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You’ve Got to Read This: September 13, 2011

Reid All About it

Here’s one of my Twitter tips : maintain a Word document of posts and retweets to share with others. Are you sick of hearing about innovation? Although a buzz word, innovation is healthy for organizations. Frank Fortin , Chief Digital Strategist at the Massachusetts Medical Society, discovered The Sexiness of Unsexy Innovation.

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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

and in 2011 won a $1 million prize! Members with technical questions can get documented responses quickly. Fun fact— Watson was developed to answer questions on the quiz show Jeopardy! Watson’s first commercial application was more serious. Here are a few examples of how live chat supports more positive member experiences.

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Why We Don't Take Risks

Eric Lanke

image source I recently had a reason to re-review the four principles of innovation and the four barriers to adopting them in the association world that were identified as part of WSAE's White Paper on Innovation. Well, let me quote directly from the paper: Low tolerance for risk Innovative organizations are by nature risk?taking

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Thanks For Playing: New Year, New Goals

Thanks For Playing

After much consideration, Ive stolen an idea from a good friend who used this to document a year abroad: Taking (at least) one picture a day. Im documenting the whole thing on Tumblr. ► 2011. The Grassroots Innovation Leader. You know it - its time for the annual New Years Resolution. You can get it here.

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The Hourglass Blog: Barriers to Innovation in the Association World

The Hourglass Blog

Barriers to Innovation in the Association World. In one of my last posts I shared the principles of innovation weve drafted as part of the "innovation for associations" white paper being written by the WSAE Innovation Task Force. Limited resources Innovative organizations commit resources to the process of innovation.

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Reads of the Week: October 5, 2012

Reid All About it

Become of innovative teachers like Al and technology like Coursera, online education is so much better than what it used to be. You can listen to that interview, watch his TED 2011 talk video and read an excerpt from his book on the show’s site. I love technology! Salman Khan is one of the guys we can thank for that.

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Shaking Up Patterns

Jamie Notter

Moneyball and Management Innovation. The Results of Management Innovation. Want Innovation? One simple thing I’ve found to be a catalyst for conversations about patterns is creating Wordle cloud of board meeting agendas, survey responses, annual reports, and other core operating documents. December 2011 (7).

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