if it had marketing and branding help. AI and the future of your association.

Revenue 256
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6 New Years resolutions for your association to have a better 2024

Nimble AMS

It’s time for your association to make New Years resolutions for 2024. Set your organization up for success in 2024 by considering what ineffective p ractices you need to leave in the past. And check out our top list of practices your association should avoid. Out with the old, and in with the new! If so, you’re not alone!

Software 130
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Association Brain Food: 9.29.23

Reid All About it

Does your association have a career section for people curious about entering your industry or profession? Impexium dives deep into membership renewals : the difference between retention and renewal, metrics, why members don’t renew (per research), and, best of all, solutions for those renewal challenges. Membership renewals.

Revenue 272
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Association Brain Food Weekly: 1.29.21

Reid All About it

Your voice—along with those of nearly 1,000 association leaders around the world—will help us all gain insights about what is working to recruit, engage and retain members during the pandemic. Now that your organization has nearly a year of remote work under its belt, it’s time to ask: do your managers know what they’re doing?

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How to innovate at your member-based organization in 2023

Nimble AMS

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! How to innovate at your member-based organization in 2023 .