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Three terrific tech tips to transform the member experience

Nimble AMS

According to the Community Brands 2022 Association Trends Study, members are more likely to be satisfied and invest in their organization if it’s an early adopter of technology—but less than 20% of association professionals feel very technologically prepared for the future. How innovative technology builds member loyalty.

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How to Reevaluate the Member Experience in 2022

Membersuite

The pandemic affected industries and professionals differently, but most of your members probably experienced big changes at work and home. Members have more options for online education, information, and networking, so differentiating programs and services from competitors became more urgent. Map the Member Journey .

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Debugging Your Members’ Experience

Smooth The Path

And ask them to forecast the most significant challenges that will face the industry or profession in the next three years. The answers to these questions will give you the landscape of all the current problems your association can be solving to boost the value for members. You may have a user experience problem.

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Embrace Personalization and Improve the Member Experience

Nimble AMS

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data.

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5 things associations do every day to deliver a stellar member experience

Aptify

In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great member experience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalize the member experience.

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Are Marketing and Membership at Opposite Poles? Take the Journey to Collaboration

.orgSource

Is your marketing team hanging out at the North Pole while the membership group chills in Antarctica? If these two drivers of engagement are a world apart, it will be challenging to deliver the seamless experience customers expect from their favorite brands. There was a time when associations didn’t think of their members as customers.

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Association Brain Food: 4.26.24

Reid All About it

The outlook for associations, as described in Marketing General Inc.’s Members want to interact with people with shared interests and would engage more frequently if offered options tailored to their interests. Content marketing. Hear about the key criteria for creating content that retains members. Association trends.

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