June, 2019

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Why Most Organizations Get New Member Onboarding Wrong — and 3 Ways to Do It Right

Wild Apricot

Associations tend to have very robust renewal programs, but meager new member onboarding programs. Here's how you can create a strong new member onboarding program in 3 easy steps.

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How to Communicate Member Benefits Effectively

Association Adviser

Associations have the ongoing job of retaining existing members and attracting new ones. Do this by showcasing the member benefits available to them. The post How to Communicate Member Benefits Effectively appeared first on Association Adviser.

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Addressing the Freelance Wave

Association Success

How can you better accommodate the growing number of freelancers in your association? We are seeing an increasing number of freelancers in the United States and more change than ever in the freelance job market, as shown in this Upwork study. We have a dramatic shift in the labor markets where at one end of the spectrum we have millennials who demand a very clear work-life balance and at the other end, we have highly skilled baby boomers who are retiring but still want to stay intellectually cha

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Associations Provide an Antidote to the Loneliness Epidemic

WBT Systems

Associations Provide an Antidote to the Loneliness Epidemic. Read more about Associations Provide an Antidote to the Loneliness Epidemic.

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Ultimate Guide to Monetizing Association Member Education

Unlock More Profit and Smarter Packaging for Member Learning Every decision that goes into your learning monetization strategy matters for your association’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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How to support your members’ career journey

YourMembership

Strategies that support every stage of your association’s members career journey – from student to retiree. As you think about your members’ relationships with your association, you likely think about the member journey – from the first interaction with your organization to the moment a member renews. You may also think about the member journey.

How To 207

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30 Post-Event Survey Questions (+ Why They Matter)

Wild Apricot

Looking for the perfect post-event survey questions to get feedback on your event? Here are 30 you can use as, well as some best practices for structuring your event survey.

Survey 385
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Is Succession Planning Important for Volunteer Leaders?

Association Leaders

One often heard piece of advice is when a person steps into a leadership role in business, the first thing they should do is find their successor. That’s very true for most companies. Is it true for associations? The short answer – YES. Think about the various leadership opportunities within an association. The Board of Directors, the Officers, the Committee Chairs, the Chapters (if there are any).

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Blended Learning: Tips for Successful Clinical Trial Training

Blue Sky eLearn

What is the best way to train study sites for a clinical trial? An onsite meeting? CRA training at the study site? Virtual meetings? On-demand modules? . While all of these are good options, blending these together can provide you the best option. . Blending learning combines live interactive training with self- paced on-demand training, which can include assessments or e xercises to reinforce learning objectives.

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How to Convince Reluctant Instructors & SMEs to Give E-Learning a Chance

WBT Systems

How to Convince Reluctant Instructors & SMEs to Give E-Learning a Chance. Read more about How to Convince Reluctant Instructors & SMEs to Give E-Learning a Chance.

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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Association Brain Food Weekly: 6.21.19

Reid All About it

The weekly list of free educational events and resources for the association community… Maggie McGary shares insights from the Community Roundtable’s 10th Annual State of Community Management report and cross-references them with findings from MGI’s Membership Marketing Benchmarking Report. She’s perplexed (as am I) as to why associations are “ignoring the most obvious yet almost entirely dismissed path to a sustainable future for associations: community leadership and strategic, intention

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39 Online Community Stats You Should Know in 2019

Higher Logic

The Community Roundtable annually releases the The State of Community Management Report, and it’s chock-full of timely online community stats to help inform your strategies in the year ahead. Community is increasingly recognized as a valuable and effective way to create complex organizational change, and The Community Roundtable’s research has backed up and lead that effort by finding hard data and facts.

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How to Provide Member Development Opportunities in Your Organization

Wild Apricot

Members typically join associations because they want to grow on both personal and professional levels. Read these seven member development ideas and start providing more value to your members!

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Podcasts: Why Members Hire Associations

Potomac Core

Dan Varroney. Why Members Hire Associations – Potomac Core Consulting is pleased to announce that its President & CEO, Dan Varroney is being featured in a series of three podcast episodes. The series is part of a re brand of the weekly podcast series by renowned autho r JP Moery , President & Founder of the Moery Company. Moery released his book “ Association Hustle , Top Strategies for Association Growth” and the podcast is closely aligned with the tenets of his book, which p

Industry 190
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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Keeping Your Members Involved: A Helpful How-To Guide

Blue Sky eLearn

Your association is most effective when you’ve created a strong community of members who value opportunities for professional development. Once your members have attended their first event or taken their first course through your association, you’ll want to take the necessary steps to keep them involved and motivated. When it comes to keeping your association’s members engaged, your software solutions are your secret weapon.

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Education for Supplier Members: Help Members Do Business with Members

WBT Systems

Education for Supplier Members: Help Members Do Business with Members. Read more about Education for Supplier Members: Help Members Do Business with Members.

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Association Brain Food Weekly: 6.28.19

Reid All About it

The weekly list of free educational events and resources for the association community… WBT Systems encourages associations to provide educational programs for vendor members —you may call them affiliate, associate, or supplier members, I like to think of them as industry partners. These members need industry knowledge. And, whether they know it or not, they need to learn how to effectively network and build relationships with fellow members.

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2019 State of Community Management: What Now? 5 Stats with Action Items for Executive Stakeholders + Community Leaders

Higher Logic

The data published in The Community Roundtable’s 10th Annual State of Community Management report was collected from 325 community programs between January and March 2019. ICYMI: We shared a collection of 39 nitty-gritty stats from the report in our first blog recap. Communities are change agents, there’s no doubt about it. The 2019 State of Community Management report reveals that communities are transforming organizations in fascinating (and profitable) ways.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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40 Free Nonprofit Webinars for July 2019

Wild Apricot

Here are all the free nonprofit webinars happening in July 2019 that the internet has to offer.

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Bring your career center back to life with a career event.

YourMembership

When you hear the term “career event,” what’s the first thing that comes to mind? If you’re like most people, your first thought is a career fair. The reality, though, is that a career event is so much more valuable than the average career fair. A career event is a unique opportunity for professional organizations. The post Bring your career center back to life with a career event. appeared first on YourMembership.

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Tight Cultures versus Loose Cultures

Jamie Notter

Earlier this month I spoke to a small group of COOs as part of an event put on by CEO Update. The session included me and another speaker on culture, Michele Gelfand, who is a professor at the University of Maryland and released a book last year called Rule Makers, Rule Breakers: How Tight and Loose Cultures Wire Our World. The concept is that all groups (families, organizations, nations, etc.) have cultures that can be identified along a continuum from very tight to very loose.

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An Educational Moonshot: Association-Style Disruption

WBT Systems

An Educational Moonshot: Association-Style Disruption. Read more about An Educational Moonshot: Association-Style Disruption.

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5 Habits of Growth-Oriented Associations

We’ve identified the five defining characteristics of future-focused associations. Adopting these traits allows your organization to chart a course for long-term growth and success. Find out: Why some organizations are more adept at navigating and overcoming challenges facing all associations. The success formula for thriving associations, including a behind-the-scenes peek at some flourishing organizations.

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Association Brain Food Weekly: 6.7.19

Reid All About it

The weekly list of free educational events and resources for the association community… When’s the last time you talked to your AMS vendor? When you wanted to b h about something? No bueno. Wes Trochlil explains why you should meet with your association management system partner at least once a year. Moonshots might seem unrealistic when first proposed, but that didn’t stop Henry Ford or the Wright brothers.

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From Stagnant to Stand-Out: 3 Strategies to Differentiate Your Customer Experience

Higher Logic

Customer experience executives from around the world gathered in New York last week to receive some disappointing news from Forrester Research at the Forrester CX NYC Conference. Despite investments of $56 billion last year, customer experience index scores remained stagnant for the second year in a row. Thankfully, the mood was far from despair. To combat the problem, many organizations are looking at ways to deliver a better customer experience and differentiate themselves in the market.For ex

Strategy 136
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The Ultimate Guide To Picking a Nonprofit CRM + 5 Amazing Options

Wild Apricot

A nonprofit CRM is an essential tool for running a successful nonprofit in this day and age. Browse this list to make sure you choose the right one!

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How to use technology to support your members’ career journey

YourMembership

Your members’ needs and expectations evolve as they move through their careers. Having the right technology in place helps you understand and engage with your members through each stage of their journey. When you think about your members’ experience with your association, you likely think about acquisition, onboarding, engagement, and renewal. But when thinking.

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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.