Association Success
SEPTEMBER 5, 2019
When it comes to non-dues sources of revenue, not all are worth the time, energy and effort. Organization leaders need to understand the total value of the revenue source, which means more than the return on investment; it also means looking at how much mission impact is perceived to be achieved by board members, staff, and members. . So, how can you measure the revenue source’s total value?
Associations Now
SEPTEMBER 3, 2019
A few key signs may indicate that it’s time to change your membership structure. Knowing when and how to act can help slow churn and create opportunities for future growth. Read More. Find out how several associations successfully changed their membership structure in the July/August 2019 issue of Associations Now. You can think of membership restructuring like a game of poker.
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Association Adviser
SEPTEMBER 4, 2019
Your association website is powerful but can lack the humanity that best sells your association. How can you bring more head and heart to your website? The post The Anatomy of an Association Website appeared first on Association Adviser.
YourMembership
SEPTEMBER 12, 2019
How a great mobile experience boosts member engagement. According to the Community Brands Digital Evolution Study, members of professional member organizations are tied to their mobile devices: 64 percent say they would feel lost if they forgot their smartphone at home 56 percent say they feel they must check their phone whenever it rings or. The post Mobile apps: Your small-staff association’s key to effective member engagement appeared first on YourMembership.
Speaker: Tim Sarrantonio, Director of Corporate Brand
This session will dive into how to create rich generosity experiences that foster long-lasting relationships. You’ll walk away with actionable insights to redefine how you engage with your supporters—emphasizing trust, engagement, and community over transactional giving models. 🤝 Industry expert Tim Sarrantonio will explore data-backed strategies to engage supporters as active participants in a community that values their contributions and shared ideals.
Wild Apricot
SEPTEMBER 17, 2019
Instagram is an untapped resource for nonprofits when used correctly. Find out how to use instagram to your advantage with this ultimate guide.
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
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WBT Systems
SEPTEMBER 23, 2019
Gain the Trust & Business of Students & Recent Graduates by Looking Beyond Student Membership. Read more about Gain the Trust & Business of Students & Recent Graduates by Looking Beyond Student Membership.
Association Leaders
SEPTEMBER 4, 2019
As a leading Association Management Company (AMC) we are often asked by prospective association client partners and volunteer leaders of associations, “What is the key to making an association successful?”. They, understandably, want a ‘silver bullet’ or ‘easy button’ answer – something they can easily implement to make their association successful. .
Blue Sky eLearn
SEPTEMBER 9, 2019
We talk a lot about lifelong learning. With many of our clients being professional associations, it would only make sense that lifelong learning is often a topic of conversation. Many people join associations as they can be a great place to find education and training. There are people who just need to get their continuing education credits each year, and others who just have a genuine interest in continuing to learn – regardless if they need the credits or not.
YourMembership
SEPTEMBER 6, 2019
Is Make a Difference Day on your association’s radar? It should be! It’s a day when people across the U.S. volunteer or provide some kind of service for their community or those in need. This unofficial holiday is celebrated the fourth Saturday of October (this year it’s October 26). Not sure what your association can. The post How will your association join in on Make a Difference Day?
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Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!
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Wild Apricot
SEPTEMBER 9, 2019
Recruiting volunteers doesn't have to be difficult. Create your own recruitment process and engage your volunteers with tips from this amazing guide!
Higher Logic
SEPTEMBER 26, 2019
The Net Promotor Score (NPS), Customer Satisfaction (CSAT) score, and the Customer Effort Score (CES) are the current trifecta of tools for measuring the customer experience. Together, each survey type provides a valuable, unique perspective on how your customers feel about their customer experience. The Customer Effort Score is the newest of these survey tools and is gaining popularity as companies and customer experience experts uncover more of its value.
WBT Systems
SEPTEMBER 16, 2019
How Your LMS Can Improve New Member Onboarding. Read more about How Your LMS Can Improve New Member Onboarding.
Eric Lanke
SEPTEMBER 2, 2019
This past week one of my staff members retired from working for our association. She has been with the organization for just over 30 years. At the celebratory lunch we threw in her honor I asked her how many former Executive Directors of the association she had worked with. She she, somewhat matter-of-factly, that our association has had a total of five Executive Directors in its history, and that she has worked for four of them.
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Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.
AMR Management Services
SEPTEMBER 12, 2019
When is the last time you looked at – and I mean REALLY looked at – your association’s mission statement? Regardless of whether it gets prime real estate on your website, is a header for your.
YourMembership
SEPTEMBER 26, 2019
While the economy may be strong, being ready to weather an economic downturn is still smart business for small associations. Are you prepared? With the economy going strong, you might not think about preparing for an unexpected event like a recession. But now is the ideal time to take steps to protect your small association’s. The post Recession-proof your association with a member management system appeared first on YourMembership.
Wild Apricot
SEPTEMBER 5, 2019
Are your memberships affordable for millennials and generation Z newcomers? Learn how to price your memberships accordingly using our free research report.
Higher Logic
SEPTEMBER 12, 2019
Many customer success teams are short on time and understaffed. Maybe you’re even a team of one. In an ideal world, every account would get the same amount of time, but that’s not always possible. It’s imperative to prioritize your time and your customer list, especially when a customer might be at risk for churn. Fortunately, we’ve identified seven key areas where you can watch for customer churn, and the types of behavior that signify they’re at risk.
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Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.
WBT Systems
SEPTEMBER 30, 2019
10 Factors to Consider When Selecting an LMS. Read more about 10 Factors to Consider When Selecting an LMS.
Eric Lanke
SEPTEMBER 9, 2019
Eight years ago, on September 5, 2011, I made my first post on this blog. I called it " Recipes for Innovation ," and in it, I talked about several things that were heavy on my mind at the time, including my then soon-to-be-ending first foray into blogging, The Hourglass Blog. Since that time, I have managed to make a post appear here every Monday morning, a post almost always focused on some aspect of my professional experiences as an association executive.
GrowthZone
SEPTEMBER 4, 2019
Our recent post, The First 3 Months of Association New-Member Onboarding covered the first three months of the onboarding process. The new-member onboarding and first-year renewal processes go beyond dropping a welcome packet into the mail. A touch plan to improve the process builds a strong foundation for engagement and for a long-term membership. Take a look at the next three months , then download the complete plan of the onboarding process. 4 Months.
YourMembership
SEPTEMBER 10, 2019
Simple yet effective tips to help you hold efficient board meetings now and into the coming year. Do you sometimes feel like you’re living in a world of meeting overload? I know I do. And it’s safe to say that your board members feel the same way. A meeting that has no direction can be unproductive and annoying – especially when the meeting is after hours.
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2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more
Wild Apricot
SEPTEMBER 27, 2019
Do any of these challenges of managing volunteers resonate with you? If so, here's some practical advice to help you sort things out.
Smooth The Path
SEPTEMBER 24, 2019
While I worked for Crayola, I had a Crayola green, logoed canvas briefcase. Over the years of commuting and travel, it became battered and sun-bleached, and soon the logo was outdated. I held on to that bag because it was a badge of honor — a physical sign of my longevity at the company. . Long-time members consider their long-time-ness to be a badge of honor too.
WBT Systems
SEPTEMBER 9, 2019
Selling Education to Nonmembers, a Market Segment with Huge Potential. Read more about Selling Education to Nonmembers, a Market Segment with Huge Potential.
Association Success
SEPTEMBER 23, 2019
Albert Einstein once said, “If I had 20 days to solve a problem, I would take 19 days to define it.” With this in mind, and realizing that problems are always different, I hope I can offer advice when taking the time to problem-solve. Listen. Gather data by listening to those around you , whether there are cultural differences, an age gap or just very different views on the problem.
Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker
Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.
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