Reid All About it

JULY 30, 2021

A powerful new approach to changing someone’s mind—useful for system implementation, process improvement, presenting a business case for technology, etc. How the Healthcare Financial Management Association’s podcast engages members, supports DEI initiatives and attract sponsors while maintaining integrity. Quick hits . every Monday.

Newsletter 195

Newsletter Certificate Technology Strategy 195

Reid All About it

MAY 14, 2021

Presenter: Trevor Blondeel , PCC, Founder, Operations Kickstart. Carepoints in the Member Journey (the 100th episode of Chatting with Agnes & Cecilia). This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management. Presenters: Liz Lathan , CEO, Haute Dokimazo. Host: PCMA.

St. Louis 341

St. Louis Technology Strategy Conference 341

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APRIL 2, 2021

By participating in Association Adviser’s annual Association Communications Benchmarking Survey , you can help yourself and others benchmark member communication challenges and improvements—and you’ll get the first look at the report this summer. Presenter: Lee Gimpel, Founder, Better Meetings. Future conference attendance.

Revenue 335

Revenue Conference Industry Strategy 335

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MARCH 12, 2021

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Host/presenter: video producer Jeff Achen, CallSign51.

Nashville 370

Nashville LMS North Carolina Recruiting 370

Reid All About it

JANUARY 15, 2021

They share how the pandemic shaped learning businesses in 2020 and what kind of learning programs these organizations plan to offer in 2021. Fri 1/15 at 10 a.m.* – Member ROI Simplified: Safeguarding Your Organization’s Future. Presenters: Reggie Henry, Chief Information and Engagement Officer at ASAE.

Innovation 359

Innovation Las Vegas Communications Education 359

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Presenter: Tony Rissley, Expo Auctions.

Newsletter 195

Newsletter Survey Team Software 195

Reid All About it

MARCH 4, 2022

Presenter: Janelle Spratley, HR Generalist. This series of 15- to 20-minute videos covers hot topics and issues related to 501c organization management. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenters: Teri Carden, founder of ReviewMyAMS. More info/register.

Class 195

Class Certificate Content Committee 195

Nimble AMS

JUNE 27, 2022

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. Implementing modern technology is a fantastic first step to boosting member engagement, but your association shouldn’t stop there. Code of ethics. Learn more.

Leadership 117

Leadership FAQ Member Engagement Social Media 117

Reid All About it

JANUARY 14, 2022

This series of 15- to 20-minute videos covers hot topics and issues related to 501c organization management. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. More info/register (possible fee for MPI non-members). Presenter: Joshua Grimes, Esq., Mon 1/17 at 1 p.m.

Team 195

Team Technology Certificate Revenue 195

Nimble AMS

MARCH 18, 2022

Your organization’s ability to thrive now and for years to come depends heavily on your choice of association management software (AMS). . Here’s how your entire organization can benefit from a modern AMS system like Nimble AMS. Personalize member communications and offers. Anticipate member needs. Accounting .

Software 128

Software Membership Management Class Member Experience 128

Reid All About it

JULY 2, 2021

It comes from a group of legal vendors who met late last year “to explore the current state of legal industry conferences and discuss ways they might partner with conference organizers to build a better experience for all.” This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management.

Technology 370

Technology Strategy System Education 370

Reid All About it

APRIL 9, 2021

But you might have that issue at your organization—perhaps an actual committee vetting articles or leaders with control issues. A virtual presentation checklist for you and/or your speakers. Be ready to share your experiences as well as your winning solutions on how you solved conflict within your board of directors. Host: ASAE.

San Diego 370

San Diego Revenue Strategy Content 370

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MARCH 25, 2022

Presenters: Smriti Bansal, Head of Content, Braindate by e180. Presenter: Melissa Curtin, MSW, Certified Coach, HeartMath® Certified Trainer. This series of 15- to 20-minute videos covers hot topics and issues related to 501c organization management. Presenter: Jennifer Haisten, CMP, Vice President, GlobauxSource.

Revenue 195

Revenue Content Virginia Technology 195

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OCTOBER 6, 2023

Competing against niche professional organizations, membership and conference revenue has “slowed to a trickle.” The organization’s outgoing treasurer describes the financial situation as “dire.” Host: Council for Certification in Volunteer Administration Wed 10/11 at 2 p.m. – Association deathwatch. CMP credit. CAE credits.

Revenue 256

Revenue Certificate Tools Innovation 256

Higher Logic

MAY 29, 2020

If so, secure a copy of the strategic plan, and use it as the guide for your presentation. New Member Acquisition. The goal: Every year, bringing in new members is likely to be on your association’s list. Looking to personalize and target your email communications strategy to different member segments? Staying Relevant.

Social Media 254

Social Media Tools Member Engagement Revenue 254

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JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Newsletter Price Technology 195

Reid All About it

APRIL 1, 2022

If I were an association exec, I’d want to make sure my organization was practicing the best data security practices. Hear about proven techniques that aim to drill down quickly and efficiently into what you really need to know from your members, attendees, and prospects. Presenter: Annetta L. Go on and subscribe. Data security.

Revenue 195

Revenue Technology Education Video 195

Crowd Wisdom

JULY 27, 2023

According to Community Brands research, association professionals plan to turn to new forms of non-dues revenue to address any revenue losses, with 68% prioritizing increasing non-dues revenue at their organizations.

Revenue 52

Revenue LMS How To Course 52

Reid All About it

OCTOBER 29, 2021

The report covers much more, including what self-described successful organizations are more likely to do. All this in an effort to help more organizations strengthen their foundation and fill the world with more trained, experienced inclusive leaders. Host: MPI (possible fee for non-members). Presenters: Todd A.

Revenue 195

Revenue Survey Leadership Education 195

Reid All About it

DECEMBER 7, 2018

Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. New member engagement programs work , and they don’t have to be big or expensive,” says Lisa Vivinetto in an Association Success article. Host: TechSoup.

Washington 186

Washington DC Library Tips 186

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MARCH 26, 2021

The research revealed that associations with a more innovative mindset and culture were more successful at navigating the early challenges presented by the COVID-19 pandemic. Presenters: Wendy W. Presenter: Dan Streeter, Vice President of Learning Strategy and Development at Blue Sky eLearn. No surprise there. That stinks.

Innovation 259

Innovation San Diego LMS Strategy 259

Reid All About it

JANUARY 26, 2024

The spring cohort for their Association Facilitator Certificate Course begins on March 11. How can I help my organization be more data driven? Elevating New Member Engagement How well are your new members joining and engaging in your community? . If it intrigues you, check it out—12 CAE credits too. More info/register.

Survey 256

Survey Project Strategy Education 256

Reid All About it

MARCH 20, 2020

Many organizations are being forced to transition their in-person events into virtual ones. Event organizers and education leaders may have questions about how to pull off this switch effectively and smoothly. Presenters: Tracy King, CEO and Chief Learning Strategist of InspirEd. Presenters: Rick Bawcum, CEO, CIMATRI.

North Carolina 221

North Carolina Technology Strategy Revenue 221

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MAY 5, 2023

Membership Mondays A chance to collaborate with association peers on the challenges and opportunities you face in your organization. This month’s topic: the member journey. Using Member Insights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come.

Chicago 205

Chicago Education Certificate Revenue 205

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AUGUST 20, 2021

Presenters: Michael Candela, EVP Partnership Sales, and Deborah Sas, Senior Director, Partnership Sales, Multiview. Presenter: Kenjie Davis, The AMS Guy. This series of 15- to 20-minute videos covers hot topics and issues related to 501c organization management. Presenters: Don Neal, 360 Live Media. 1 CAE credit.

Revenue 195

Revenue Content Resources Strategy 195

Reid All About it

OCTOBER 5, 2018

He describes his experience over at the DelCor blog along with the reasons we might be seeing this technology more often at offices and events near you. A new report shows that “word of mouth” (WOM)—both online and offline—impacts every business, organization and cause. Presenter: Kristy Sadler, CMO at EventMobi. TechRepublic ).

DC 170

DC Washington Tools Certificate 170

Reid All About it

JULY 9, 2021

Charlene Li believes you need order to create change —not what you picture when thinking about innovative organizations. She says, “Disruptive organizations create just enough order to allow change to happen smoothly. Presenter: Drift’s Sr. Presenter: Kathleen Zwarick Shanley, PhD, CAE, ACC, ELI-MP. Order and change.

Rhode Island 195

Rhode Island Technology Strategy Member Engagement 195

Nimble AMS

APRIL 7, 2022

Your association’s ecommerce experience can go a long way toward delivering a great member experience. . Many factors go into a great member experience: onboarding, engagement, and customer service – just to name a few. Allow members to purchase and do multiple things at one time. Learn more.

Discount 127

Discount Examples Certificate Member Experience 127

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SEPTEMBER 10, 2021

Presenter: Shelly Trent, SPHR, SHRM-SCP, CAE, JCTC, JCDC. More info/register (possible fee for MPI non-members). Presenter: Courtney Stanley, Keynote Speaker, Event Emcee & Speaker Coach, Dare to Interrupt. This series of 15- to 20-minute videos covers hot topics and issues related to 501c organization management.

Strategy 195

Strategy Content Education Tips 195

Reid All About it

MAY 29, 2020

Presenter: Tim Schurr, Schurr Success, Inc. Hear how two associations responded to 2020 challenges by looking at member data in fresh new ways. Presenters: Danielle Deane, Membership Manager, American Institute of Aeronautics and Astronautics. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media.

San Diego 259

San Diego Strategy Conference North Carolina 259

MemberClicks

AUGUST 3, 2023

How do organizations use learning management software? According to Marketing General , just after networking, the second most common reason members join an association is for continuing education or professional certification. How do organizations use learning management software? Why use learning management software?

Software 52

Software LMS Certificate Learning Management System 52

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JULY 3, 2020

Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your members engaged. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media. This series of 15-minute videos cover hot topics and issues related to 501c organization management. Organizer: Robert Taflinger.

Montana 221

Montana North Carolina Review Member Engagement 221

Membersuite

MAY 25, 2021

Your AMS isn’t integrated with other systems so staff and leaders can’t access the data and reports they need to understand member/customers and make decisions. You can’t use the AMS to track member engagement—volunteering, events, certification/education and purchases. 7: Find Out How to Present Your Case.

Software 170

Software Leadership Project System 170

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DECEMBER 1, 2023

Member recruitment. To attract young members , you must recruit in ways that make sense to them. Impexium recommends proving you’re an organization they can trust, delivering benefits they value, and having processes and systems that facilitate member referrals, new member onboarding, testimonials, social presence, and member feedback.

Arlington 266

Arlington Technology Strategy Los Angeles 266

Higher Logic

SEPTEMBER 15, 2016

The Customer Experience Professionals Association (CXPA) was founded in 2011 as a premier, global non-profit organization dedicated to the advancement and cultivation of the customer experience profession. It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide.

Certificate 120

Certificate Texas Resources Member Experience 120

Nimble AMS

MAY 13, 2021

Nimble Communities is built on the Salesforce Community Cloud platform and provides the collaboration capabilities you need to drive continuous member engagement. For example, with Nimble Communities, you can: Present members with a custom home page that presents them with targeted, valuable content based on their member profile.

Member Engagement 78

Member Engagement How To Newsletter Certificate 78

Reid All About it

JUNE 5, 2020

I’ve also started watching this PBS documentary series, Reconstruction: America After the Civil War written and presented by Henry Louis Gates Jr. Presenters: Shawn “Man On Fire” Nason, Chief Eco-System Disruptor, Disruptor League. Organizer: ASAE’s Professional Development Section Council. Anti-Racism Resource List.

Innovation 273

Innovation Conference FAQ Industry 273