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Key Insights And Tips For A Better Member Experience

Disciple Media

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.

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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

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Engagement Analytics 101: Setting Your Association Up for Success

Association Analytics

Every score has a treasure trove of insights you can work with to improve your membersexperience. That depends on your association’s members! First, you’ll want to consider is what the journey looks like, from new member to lifetime member. Do you want to see members lengthen their membership journey with you?

Review 169
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Association Brain Food: 4.19.24

Reid All About it

Read the book (or an online review) and join us with a cup of coffee and your opinions on the concepts in the book. More info/register (ASAE members only). 5 Secrets to Newsletter Success: Elevating Membership Engagement Redefine the impact of your email newsletters. . – 1 CAE credit. .

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Association Brain Food Weekly: 1.28.22

Reid All About it

Leadership training shouldn’t be reserved for top performers and senior management, say Navio Kwok and Winny Shen at Harvard Business Review. Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. 25 Ways to Take Your Newsletter to the Next Level.

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Association Brain Food: 4.26.24

Reid All About it

She offers advice on getting a team together to develop and regularly review the model, and what to cover during team meetings. Mariana Fernandes at Animalz shares her team’s favorite content marketing blogs, newsletters and podcasts. Rachel Mace at Association Analytics explains how to set up and use an engagement scoring model.

Content 266
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Association Brain Food: 6.30.23

Reid All About it

Their guide covers configuring software for abstract submission and peer review, issuing the call for papers, designing the conference program and more. Hear about newsletter best practices to increase engagement and curate outside content. Change and culture. Host: ASAE Tue 7/11 at 1 p.m. – 1 CAE credit. CAE credit.

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