Velvet Chainsaw
MARCH 15, 2021
Many are focusing their resources and energy on delivering face-to-face. Managing up requires transparency, fortitude and a solutions-oriented approach to communication. It is becoming evident that the additional cost of in-person safety protocols will be primarily the responsibility of the event organizer. What’s Next?
MemberClicks
JANUARY 8, 2024
…but, that said, do you have a plan for communicating with your attendees? That’s why you’ll want to put together an event communication plan that takes into account what you should tell them about before, during, and after the event. What is an Event Communication Plan? Attendee Feedback : Communication got both ways.
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Ungrated
FEBRUARY 25, 2021
Close to a year since the COVID-19 pandemic upended our lives, we now have some insight into its financial impacts on community associations. Higher operating expenses and unanticipated costs due to the ongoing global crisis pose challenges to association budget projections, reserves planning, and maintenance requirements.
Higher Logic
AUGUST 17, 2017
5 Ways User Groups Cut Customer Service Costs and Increase Satisfaction. However, because 73 percent of frustrated customers try to solve their problems using the internet before seeking other support, user groups that also include online resource are even more effective when it comes to customer service. Frequently asked questions.
NXUnite
FEBRUARY 15, 2024
As more community needs arise, it’s essential to equip your team with the tools, skills, and resources they need to streamline their roles and avoid burnout. Fortunately, there is a wealth of high-quality resources that you can offer to employees, from certification programs to online advice shared by nonprofit thought leaders.
Higher Logic
MAY 13, 2020
Communicating a compelling value proposition. You can maximize their membership value by providing members with the connections and resources they care about the most, year-round. If this sounds impossible, it would be hard to achieve this level of personalization with individual outreach alone – that’s not scalable or cost effective.
ISAE
MAY 13, 2024
Specifically, associations are struggling to communicate the value of membership, and many display a lack of innovation. Consequently, when it’s time for members to renew, they might think that the cost of the membership outweighs the benefits or opt to try a different association. Make your events more engaging.
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