Smooth The Path

MARCH 31, 2020

Conduct a benchmarking survey to track and amplify how members are responding to the crisis. Create a temporary daily or weekly e-newsletter of industry/profession-specific articles that are COVID-19 related. Information. Interpret new government orders and communicate regulations.

Member Engagement 144

Member Engagement Newsletter Resources Survey 144

Fonteva

OCTOBER 18, 2022

CX is a relatively new field of business strategies that all types of organizations can use to ensure their customers, clients, or members have their voices heard and problems addressed. The customer experience can be actively studied and strategically improved through CX management to create a seamless experience.

Course 52

Course Survey Software Philadelphia 52

MemberClicks

APRIL 24, 2024

In this article, we are going to place a focus on association management, defining what it is and what separates excellent organizations from mediocre ones. At the very least, conduct a member satisfaction survey. One of the components of managing an association is staying connected with your members. Reach out to them.

Association Management 52

Association Management Tips Software Social Media 52

Reid All About it

JUNE 16, 2023

Surveys conducted by Freeman have uncovered the most dramatic shift in B2B event attendee demographics in three decades: attendees are getting younger. Barbara Palmer at PCMA Convene says these Next Gen Event Goers won’t settle for the standard event experience—they expect to be captivated. Changing attendee profile. Event marketing.

Project 195

Project Tools Revenue Metro 195

Reid All About it

OCTOBER 29, 2021

Sponsor survey. To help associations increase sponsorship revenue, the Partnership Professionals Network and Dynamic Benchmarking are conducting a survey of association sponsors to find out: Why companies sponsor associations. The survey closes on Friday, November 5. What companies want to sponsor. Virtual conference research.

Revenue 195

Revenue Survey Leadership Education 195

Higher Logic

JUNE 22, 2017

Instead, focus on creating meaty resources and services like online mentoring programs or professional development eCourses that provide more benefits to members. These large offers are the backbone of your website, but you can also keep your site updated with helpful articles and announcements about ongoing projects.

Project 196

Project Content Case Study Resources 196

Reid All About it

AUGUST 25, 2017

The weekly list of free webinars and events for the association community… Amanda Kaiser (aka Smooth the Path) has partnered with Dynamic Benchmarking on the association community’s first benchmark survey on new member onboarding. A 2017 Gallup survey found that 70% of employees in the U.S. Host: Smart Meetings.

Social Media 153

Social Media Survey Tools Innovation 153

Reid All About it

SEPTEMBER 3, 2021

Virtual conferences survey. If virtual or in-person conferences are part of your organization’s strategy—whether you’re a non- or for-profit, large or small organization—please complete the Tagoras 2021 Virtual Conferences survey. Make someone’s day and nominate them right now—and that will make your day too. Strategic thinking.

Learning Management System 195

Learning Management System Education Technology Review 195

WBT Systems

JANUARY 31, 2017

Two recently recently published articles in Associations Now magazine reference the report “ Tech Success for Associations ” and challenge associations to: think strategically about how they use technology to serve their members , learn quickly how to adapt their use of technology to better support members’ expectations.

Organization 150

Organization Learning Management System LMS System 150

Nimble AMS

NOVEMBER 10, 2020

From Disruption to Opportunity: How a global crisis has shifted member expectations. Your online community is already a powerful tool for providing a great member experience. For example, pay attention to what members are talking about in the online community. Association Trends 2020 Research Study.

Organization 78

Organization Discount Tips Member Experience 78

MemberClicks

APRIL 2, 2023

Association leaders know feedback from members is vital and have methods in place to collect it. Just like a retail business might send out a customer feedback survey to determine the best ways to serve its audience, associations should also value “customer” feedback from their members.

Strategy 52

Strategy Survey System Team 52

Higher Logic

SEPTEMBER 28, 2017

That will help you determine if you’re profiling your current members or prospects who you want to better target to become members in the future. For the remainder of this article, we’ll assume that you want to target existing members. Interests play a key role in the member experience. Is anything missing?

Member Experience 136

Member Experience United States Recruiting Recruitment 136

Higher Logic

AUGUST 15, 2017

You can make the event even more special by including your conference’s keynote speakers, industry experts, and your own leadership and board members. Take plenty of photos and highlight them in slideshows in your online community or an article in your print newsletter to extend post-event engagement. Want to do even better?

North Carolina 343

North Carolina Project Discount Leadership 343

Reid All About it

DECEMBER 15, 2017

I’m getting tired of all the “sky is falling” articles about AI. Although this Harvard Business Review article is written for a corporate audience, the main points apply to associations as well. Tue 12/19 at 1 p.m.* – Technology Disconnect: Examining the Gap Between Member Expectations and Association Technology.

Indiana 150

Indiana Technology Content Strategy 150

Nimble AMS

APRIL 20, 2020

Artificial intelligence can help associations operate more efficiently, make more informed decisions, deliver a better member experience, and more. In a global survey by Deloitte , 47 percent of firms said they’ve already invested $500,000 to $5 million in AI. including their experience with your association.

Software 78

Software Technology Revenue Examples 78

Reid All About it

APRIL 2, 2021

Achurch Consulting and Association Trends have teamed up on the State of Association Workplaces Post-Pandemic Survey , the only survey designed to address the pressing questions association leaders are asking about what “work” will look like post-pandemic. Improve Your Member Experience with Smart Data Management.

Revenue 335

Revenue Conference Industry Strategy 335

Reid All About it

JUNE 28, 2019

If your association still has a file storage server in a closet somewhere, you need to read this article by Brian Sheehan at DelCor Technology Solutions. A new survey suggests lower adoption than previously thought. Alison Griswold, Quartz ). A compelling argument: scientific research shouldn’t sit behind a paywall.

Washington 170

Washington DC LMS Education 170

Smooth The Path

OCTOBER 10, 2019

It takes time to read white papers and articles, watch online courses, or talk to a consultant. Some benefits are super time-intensive, like academies, and some are quick, like a short article that takes three minutes to read. Click here for the survey. . Related: New member engagement rule of three.

Member Engagement 96

Member Engagement Content Survey Course 96

.orgSource

FEBRUARY 21, 2023

Open Windows In July 2020,orgSource surveyed approximately 300 association executives. If your members experience a shift in their professional direction, adjusting the organization’s purpose is critical to keep pace. The objective is to arrive at actionable strategies for strengthening those relationships.

Revenue 88

Revenue Guidelines Review Education 88

Smooth The Path

FEBRUARY 9, 2017

If you are sometimes baffled by your member’s decisions or your board’s decisions check out a timely article I recently became aware of. The idea of the article is to openly, objectively seek out the other side’s argument. Surveys assume that we know all the possible answers, but we don’t.

Survey 60

Survey Project Conference Content 60

Reid All About it

JUNE 9, 2023

This PCMA Convene article by Vanessa Page of mdg is essential and fascinating reading. Reaching “Best in World” Status for the Content You Need to Attract and Retain Members Learn how to shift from an article-first to a multimedia publishing organization. Some of these strategies are new to me but look very promising.

Revenue 205

Revenue Content Chicago Leadership 205

Reid All About it

APRIL 1, 2022

An article by Lisa Boylan at Associations Now got me so excited about the future of online communities. Fri 4/1 at 9:30 a.m.* – Make Your Surveys Less Annoying. Surveys are often underused. Learn how to be an online magnet to engage stakeholders, attract prospects, and enhance your members’ experiences.

Revenue 195

Revenue Technology Education Video 195

Higher Logic

OCTOBER 25, 2017

Advertising or sponsored articles in your print magazine or e-newsletter. Evaluate the opportunities on this list as well as new ideas that your staff or members think of. You can also send an email survey to ask what would convince people to join your organization or renew their membership. Social media advertising.

Revenue 159

Revenue Tips Social Media Newsletter 159

MemberClicks

APRIL 26, 2024

In this article, we will take a deep dive into how to sell memberships and steps to making memberships more appealing. Survey/Interview Current Membership Current members often offer the key to selling more memberships. A well-crafted purpose statement can help rally members and potential members.

How To 52

How To Social Media Discount System 52

MemberClicks

APRIL 26, 2024

In this article, we will take a deep dive into how to sell memberships and steps to making memberships more appealing. Survey/Interview Current Membership Current members often offer the key to selling more memberships. A well-crafted purpose statement can help rally members and potential members.

How To 52

How To Social Media Discount System 52

Association Subculture

JUNE 13, 2013

I mean, we did a survey and everything!". Here is a great article from Fast Company about how proper dogfooding might have saved Facebook Home. It''s been demonstrated in research done by ASAE that board members, engaged volunteers, and even staff, are by their very nature disconnected from the normal member experience. (We

Association Management 100

Association Management Price Committee Revenue 100

Smooth The Path

JANUARY 19, 2016

Did you see the article in Associations Now about how an association named ISIS is changing it’s name ? Instead members describe the offering to me. This is not at all uncommon among associations but it does confuse members. There are all sorts of reasons for associations to change their name.

Newsletter 60

Newsletter Project Products Survey 60

Smooth The Path

APRIL 19, 2016

When you are ready to ask members all of the questions you are so curious about, let’s talk. Related articles: Slow data vs. fast data. You analyzed member data and conducted surveys, here’s what is next. It is easy to misinterpret members’ opinions when observing their behavior.

Survey 60

Survey Member Research Member Insights Member Experience 60

YourMembership

JANUARY 25, 2012

As this article in Forbes points out, they didn’t create a new product or service, they revamped/set our expectations. Associations can use this same strategic thinking and customer focus to win over members. Poll members and/or ask them to create their own wish lists professionally and personally through a blog or forum.

Price 150

Price Membership Management Software Social Media 150

.orgCommunity

MAY 15, 2019

Member journey mapping is a useful exercise for putting yourself in a member’s shoes. Don’t rely only on what your staff or board thinks, find out what members need by using a variety of research tools—conversations, surveys, and site visits. Be membership anthropologists. #4: 4: Inclusivity. 9: Agility.

Innovation 68

Innovation millennials Project System 68

Associations Now

JULY 23, 2014

One association membership pro shares his ideas for keeping colleagues ever mindful of their impact on the member experience. These are good opportunities to talk about membership themes, perhaps pulling quotes or lists from books and articles on membership, Ratner says. ” Presentations in all-staff meetings.

Revenue 40

Revenue Member Experience Course Maine 40

Disciple Media

NOVEMBER 1, 2023

Engage in surveys, conduct interviews, and interact directly with potential members. Prepare your membership business model Crafting an effective membership business model goes beyond revenue generation—it’s about curating an experience that resonates with your target audience.

How To 36

How To Price Content Tips 36

.orgCommunity

JANUARY 15, 2019

Google, the self-help genie, can provide your members with the answers they are looking for. In order to work that magic, your site should be stocked with plenty of “How To” articles, robust content and video, and all resources should be optimized for quick searchability. You can’t serve your customers without understanding them.

Social Media 40

Social Media Innovation Chicago millennials 40

Reid All About it

FEBRUARY 11, 2022

Check out the results of the AMS/CRM Selection Survey conducted by 501Works, in partnership with Branching Knowledge. Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What has Changed about the Member Experience? Brain revelations. Host: Fridays@4.

Content 39

Content Strategy Technology Analysis 39

Reid All About it

NOVEMBER 4, 2022

Nominees do not need to attend the RevUP Summit or even be a PAR member. Association education survey. Leading Learning invites your participation in a survey about trends affecting the business of lifelong learning, continuing education, and professional development. What is Member Data Telling You? Tue 11/8 at 2 p.m.

Arlington 39

Arlington Technology Case Study Revenue 39

Reid All About it

NOVEMBER 18, 2022

In her article for Naylor’s Association Advisor, she suggests how to assess and pare down your ever-growing list of programs and audiences. Key to this transformation includes embracing an ecosystem approach to software: use purpose-built tools, connected together, focusing on the member experience. Association and B2B sales.

DC 43

DC Education Technology Washington 43

Reid All About it

FEBRUARY 25, 2022

We’re building a new post-industrial revolution era of work, and we’re still getting articles from SHRM about dress code,” said guest Lars Schmidt. Partnership Professionals Network (PPN) and Dynamic Benchmarking shared the results of the State of Sponsorship Engagement Survey. Quick hits. 1 CAE credit. More info/register.

Revenue 40

Revenue Analysis Strategy Technology 40