What We Learned from the 2023 Association Member Experience Survey
Higher Logic
NOVEMBER 16, 2023
The post What We Learned from the 2023 Association Member Experience Survey appeared first on Higher Logic.
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Higher Logic
NOVEMBER 16, 2023
The post What We Learned from the 2023 Association Member Experience Survey appeared first on Higher Logic.
Association Analytics
APRIL 1, 2024
And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results. In this post, we’ll explore three strategies you can use to ensure you’re making the right moves for more meaningful member engagement.
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Nimble AMS
FEBRUARY 24, 2023
Gain actionable insights on the current status of your association’s events when you conduct routine surveys. With surveys, you’ll discover areas where your events are performing well and areas where you’ll need to improve. You’ll also learn how you can enhance the attendee and member experience.
EventMobi: Association Events
SEPTEMBER 13, 2023
Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?
Reid All About it
APRIL 26, 2024
Impexium and Jeff De Cagna of Foresight First invite you to participate in The Future of Association Boards (FAB) Survey , our community’s first comprehensive tracking survey of board composition, practices and performance. Association trends. The outlook for associations, as described in Marketing General Inc.’s 1 CAE credit.
EventMobi: Association Events
SEPTEMBER 21, 2023
Whether you’re running a club, association, or any other kind of membership organization, your long-haul members are one of your greatest assets. That’s why having multiple member retention strategies in place is a must! Acquiring new members comes with upfront costs, especially those tied to marketing.
Nimble AMS
NOVEMBER 18, 2019
Your members expect highly personalized and engaging experiences with your association. Here are some important things to consider in your strategy. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies.
Nimble AMS
APRIL 29, 2022
There are myriad options on how to increase profits, however, leveraging successful strategies at your organization guarantees increased revenue and delivers value to the member experience. . Providing event opportunities is a fantastic way to improve the member experience and accelerate association non-dues revenue.
MemberClicks
NOVEMBER 9, 2023
Workshop feedback surveys are the best way to get objective, quantifiable feedback to create experiences that continue to draw members. We’ll cover everything you need to know to create a workshop feedback survey, analyze your data, and more. What should be included in a feedback survey for workshops?
Disciple Media
OCTOBER 2, 2023
Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.
Reid All About it
JANUARY 26, 2024
Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. The 2024 survey is now open. It’s scary to think what might happen to chapters if they can’t find enough members to lead them. Leadership development for young members.
MemberClicks
DECEMBER 18, 2023
Did you know that professionals in smaller organizations particularly identify member engagement, along with time and financial constraints, as their biggest challenges. This shows the urgent need for effective engagement strategies in today’s competitive landscape. Conduct surveys, analyze interaction data, and gather feedback.
Reid All About it
APRIL 19, 2024
In Nimble AMS’ AI success kit, you get four resources: two 30-minute webinar recordings about AI for associations and two white papers, one an introduction to AI for associations and one on developing an AI strategy. Take the 2024 Panels Report Research Survey conducted by Kristin Arnold. Consultant/founder wisdom. More info/register.
Nimble AMS
JUNE 28, 2023
But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and member experience? About 50% of associations surveyed say their IT budget will increase over the next year. About 50% of associations surveyed say their IT budget will increase over the next year.
Nimble AMS
AUGUST 26, 2022
Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. How to improve member engagement scoring at your association. Keep reading for six helpful tips.
Reid All About it
SEPTEMBER 1, 2023
AI pulse survey. MCI invites you to participate in its AI benchmark survey , a 3-minute pulse survey about the integration of AI technologies within your organization and your members’ interest and aptitude for AI. They describe nine strategies for marketing membership to Gen Z. Workplace culture.
MemberClicks
APRIL 2, 2023
Association leaders know feedback from members is vital and have methods in place to collect it. Just like a retail business might send out a customer feedback survey to determine the best ways to serve its audience, associations should also value “customer” feedback from their members.
Nimble AMS
DECEMBER 2, 2022
To increase member connection and loyalty in your organization in 2023, you’ll want to p repar e your member engagement strategy today. We’re here to help your association take its member engagement to the next level with four valuable tips. Four key ways to prepare your association’s member engagement strategy for 2023.
Nimble AMS
JUNE 9, 2023
Is your association looking for strategies to drive revenue to help you meet your organizational goals? Leveraging modern software at your organization can help you provide an excellent member experience and ensure you remain a valuable member resource. Personalize member experiences. Here’s how: 1.
Reid All About it
JANUARY 28, 2022
Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Fri 1/28 at 1 p.m. Tue 2/1 at 12 p.m.
Higher Logic
MAY 1, 2018
But the member experience is more than just speakers and merchandise. When you’re looking at your next event, plan on including these five expert strategies to ensure your event is smoother and more successful than your last: Choose the right event software. After: Thank members for attending, but don’t just thank them.
Reid All About it
NOVEMBER 10, 2023
. – Developing a Business Mindset for Nonprofits To increase your organization’s impact and further your mission, it might be time to adopt outside-the-box thinking and develop new strategies to catapult you forward. Member Engagement is an Art and a Science. 1 CAE credit. . 1 CMP credit. . More info/register. 1 CAE credit.
Association Freak
APRIL 10, 2024
This article steps up to be your champion in this fight, offering a treasure trove of insights and strategies to turn passive members into enthusiastic participants. It’s a dynamic two-way street where both the organization and its members actively contribute and receive value.
Nimble AMS
SEPTEMBER 8, 2022
According to Salesforce research, innovation is necessary as member expectations continue to evolve. In the Salesforce State of Marketing report, 84% of marketers surveyed said customer expectations were changing their digital strategies. . But how can your association adapt to changing member expectations? Sales Cloud.
Association Freak
MARCH 1, 2024
Here are some of the transformative strategies and innovations we see shaping the future of associations. Rebound in Member Growth After a decline in 2021 and 2022, associations are witnessing a significant rebound, with member growth rates reaching their highest since 2016.
Association Freak
MARCH 2, 2024
Here are some of the transformative strategies and innovations we see shaping the future of associations. REBOUND IN MEMBER GROWTH After a decline in 2021 and 2022, associations are witnessing a significant rebound, with member growth rates reaching their highest since 2016.
Reid All About it
JANUARY 21, 2022
Membership survey. Please participate in MGI’s 14 th annual Membership Marketing Benchmarking Survey , our industry’s most comprehensive and valuable study on membership marketing. The survey closes next week so don’t delay. The member experience. Secrets to Engaging and Retaining Members. Event trends.
Reid All About it
DECEMBER 1, 2023
Fri 12/1 at 4 p.m.* – Association Discussion: The Future of Components Has your association’s component relations strategy evolved since the pandemic? Do you need to reimagine how to partner with your association’s chapters and member/special interest groups? I’m happy to feature it as long as it’s not too product-centric.
Reid All About it
MARCH 10, 2023
Dean West at Association Laboratory wonders if he’s lazy, stupid or resilient (I’m not saying) and shares lessons about resilience that can guide your association’s strategy decisions. Hear strategies for addressing challenges you might face in your public affairs program and how to get more bang for your lobbying buck.
Associations Now
SEPTEMBER 25, 2019
If they don’t keep up, their member experiences will suffer, and the success of their organization could be in jeopardy.”. A few key pain points highlighted by the report: Members approve of the tech more than staff does.
Fonteva
FEBRUARY 23, 2022
To help you navigate Salesforce and the marketplace of tools that would be useful to associations, we’ve prepared these essential best practices and strategies for making the most of the world’s leading CRM: The Basics: What is Salesforce? Using Salesforce: 5 Membership Management Strategies Fonteva: The Ultimate Salesforce-Native AMS.
Protech
MARCH 16, 2020
A s Wes Trochlil of Effective Database Management points out , “CRM is not a functionality or a technology; it is a strategy and philosophy. It’s no coincidence that n onpr ofits prioritize the online member experience. Create surveys . Create interactive events for your members . Support job boards .
Associations Now
OCTOBER 4, 2023
Forj’s 2023 State of Association Member Experience report found that organizations are not meeting member expectations. Many associations may be struggling to meet member expectations, particularly those in the early and mid-stages of their careers. percent) or late-career members (68.6 percent) than midcareer (60.8
Nimble AMS
MARCH 12, 2021
While lapsed members may appear to be an “easier sell” because they’re already familiar with your organization, they’ve also made the decision to say good-bye. Creating a thoughtful, strategy for re-engagement that makes them feel valued is a must. Incorporate the learnings from your exit surveys to spark new engagement ideas.
Nimble AMS
DECEMBER 16, 2022
With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! How to innovate at your member-based organization in 2023 .
Higher Logic
MAY 20, 2020
Survey your members or repurpose existing content from your blog and other resources for new topics that interest your members. Try hosting weekly or monthly meetings, instead of sending out lots of emails, to create more personal relationships with your members. Onboard New Members.
Reid All About it
JUNE 16, 2023
Surveys conducted by Freeman have uncovered the most dramatic shift in B2B event attendee demographics in three decades: attendees are getting younger. Barbara Palmer at PCMA Convene says these Next Gen Event Goers won’t settle for the standard event experience—they expect to be captivated. Changing attendee profile. Event marketing.
Reid All About it
OCTOBER 29, 2021
Sponsor survey. To help associations increase sponsorship revenue, the Partnership Professionals Network and Dynamic Benchmarking are conducting a survey of association sponsors to find out: Why companies sponsor associations. The survey closes on Friday, November 5. Guest: Robb Lee, Chief Strategy Officer, ASAE.
Reid All About it
AUGUST 6, 2021
Chapter benchmarking survey. Billhighway, Mariner Management and Whorton Marketing & Research are conducting The State of Chapters 2021 Benchmarking Survey. This time, they’re running two surveys— one for association CEOs and one for membership/component (chapter) relations professionals (CRPs). Tue 8/10 at 11 a.m. –
Reid All About it
APRIL 2, 2021
Achurch Consulting and Association Trends have teamed up on the State of Association Workplaces Post-Pandemic Survey , the only survey designed to address the pressing questions association leaders are asking about what “work” will look like post-pandemic. Presenters: Bill Zimmer, Vice President of Strategy, 360 Live Media.
Nimble AMS
JUNE 6, 2023
The latest Community Brands Association Trends Research also found that of the surveyed association professionals, 49% say their IT budget will increase, indicating that organizations understand the value and imperative of adopting new technology to survive in the future. Ease of s taff adoption. Create a mission statement.
Fonteva
OCTOBER 18, 2022
To better understand the root reasons why members join and stay with your organization, associations should take lessons from the customer experience (CX) playbook. Chances are that your association likely already has a membership engagement strategy in place. What are the benefits of an intentional CX strategy?
Reid All About it
OCTOBER 6, 2023
Tagoras is conducting a brief survey to find out where learning and education businesses (i.e., Content Marketing Institute shares highlights from their conference, Content Marketing World , including a quote from their chief strategy advisor Robert Rose: “Content marketing is what marketing is becoming. Association education in 2024.
Association Analytics
JUNE 21, 2023
If you’re asking members to fill out a survey, provide an incentive for them. 8: Your Organization Doesn’t Have KPIs and Metrics Challenge : Without key performance indicators (KPIs) or metrics, your organization is missing out on vital information about your members. Be creative in how you collect your data.
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