Smooth The Path

JUNE 18, 2019

I was only reminded of the association when a promotional email came in, asking me to attend their national conference. My first-year member experience lines up with many other new member’s experiences according to member research. New member onboarding programs should perform better each year.

Organization 108

Organization Member Engagement Member Experience Video 108

WBT Systems

JANUARY 31, 2017

Is your association a learning organization? A learning organization becomes more like a community that members can feel a commitment to. The second article points out that association members are much more “tech savvy” than association executives may think. Is your Association a Learning Organization.

Organization 150

Organization Learning Management System LMS System 150

Association Analytics

JANUARY 30, 2023

Let’s break down several scenarios to show how data analytics can help improve the member experience. Dig Below the Surface to Find Gaps in Member Retention It’s likely that your organization measures retention rates, but are you looking at the surface or digging in below the aggregate level ?

Member Experience 321

Member Experience Analysis Course Survey 321

Smooth The Path

MAY 6, 2021

It is interesting to observe organizations’ attempts at creating a good user experience. It seems as if organizations have become incurious about users’ real wants, needs, and perceptions. So the user experience has become a game of metrics. What member feedback to keep, and what to toss.

Organization 78

Organization Survey Member Experience Conference 78

Nimble AMS

DECEMBER 21, 2023

Is your organization considering new association management software? Follow the strategies outlined in our blog to empower your organization for a successful AMS implementation. Doing so will ensure your organization gets the AMS it needs to empower staff and enhance the member experience. Download now

Tips 121

Tips Software Process Association Management 121

Nimble AMS

AUGUST 26, 2022

Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. Boost member engagement and retention with the powerful combination of YM Careers and Nimble AMS.

Member Engagement 129

Member Engagement Member Experience LMS Software 129

Nimble AMS

MARCH 30, 2023

Associations can leverage CRM software to enhance customer or member relationships. Organizations that choose a CRM invest for the following functionalities: Lead management Contact management Reports and analytics Process automation Artificial intelligence What is association management software ( AMS ) ?

Software 138

Software Member Experience Technology Certificate 138

Nimble AMS

MAY 10, 2022

A study conducted by Edelman and Linkedin reported 65% of those surveyed said thought leadership content improved their perception of an organization. Well-researched and thoughtfully written content has the power to build association credibility, organization brand awareness, and even attract new members. .

Leadership 181

Leadership Content Social Media Sample 181

Smooth The Path

MARCH 29, 2018

A meeting planner said to me, “the whole conference experience is decided in the first 10 seconds”. Those critical first impressions are made at the registration desk at most conferences. We, the professionals organizing the conference, think of registration as a transaction.

Conference 108

Conference Cost Team Member Experience 108

Smooth The Path

MAY 21, 2017

Many of you were super interested in learning about the six problems attendees experience at conferences : If you don’t have me at registration, you’ve lost me. I’m a long-time member, and I’m bored with the sessions. I don’t use what I’ve learned at the conference back in the office. I am not meeting people like me.

Conference 104

Conference Social Media Leadership Member Research 104

Smooth The Path

JULY 12, 2017

Let’s think about how emotional contagion works at conferences. We, the organizers of the conference, have been working on this event for months. The few weeks leading up to the conference have been more than jam packed. Then pre-conference attendees. The conference experience starts before the conference.

Conference 88

Conference Content Member Experience Organization 88

Smooth The Path

JANUARY 24, 2017

Members love to talk about their conference experience during in-depth interviews with me. We spend a lot of time talking about their conference experience because the conference is where most members get the most value. Members remember those first experiences well.

Conference 60

Conference Member Experience Industry How To 60

Smooth The Path

AUGUST 9, 2018

At the mountain that day the behavior happened organically, and it can happen at your events too but, may need some prompting. Imagine members clapping, and cheering, and standing on their feet. I believe more fun can happen at any professional conference or industry trade show we just have to seed the behavior.

Conference 79

Conference Vermont How To Industry 79

Reid All About it

MAY 14, 2021

This week, WBT Systems shared a swipe file of marketing blurbs for association conferences, courses and credentialing programs —have at it! This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management. Event safety. New episodes are posted by 1 p.m. every Monday. Guests: Joy Duling.

St. Louis 341

St. Louis Technology Strategy Conference 341

Nimble AMS

APRIL 29, 2022

There are myriad options on how to increase profits, however, leveraging successful strategies at your organization guarantees increased revenue and delivers value to the member experience. . Providing event opportunities is a fantastic way to improve the member experience and accelerate association non-dues revenue.

Revenue 118

Revenue Strategy Discount Price 118

Nimble AMS

FEBRUARY 6, 2023

If so, your organization might be missing out on your event’s ROI, making it a challenge to justify your overall events budget. Six p roven strategies and marketing tactics to boost future event registration It’s time to boost your event attendance and improve your member experience too! Read our blog for more tips.

How To 114

How To Discount Member Engagement Social Media 114

Nimble AMS

JUNE 27, 2022

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. Implementing modern technology is a fantastic first step to boosting member engagement, but your association shouldn’t stop there. Code of ethics. Learn more.

Leadership 118

Leadership FAQ Member Engagement Social Media 118

Associations Now

OCTOBER 12, 2016

The Entrepreneurs’ Organization knows this. Every member who joins is placed in a Forum , a peer group of seven to 10 fellow business owners in their area that meets monthly to share knowledge and experiences. A New Experience. Could the organization stand to benefit from a more deeply ingrained culture of involvement?

Member Experience 40

Member Experience Recruiting Recruitment Member Engagement 40

Reid All About it

OCTOBER 6, 2023

Conference design. Conference/abstract management. Ex Ordo describes how to implement conference and abstract management software for medical, technical, scientific, and academic association events. Competing against niche professional organizations, membership and conference revenue has “slowed to a trickle.”

Revenue 256

Revenue Certificate Tools Innovation 256

Smooth The Path

AUGUST 7, 2017

Here are some fun things conference organizers do to increase attendee energy at the conference. Encourage all the speakers, staff, exhibitors, sponsors, and volunteers to come up on stage at the end of the conference. Related: The problems attendees experience at conferences. Play fun music.

Conference 68

Conference Member Experience Organization 68

Reid All About it

APRIL 19, 2024

His observations are especially useful for consultants, but anyone who runs a team, department, or organization will find valuable advice here. This meeting is self-organized by the consultant community, not an official ASAE event (meaning an event organized by ASAE staff). Congratulations, Dean! Co-mentors. CAE credit. . –

Newsletter 250

Newsletter Content Social Media Education 250

Reid All About it

APRIL 2, 2021

By participating in Association Adviser’s annual Association Communications Benchmarking Survey , you can help yourself and others benchmark member communication challenges and improvements—and you’ll get the first look at the report this summer. Future conference attendance. Hybrid conferences. Educational coaches.

Revenue 335

Revenue Conference Industry Strategy 335

Nimble AMS

NOVEMBER 2, 2022

During our time at the conference, we had the pleasure of celebrating the 60 years the Canadian Society of Association Executives (CSAE) has been a premier organization dedicated to member-based organizations and association professionals. Custom software inspires a negative member experience.

Software 121

Software LMS Recruiting Recruitment 121

Reid All About it

JANUARY 8, 2021

Virtual conference closing. I still remember the final moments of a virtual conference I attended last year. The conference experience just stopped. Inspired by Priya Parker’s The Art of Gathering , WBT Systems describes how to close a conference in a meaningful way instead of ghosting your attendees. What a gift.

Las Vegas 370

Las Vegas Case Study Conference LMS 370

Reid All About it

JANUARY 5, 2024

– Achieving Our 2024 Goals It is a New Year’s tradition to set goals for the year, in our personal lives and for our organizations. 3 Rules to Building an Outstanding Digital Member Experience Learn essential insights into how to optimize your organization’s digital member experience and bolster sustainable revenue growth.

Revenue 277

Revenue LMS Price Education 277

Nimble AMS

AUGUST 30, 2022

The theme of this year’s conference was Disruption=Opportunity. Whitney also offered practical lessons on how organizations could be creative and goal-oriented. The National Association of College and University Business Officers (NACUBO) , another Nimble AMS customer, presented during an engaging session for organization leaders.

Nashville 123

Nashville Atlanta Member Experience Innovation 123

Higher Logic

MAY 16, 2019

A member’s experience with your association or nonprofit used to look different. They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. Experience.

Member Experience 196

Member Experience Technology Content Communications 196

Nimble AMS

NOVEMBER 21, 2023

More and more organizations are choosing to invest in Artificial Intelligence; however, associations still are slow to embrace this trend. 4 steps to use Artificial Intelligence to boost member retention The Marine Corp Association & Foundation faced a major challenge—the organization experienced 1,000 lapsed members each month.

Process 115

Process Team Member Experience Software 115

Association Analytics

MARCH 13, 2024

Every score has a treasure trove of insights you can work with to improve your members’ experience. That depends on your association’s members! First, you’ll want to consider is what the journey looks like, from new member to lifetime member. a webinar for executive-level members).

Review 169

Review Member Engagement Process Examples 169

Smooth The Path

NOVEMBER 29, 2016

Your annual conference is even more important than you think! For many new members the annual conference is the first time they get to interact with the association and the community in a meaningful way. Many members also say the conference is the biggest value compared to the association’s other offerings.

Conference 60

Conference Innovation Committee Team 60

ISAE

MAY 13, 2024

It’s easy to highlight the value that events add to your offerings, and you can add obvious member perks like discounts or early registration. To help members get the most out of your events, make them as engaging as possible, whether you’re hosting your annual conference or a fundraising event. Networking activities.

Los Angeles 93

Los Angeles Discount Library Committee 93

Higher Logic

OCTOBER 17, 2019

If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable member experience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.

Revenue 211

Revenue Tools Member Engagement Member Experience 211

Reid All About it

MAY 3, 2019

If that type of experience isn’t an option for you, WBT Systems shares 13 ways you can get a basic level of knowledge and keep up with the trends in your association’s industry or profession. It’s frustrating to have member and event attendee data spread out across the organization in different databases. Wed 5/8 at 12 p.m.

Tucson 262

Tucson Phoenix Products Tools 262

Associations Now

OCTOBER 4, 2023

Forj’s 2023 State of Association Member Experience report found that organizations are not meeting member expectations. Many associations may be struggling to meet member expectations, particularly those in the early and mid-stages of their careers. percent) or late-career members (68.6

Technology 115

Technology Report Education Member Experience 115

Reid All About it

JANUARY 28, 2022

If the registration numbers for your educational programs are disappointing, WBT Systems shares several reasons people don’t commit to online courses and conferences. Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. Registration resistance.

Newsletter 195

Newsletter Survey Team Software 195

Higher Logic

FEBRUARY 10, 2020

When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue. If you were at our annual users conference, Super Forum , you would have seen some of this described during the Product Roadmap session. Interested in learning more?

Tools 177

Tools Review Products Member Experience 177

Higher Logic

MAY 29, 2020

While the way you align your proposed member community with your executives’ goals will vary by association, five of the most common priorities you might find in the strategic plan include new member acquisition, member engagement and retention, non-dues revenue growth, advocacy and legislation, and maintaining relevance.

Social Media 254

Social Media Tools Member Engagement Revenue 254