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Personalize the Member Experience, Increase Retention

YourMembership

Corporate + Social. Education + Alumni. I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. Social Media and Business Trends. Member Engagement + Retention. Corporate + Social.

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Association Brain Food: 4.19.24

Reid All About it

The weekly list of free educational events and resources for the association community… Chapter relations gathering. Education + mentoring. Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members. Quick hits Got opinions about panels?

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Why Digital Badges are the Future of Association Education

WBT Systems

Why are Digital Badges the future of Association Education? Association members use their professional social networks, curated feeds, and a myriad of other digital channels to enhance their professional skills. Specific industry-recognized skills and experience are highly sought after.

Education 150
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Association Brain Food: 4.26.24

Reid All About it

The weekly list of free educational events and resources for the association community… Association boards. As we come to the end of National Volunteer Week, take a few moments to explore ways volunteers can enhance your association’s online education programs. Hear about the key criteria for creating content that retains members.

Content 266
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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

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Association Brain Food: 4.12.24

Reid All About it

The weekly list of free educational events and resources for the association community… I would love to live Like a river flows, Carried by the surprise Of its own unfolding. Gen Z education. Find out how to drive synergies at scale between social media and social customer service teams, and efficiencies with purpose-built AI.

Revenue 256
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Create a Winning New Member Strategy in 3 Easy Steps

Association Analytics

Besides facing competition from free online sources of continuing education and mentorship, it can also be a challenge for associations to communicate their value, especially when it comes to younger generations. Top of funnel outreach includes channels like social media, newsletters, and blogs that are designed to establish credibility.

Strategy 169