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Member Experience: Associations’ New Blueprint for Engagement

Smooth The Path

These are some of the terms engaged members use to describe their feelings about their favorite association. Over the years, I conducted 33 research studies on behalf of professional and industry associations, personally chatting with over 473 members. Associations are experience-creating centers.

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Three terrific tech tips to transform the member experience

Nimble AMS

Does your association have a problem with member loyalty? Sometimes individuals readily join your organization but don’t participate in member events or network in professional activities. Members might seem invested in association benefits, but when it comes time to renew, they lapse instead.

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How to boost the member experience by integrating career center software with Nimble AMS

Nimble AMS

According to the Community Brands 2022 Association Trends Study , member priorities have shifted to tangible, personal benefits. 47% of members report joining an association for certifications or credentials and 45% say they chose an organization for job opportunities. . Use your data. Activate your online community.

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Debugging Your Members’ Experience

Smooth The Path

If you suspect that your association has a value gap start asking members what their most challenging professional problems are. Ask them what their organization is struggling with most. And ask them to forecast the most significant challenges that will face the industry or profession in the next three years.

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Embrace Personalization and Improve the Member Experience

Nimble AMS

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data.

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5 things associations do every day to deliver a stellar member experience

Aptify

In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great member experience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalize the member experience.

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Preparing your organization for an uncertain future

Aptify

Here is some association trends data that can help point the way for your organization to better serve your members in uncertain times. . Here are five ideas from the association trends study to help prepare your organization for the future: 1. Provide greater member value. The organization was providing little value.