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Member Experience: Associations’ New Blueprint for Engagement

Smooth The Path

These are some of the terms engaged members use to describe their feelings about their favorite association. Over the years, I conducted 33 research studies on behalf of professional and industry associations, personally chatting with over 473 members. Prediction 2: Associations will warm-up.

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Engagement Lessons from the Pandemic

Spark Consulting

Their member experience is neither representative nor typical. Even their professional or industry experience is usually not typical, as people who are more senior or prominent in the profession or industry you serve are almost certainly over-represented.

Video 370
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6 Ways Associations Can Use Webinars to Engage Members and Increase Non-Dues Revenue

Higher Logic

We're doing weekly events, all about fostering deeper connections between you and your members. Webinars are also useful for keeping members in the loop about industry updates and trends, association updates, current events, and much more. Onboard New Members. Use Webinars to Communicate.

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Why members should have a seat at the leadership table

Nimble AMS

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. Representing member interests. Industry news and information. Members join professional organizations to stay in the know. Download now.

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Trust, but verify: How to avoid buyer’s remorse with your association management software

Aptify

Also, be sure to check customer reviews and the AMS vendor’s references to confirm that clients are happy with the vendor’s overall responsiveness. Also, when you talk with vendor references and read reviews of the system, watch for mentions of surprise costs. Essentially: trust, but verify, the sales pitch!

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Competition is coming for you: 4 strategies to help your association thrive and survive

Nimble AMS

Industry thought leaders are turning side-hustles into fee-based communities that are exclusive and career advancing. Not only should you follow your traditional competitors, but also c onsider following thought leaders in the industry to see what they are doing to build their personal brand.

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How to take your association’s online advocacy efforts to next level

Nimble AMS

Your organization does much to advocate for industry issues—petitioning local and federal level politicians to generate support for association-backed programs. Member advocates are the backbone of your campaigns and the heart of your advocacy program.

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