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How Online Communities Help Teams Build a Culture of Collaboration

Higher Logic

According to the Harvard Business Review , before technology made it possible for companies and organizations to connect with large groups of colleagues and stakeholders anywhere in the world in real time, the average team size was around 20 people. Think of a soccer team. The Difference Between Collaboration and Teamwork. Why show up?

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How to Give Your Customer Success Team Superpowers

Higher Logic

Is your customer success team burnt out? With recent emphasis on customer success programs and the rise in rapidly scaling tech companies, customer success teams are often strapped for resources and time. A community turns your average customer success team into a regular band of superheroes. Ask for product updates.

Team 174
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The Anatomy of an Effective Customer Community Team

Higher Logic

They use diverse tools to provide the information customers need in the way they want to receive it, all to fill a business need like improving retention or increasing awareness about your products. The list goes on, which is why customer communities function best with diverse teams that bring together experts from different departments.

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Four Reasons Your Marketing Team Needs Community

Higher Logic

No, that doesn’t mean you can dump all your marketing materials on top of your community members, or that you should blatantly upsell them certain products (community can help with cross promotion if done correctly). But it does mean that your marketing team can learn what makes your members tick and how to bring in more leads.

Team 136
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From stage to screen: creating compelling on-demand continuing education content

Freestone

You can do so by sending in a team to record a special event, conference session, or webinar, and later rebroadcasting the presentation so more learners can view the content. Some learning management system (LMS) teams offer live event capture services ensuring valuable content for online audiences.

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Creating an Advocacy Program from Scratch: A Q&A with Higher Logic’s Marketing and Community Teams

Higher Logic

Advocates are five times more valuable than average customers because they spend more on products and increase product purchases, according to Advocate Marketing. So we created opportunities for them to be guest bloggers, do case studies with us, and write product reviews. Higher Logic is no different. How about marketing?

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What is Healthcare Analytics? A Mini Guide + Examples

NXUnite

Additionally, big data analytics solves the problem of healthcare’s formidable data volume problem, as it’s estimated that the average hospital produces roughly 50 petabytes of data every year—more than twice the amount of data housed in the Library of Congress. Read on to learn the answers to these questions.

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