A Look Back at 2020
SBI
FEBRUARY 3, 2021
Considering all of the challenges and hardship that came in 2020, you might question our decision to want to look back on it. Now, 2020 is over and we can exhale a small sigh of relief. Of particular importance, IOA canceled 7 in-person Foundations courses, which would have trained 200+ emerging ombuds.
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