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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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Building Buy-In for an Online Community at Your Association

Higher Logic

Because online community is such an effective communication tool, staff spend less time solving transactional member requests or committee issues, for significantly reduced overhead costs. Community is now a vital piece of MTI’s gold-standard member benefits. Objection 2: Social Media. Be the industry leader.

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Association Brain Food: 4.19.24

Reid All About it

Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members. And, unlike social media channels, your association controls the app. Andy Crestodina, Orbit Media 101 ways to make and maintain friendships: real examples from life and listeners.

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14 Best Member Retention Strategies to Engage Your Top Supporters

EventMobi: Association Events

If a significant portion of your members renew each year, then you have solid member retention rates. Why does member retention matter? It’s one of the most cost-effective ways for your organization to grow and succeed! Acquiring new members comes with upfront costs, especially those tied to marketing.

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How to know if your association is ready for a technology assessment

Nimble AMS

Maybe your current association management software is starting to cost you in complex customizations and product upgrades. You might even notice your member retention numbers are slipping, as individuals choose other associations with better technology to provide a superior member experience. . What’s working?

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Association Brain Food: 4.12.24

Reid All About it

Building Brand Loyalty: Transforming Social Customer Service with AI (Social Media & AI Bootcamp Series 2024) Learn how social media is transforming customer service. Find out how to drive synergies at scale between social media and social customer service teams, and efficiencies with purpose-built AI.

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Guide to Automating Membership Renewals

MemberClicks

The simple answer for associations is to create an automated membership renewal program that improves staff efficiency and enables leaders to focus resources on attracting new members. But perhaps more importantly, it creates a greater sense of value that the association is offering members.