Reid All About it

OCTOBER 6, 2023

They share a bunch of good ideas for onboarding, flexible work schedules, employee perks, recognition, and communication. It is no longer a weird experiment in some back room with a tiger team.” That’s why we’ve built a lightweight process for mapping out and documenting a data strategy you can use in your association.

Revenue 256

Revenue Certificate Tools Innovation 256

Higher Logic

MAY 29, 2020

You don't have to be a hypnotist or a master of persuasion to build support for an online community among your association’s board and executive team. Instead, you need to align your new online community with the mission and priorities of your association's leadership. Objection 1: Price. Example: “X platform is cheap/free.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Association Freak

MARCH 26, 2021

Integration means many things: Coordinating across multiple channels, cooperating as separate teams, bridging divides between disciplines, and coherently communicating around shared ideas. But ultimately, it means a unified member experience. One Team In Name Only. One Team In Name Only.

Process 72

Process Team Member Experience Software 72

ISAE

JANUARY 17, 2024

Technology plays an essential role in improving member experiences and association operations. For example, your association most likely relies on (and benefits from) powerful tools like your CRM and association management software to organize data, understand members, and give them the best experiences possible.

Cost 52

Cost Review Software Member Experience 52

Aptify

MARCH 26, 2021

Many large associations have a big IT team. They have complex processes that are continually changing, and they need a large IT team to support them. This includes things like: plugin-based architecture, app containers, and open documentation. Case management – Manage and track customer support and help desk communications.

Software 72

Software Association Management Organization System 72

Reid All About it

JUNE 23, 2023

WBT Systems goes over some ChatGPT basics, brings up some concerns—like why you shouldn’t rely upon it to do all your work, and explains how association professionals, including education teams, are using ChatGPT to save time and jump-start the creative process. Renew: Is Your Member Renewal Journey Magical or Miserable? Our AI future.

Metro 195

Metro Strategy Technology Marketing 195

.orgSource

OCTOBER 1, 2023

(ZipDo) 90% of B2B decision-makers believe conversational marketing can improve customer experience. Drift Research Report) 79% of consumers prefer live chat for quick communication. Drift Research Report) Pamper Members Last week, I described the steps involved in adding a chatbot/s to your platforms.

Las Vegas 100

Las Vegas Marketing Software Tools 100

Nimble AMS

JULY 2, 2020

Communicate and stay on top of important updates. With Chatter, employees can “follow” people and documents to collaborate on opportunities, service cases, campaigns, projects, and tasks. There’s no need to have someone on your team run reports and manually email them to various staff members. Schedule automatic reports.

Tips 78

Tips Process Report Software 78

Reid All About it

OCTOBER 29, 2021

6% have no formal, documented strategy for their virtual conference. Instead, when you hear crickets, he suggests you ask board members to use specific language—he shares several examples—to express their stance on an issue or proposal. Successful Membership Site Transition: Ensuring Buy-In from Your Team and Membership.

Revenue 195

Revenue Survey Leadership Education 195

GrowthZone

NOVEMBER 8, 2022

Having everything noted and at our fingertips to share increases the empowerment of our team leading to a connection helping staff retention. When one staff talks to a member and puts the details in CM, we can watch the trail of engagement ultimately leading to member retention and also event sponsorships.”

Process 78

Process Directory Software Revenue 78

MemberClicks

FEBRUARY 2, 2024

Membership management software facilitates those relationships, allowing organizations to automate renewal campaigns, easily send event invitations and update members through newsletters or other communications. Member engagement. Membership management software facilitates communication with members.

Membership Management 52

Membership Management Software Directory Revenue 52

Reid All About it

OCTOBER 13, 2017

One of the most fascinating technological developments is the increasing use of artificial intelligence (AI) to deliver a more meaningful and valuable customer and member experience. explains the basics of AI (and its many cousins) and shows how AI can be used to help members develop an association habit. Host: Community IT.

DC 150

DC Washington Content Tools 150

Reid All About it

MAY 24, 2019

It’s not enough to just have a sexual harassment policy or meeting code of conduct if your meeting planning team and event attendees don’t understand it or there are no real consequences for the harasser. How a Small Comm Shop Can Execute a Killer Communications Strategy. CMP credit. More info/register. Host: MeetingsNet. 1 CAE credit.

DC 170

DC Illinois Washington Content 170

Higher Logic

JUNE 8, 2017

Your all-star members will likely keep most conversations going without help from your organization. You can top that off by regularly posting announcements and uploading new documents to your file library. Expert Tip: Keep an eye out for an increase in online community engagement after launching your mobile app.

Software 168

Software Library Content Newsletter 168

Reid All About it

DECEMBER 1, 2023

Learn about audit findings such as absent documentation, errors in the financial closing process, and common accounting errors within nonprofits. The Community Check-In A weekly community chat on Slack for black professionals working in the events industry. 1 CAE credit. . More info/register. Host: ASAE Wed 12/6 from 9:30 a.m.

Arlington 266

Arlington Technology Strategy Los Angeles 266

MemberClicks

JULY 31, 2023

Membership management software facilitates those relationships, allowing organizations to automate renewal campaigns, easily send event invitations and update members through newsletters or other communications. Member engagement. Membership management software facilitates communication with members.

Membership Management 52

Membership Management Software Directory Revenue 52

MemberClicks

MAY 20, 2022

It’s easier to retain members when they feel valued. Acknowledging them via dedicated member appreciation efforts can help communicate that your organization recognizes their participation. Professional associations should provide new members the opportunity to proudly display proof they belong to your organization.

Certificate 52

Certificate Tips Membership Management Organization 52

Nimble AMS

MAY 20, 2019

As Salesforce celebrates 20 years in business, the Nimble AMS team reflects on the reasons why associations benefit from an AMS built on Salesforce. A great way for staff to communicate and stay on top of important updates. This year, Salesforce celebrates 20 years in business. Transparency. Integration.

Class 60

Class Certificate Innovation Technology 60

.orgCommunity

JUNE 4, 2019

It involves harnessing computing power to solve problems and to deliver new and more meaningful member experiences. Technology Systems —Do you have systems that are functioning well for data management, education, marketing and communications? Communicate with Clarity. Share information across teams.

System 40

System Innovation Technology Team 40

MemberClicks

MAY 13, 2022

You should form a team of key stakeholders to manage the search to make sure you don’t have too many competing voices involved in the process. Choose staff members who will regularly use the software, as well as those who will use it for more specific features (such as your events manager, for example). Features To Look For.

Software 52

Software Association Management Price System 52

Protech

JUNE 13, 2023

For example, a small association in its first year of operating might just use a few simple spreadsheets and documents to track member engagement and plan meetings. Not only will this increase your organization’s overall efficiency, but it could also lead to more positive member experiences and higher retention rates.

Software 52

Software Learning Management System Tools Association Management 52

MemberClicks

AUGUST 3, 2023

This learning management software feature allows you to know exactly where your members stand in their education and what additional learning materials you might consider providing to help them meet their learning objectives. How can staff benefit from LMS-AMS integration?

Software 52

Software LMS Certificate Learning Management System 52

Reid All About it

FEBRUARY 10, 2023

the one and only Ray van Hilst, Yoko Consulting ) Content planning: how to empower your team and fill the calendar with great ideas. For the Love of Events ROI Hear different perspectives on measuring your event’s ROI and driving a better member experience. One major challenge faced by both is inadequate communication.

Blended Learning 39

Blended Learning LMS Ohio Technology 39

Reid All About it

AUGUST 20, 2021

Association communication trends. Associations are communicating more frequently than ever before but still struggle to articulate their member value proposition and customize communications for different cohorts. How to beat burnout and help your team overcome feeling like there’s not enough time in the day.

Revenue 195

Revenue Content Resources Strategy 195

Higher Logic

MARCH 24, 2020

Webinar | Inherited a Community Site, Now What? We offer an easy-to-navigate product documentation library (support.higherlogic.com) that is a perfect complement to other Higher Logic learning offerings! Exclusive insights and product presentations from our leadership team. Webinar | Google Analytics. Knowledge Base.

Library 219

Library Products Video Course 219

Reid All About it

NOVEMBER 1, 2019

Learn how to shift culture and mindset to best support Agile, including the challenges companies often face and how to overcome them by changing the hearts and minds of your team that is resisting change. Chapters and Affiliates: For the “Swing” in Your Member Experience. 1 CAE credit. More info/register. Host: Matrix Group.

Washington 34

Washington Social Media Content Texas 34

Protech

MARCH 1, 2021

And everyone has realized that the shift to a more virtual member experience is going to be permanent. Fortunately for associations, technology innovations are already available to address critical needs in the virtual world: Communication. Members expect communications to be relevant to them. Online communities.

LMS 96

LMS Tools Revenue Learning Management System 96

GrowthZone

JUNE 21, 2021

To put it simply, an AMS provides chambers of commerce with an all-in-one member management system to: Streamline operations. Manage membership data and communications. It’s essential to determine your needs and how they align with available member management platforms. FEATURES: Member management. Grow membership.

System 148

System Software Directory Membership Management 148

Protech

MARCH 30, 2023

As an association administrator or staff member, you know that there are many complicated moving parts to running an association and just as many ways to organize your operations. Perhaps you’re still relying on outdated methods like spreadsheets, documents, and email to manage communities and events.

Software 52

Software Association Management Directory Discount 52

GrowthZone

NOVEMBER 23, 2020

Manage membership data and communications. Selecting a software platform that will meet all of your needs – member database, email system, billing and payment options, event platform, association website builder, and other useful services – can be challenging. Communications module. Document management. Generate revenue.

Membership Management 78

Membership Management Software Directory System 78

Aptify

JULY 23, 2021

Translate technical terms in your presentation and supporting documents, and speak with the member’s perspective in mind. Make the connection between the software and member value (or association goals) as often as possible. Consult your IT team and vendors to find out how your current system may not be the safest choice.

Proposal 72

Proposal Software Tips Membership Management 72

Nimble AMS

APRIL 9, 2022

Explain that when volunteers offer honest feedback, you’ll be able to match them in the perfect experience. Communicate your goals. Be honest with your volunteers and communicate your goals in the introduction of the survey. What is the most important work you do for our community through our association? .

Survey 126

Survey Recruiting Recruitment Committee 126

Reid All About it

SEPTEMBER 10, 2021

Learn how to think strategically, prepare a tactical plan for negotiating effective outcomes including your salary, the importance of researching the parties and objectives, how to use persuasive communication, and how to bargain for the desired outcome. Cathy Song Novelli, SVP of Marketing and Communications, Hubilo. 1 CMP credit.

Strategy 195

Strategy Content Education Tips 195