Sat.Aug 25, 2018 - Fri.Aug 31, 2018

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When Decisions Get Made

Eric Lanke

Amanda Kaiser at her Smooth the Path blog gave me a good reminder this week about association membership dues notices. The most interesting result from the member research on renewal notices is that these letters, emails, and phone calls do not serve to change most member’s minds about renewing. Instead, renewal notices merely remind them to renew. The decision to renew is made far ahead of the renewal period.

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Integrate for Success: 3 Sweet Results of AMS Integrations

Higher Logic

Think of your database, your AMS, as the center of a wheel. When you integrate your AMS with your online community platform, the community becomes a spoke on that wheel. Your marketing automation software becomes another spoke on that wheel. Your AMS feeds these platforms data, and the platforms feed it right back with even more specialized data. It all makes the wheel turn.

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3 Mistakes to Avoid During Member Onboarding

Associations Now

Common missteps or incorrect assumptions can jeopardize new-member relationships. The author of Retention Point , a new book on how to establish lasting connections with members, identifies three common errors organizations make in the onboarding process. Since it’s almost Labor Day and back-to-school season is upon us, I’m taking time this week to squeeze in one last book for summer reading.

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Member Connectedness and Loyalty: Recap from ASAE Annual

YourMembership

At the Community Brands (and YourMembership) booth at ASAE’s Annual Meeting and Exposition this year, attendees participated in an interactive activity wall to capture what they want their members to experience. The reoccurring themes we saw were: Connected experiences Engagement and networking opportunities Professional success Seamless online experiences Value The theme that really stood out for me was “connected experiences.

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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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46 Free Nonprofit Webinars for September 2018

Wild Apricot

Here are 46 free nonprofit webinars for September 2018.

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More Trending

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Community Brands Study: New Members Want More Learning Opportunities

Associations Now

A new report from the software provider Community Brands suggests that most association members are joining because of education and career opportunities, rather than out of a sense of professional responsibility. A new report from the membership software conglomerate Community Brands finds that a need for continuing education—not a sense of duty—is driving members to stick with their associations.

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How We Hold Ourselves Accountable to the Future

Association Success

We need actionable measures in place to navigate incoming trends for associations. As association professionals, developing an ability to navigate the future is becoming more critical by the day. We all have strategic plans serving as drivers for change, and a belief that we’re doing our best to take mega-trends and micro-trends and put them into usable operational plans that provide value for our members.

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The Two Most Important Conversations We Had With Associations at ASAE

Wild Apricot

Many of the associations we chatted with at the 2018 ASAE annual meeting had two issues in common - can your association relate? Here's what they told us, and the solutions we discussed with them.

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Could Your Association Staff be Potbound?

Smooth The Path

This Spring we hauled all of our house plants outside to the picnic table and repotted them. A few plants were very overdue for some attention and had become potbound. You may be familiar with this phenomena, the roots of the plant grow so much that when you pull the plant out of the pot the roots themselves keep the pot shape. Many plants do not like being pot bound.

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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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Avoid the Pitfalls of Change Management

Associations Now

At #ASAE18, leaders spoke openly about the numerous challenges of leading through change. Communication, candor, and a party or two can help. Making big changes at an organization starts at the top. But leaders need to spend more time considering how change plays out at the middle and lower levels as well. That was one of the takeaways of one of the strongest and most challenging Learning Labs I attended at last week’s ASAE Annual Meeting & Exposition.

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Download Now: Foresight is the Future of Governing

Association Adviser

Download at FutureofGoverningeBook.com. Association Adviser is excited to debut a new eBook in collaboration with Jeff De Cagna, FRSA, FASAE, of Foresight First, LLC. Foresight is the Future of Governing is a free electronic resource that questions detrimental orthodox beliefs of association governing and argues that societal transformation requires boards to focus their attention on the most critical work of stewardship: understanding, anticipating and preparing for the future through the consi

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August Update: Keeping Your Wild Apricot Account Secure

Wild Apricot

Our round up for August includes information on how we keep your data secure, some new online store features, and a blog post packed with fundraising ideas.

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Broken Association Processes Fracture Member Engagement

Smooth The Path

Three years ago a membership manager wrote a warm welcome letter for all new members to receive. This letter explained the benefits of being a member and how to get involved. After a bit of deliberation, the staff felt the letter would be more effective if the Executive Director signed it. About four months ago, the membership manager decided to forgo the cost of the mailed letter and converted the letter to an email.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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New Hotline Supports Families of Children With Hearing Loss

Associations Now

Looking to help the families of children recently diagnosed with hearing loss, the Alexander Graham Bell Association for the Deaf or Hard of Hearing launched its Listen-Learn-Link hotline. As part of the federal government’s Early Hearing Detection and Intervention program , almost every infant in the U.S. is screened for hearing loss before being discharged from the hospital.

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#ASAE 2018 Cybersecurity Risk Management: Steps to Protect Your Association

Association Adviser

Being an insurance broker at the ASAE 2018 annual conference, I was drawn to the Express Talk on Cybersecurity Risk Management to see what the speakers would have to say on the subject. In my experience, a lot of nonprofits and associations are under the assumption that a cyberattack or cyber breach cannot happen to them – or even affect them. I can assure them that this thought process is very far from the truth, being in insurance and dealing with cyber policies daily.

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Here’s What You Need to Know About Wild Apricot Security

Wild Apricot

We explain some of the key procedures Wild Apricot uses to keep your data secure, as well as some steps you can take to keep your information safe online.

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Digital Transformation Requires Buy-In from Everyone

Association Success

Change will not stick unless the whole organization is on board. Digital Transformation is the current hot topic in the association world, but there are a zillion different definitions of it. In preparing for a panel at SURGE, I found a definition I thought was heading in the right direction. “Digital transformation is the convergence of digital technologies applied to organizational activities, processes, competencies, customer needs data, intelligence and models yielding significant efficienci

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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A Changing of the Apple Guard: Gala’s in, Red Delicious Is Out

Associations Now

New projections from the U.S. Apple Association find that the Red Delicious Apple is losing momentum among U.S. consumers, putting Gala on top, and the Honeycrisp variant not far behind. Apple is always in the news, it seems. But for once, we have a news story that talks about the actual fruit—not the company inspired by it. The U.S. Apple Association recently revealed that the Red Delicious apple, a ruby-colored stalwart of the orchard, has fallen off the top of the tree.

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How to Tell If GDPR Applies to You

Association Adviser

It seems as if each day that passes we are hearing about another cyber-attack, or some sort of hacking operation going on having to do with our personal information being stolen. This has become a real important issue for a lot of citizens – and organizations – that never thought it would be a problem for them. Many of us have probably heard about the General Data Protection Regulation (GDPR) in the news lately, but not looked into what it actually was or meant.

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One Builder Association’s Journey to an Affordable AMS

GrowthZone

THE CHALLENGE. When Laurie Lourie came on board as Executive Vice President of the York Builders Association in York, Pennsylvania, she brought 22 years of association experience and a keen eye for continuous improvement. She knew that a dues-based organization had to have cost-efficient systems in place in order to provide members with valuable programs and services.

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What is an Association Executive’s Depth?

Association Success

There are five key attributes to being a successful and effective association executive. In North America and Europe, I have long known that there is a professional term called, “association executive”. There was no such term used before here in the Philippines, until I and a few like-minded friends founded and formally launched the Philippine Council of Associations and Association Executives (PCAAE) on November 20, 2013 in conjunction with the first Association Executives Summit.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Create Memorable Events That Leave Your Attendees In Awe

Associations Now

It’s no longer enough to offer traditional sessions delivered by top-notch speakers; give your attendees a meeting to remember. Nowadays you’re competing even more for your meeting attendees’ time, attention and money. And those attendees expect way more than a conference packed with traditional sessions. They want an event to remember. How can you rethink your meeting and create a new memorable experience that is the perfect fit for your unique attendees—while still meeting their educational, n

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3 Ways to Nurture Your Relationship with Sponsors

SBI

3 Ways to Nurture Your Relationship with Sponsors. You’ve done the hard work. You developed a package of sponsor benefits that provides value to both your sponsors and your organization. You successfully solicited sponsorships to help support the mission of your association. Now comes the hard part: how do you steward relationships with these sponsors so they last?

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Association and Nonprofit IT Directors: It’s Time to Think Like a CIO

Delcor

The role of association and nonprofit IT directors is changing. Is It Time to Start Thinking LIke A CIO? What happens when your responsibilities at work start getting outsourced? You were once in charge of managing and maintaining technology systems and network infrastructure. But now, most of that is handled by SaaS and cloud hosting providers. If you want to remain indispensable to your organization, w hat’s an association IT director to do?

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Association Brain Food Weekly: 8.31.18

Reid All About it

The weekly list of free educational events and resources for the association community… Do you know what your APIs are up to? You better or they might stop working for you. Ernie Smith at Associations Now shares tips on managing APIs. At Association Success, Bruce Rosenthal tells three stories about interactions between associations and corporate partners that revealed dissatisfied partners (aka sponsors).

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!