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Member Experience: Associations’ New Blueprint for Engagement

Smooth The Path

The best-priced product will win your purchase. Associations are more than the sum of their transactions, like member applications, registrations, and renewals. Associations are experience-creating centers. Experiences will happen organically, or we can plan them.

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How AI helps your association provide an excellent member experience

Nimble AMS

Whatever your strategic goals or mission, AI has the po wer to transform your organization. AI has the potential to help your organization exceed its strategic goals. Improve member services. Boost the member experience by offering an immediate answer with chatbots while simultaneously eliminating work for staff.

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3 ways to prepare your organization for the labor union comeback

Aptify

organized labor suggests an environment that’s ripe for union growth: . Offer a modern online member experience. Attracting the next generation of union members is critically important to growing your organization and keeping it strong for years to come. The union membership rate declined by 0.5

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Association Brain Food: 4.26.24

Reid All About it

Two-thirds of associations plan to develop new products/services, yet only one-third plan to hire more staff. Mark Athitakis at Associations Now dug into new research about membership organizations from iSeatz, a loyalty technology company. They learned a sense of belonging is essential for retaining members. More info/register.

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Association Brain Food: 4.19.24

Reid All About it

TopClass LMS explains how it works and shares examples of associations doing this now. His observations are especially useful for consultants, but anyone who runs a team, department, or organization will find valuable advice here. James Young of Product Community describes a twist on mentoring. Decline of trust. Co-mentors.

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Engagement Analytics 101: Setting Your Association Up for Success

Association Analytics

Your members can provide you with a lot of data about what they are interested in and how well your association is meeting their needs. Are you taking advantage of this important information, or are you still creating events, products, and activities based on what’s always been done? That depends on your association’s members!

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How Associations Can Improve The Member Experience Through Technology

Nimble AMS

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business.