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7 Situations Where Customer Communities Improve Customer Experience

Higher Logic

When You Need a Good Customer Reference. Maintaining strong customer references for your sales team is a big undertaking — you have to keep customers happy, keep them educated on your product, and stay current with their success as well as how they are using your solution. Hear more in this webinar with Jama Software: 2. Did you know?

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24 Top Association Member Engagement Strategies to Rock Retention

EventMobi: Association Events

Member engagement refers to the active efforts an organization makes to connect and foster relationships with their members. In fact, 43% of associations find that offering a conference discount is the most effective way to recruit new members. What is Member Engagement? in your member engagement survey questions.

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Help Millennials Get Jobs: Offer Online Learning & Career Resources

WBT Systems

Every association wants to recruit millennial members, but the cost of membership may exceed a millennial’s budget. Recruitment strategy: help millennials get jobs. In a recent Associations Now article , they referred to their strategy as “priming the pump.” They’ve built content partnerships with recruiters and PR agencies.

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4 Online Fundraising Campaign Ideas to Boost Your Reach

NXUnite

To get started with matching gifts, follow these steps: Research companies with similar values and interests: Research local businesses and ask your board members and staff for references of companies who may be interested.

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Membership Hack: Referral Incentives

Associations Now

The Association of Academic Physiatrists incentivizes members who recruit members in August. For each new or reinstated member who joins, the referring member gets entered into a raffle. Summer doesn’t have to mean a slowdown for membership recruitment. How to hack it? Why does it work?

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How to Create a Member Referral Program

MemberClicks

A referral program is one of the best ways to recruit new members. A member who is referred has a lifetime value that is 16% higher than a non-referred member. Referred customers have a 37% higher retention rate compared to other customers gained through other marketing channels. Who benefits from a referral program?

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8 Tips to Write Emails Your Association Members Will Open

Higher Logic

If you send out different kinds of emails (newsletters, event information, system communications about your technology etc.) A medical society's email communication may not be the proper arena for a very casual use of hipster slang (unless the society is trying to recruit or retain hipsters, of course). That is not always the case.

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