Nimble AMS

OCTOBER 18, 2021

To deliver a great member experience, you must keep mistakes to a minimum. . Not personalizing member communications. . Sending generic member emails does nothing to show members you understand and care about their needs. But sending targeted, personalized communications does.

Member Experience 119

Member Experience System Email Marketing Examples 119

Associations Now

APRIL 7, 2020

Also: how data visualization can improve the member experience. But effectively communicating takes more than public speaking skills. Trust is a critical element in effective communications. A recent post from Billhighway offers communication guidelines for unusual times.

Communications 59

Communications LMS Guidelines Software 59

Reid All About it

MAY 3, 2019

Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders. Conversations will include presentations and attendees discussing challenges and key points on each topic. Presenter: Mike Pennington, CAE, Novi Evangelist. Presenters: Vivian Swertinski, Sr. Presenter: digital media strategist Phil Gerbyshak. Host: ASAE.

Tucson 262

Tucson Phoenix Products Tools 262

Reid All About it

APRIL 2, 2021

Association member communications. Interested in grading your association communications? A new report from Bruce Rosenthal Associates, HPN, and Ricochet Advice, The Conference Roadmap to Recovery , presents survey responses from 8,525 association members on their likelihood to attend conferences in 2021.

Revenue 335

Revenue Conference Industry Strategy 335

Reid All About it

JULY 2, 2021

Presenters: Christin Berry, VP of Business Analytics & Data Services, ASAE. Presenter: Susan Borke. It is used to drive marketing campaigns, anchor sales conversations, and fuel the member experience. Presenter: Aimee Pagano, HighRoad Solutions. Presenter: Drift’s Sr. 1 CAE credit. More info/register.

Technology 370

Technology Strategy System Education 370

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MAY 7, 2021

Presenter: Dr. Naomi Brahim leads the work of the Multi-Tiered Systems of Support (MTSS) in Jefferson County Public Schools in Louisville, KY. Presenters: Charlotte Muylaert, Sarah Garrity, and Katie Carson. Presenters: Denzil Rankine and Marco Giberti, veteran event professionals. More info/register. Host: Fridays@4.

Technology 370

Technology St. Louis Strategy Products 370

Reid All About it

MAY 14, 2021

Presenter: Trevor Blondeel , PCC, Founder, Operations Kickstart. Carepoints in the Member Journey (the 100th episode of Chatting with Agnes & Cecilia). Presenters: Liz Lathan , CEO, Haute Dokimazo. Presenter: James Burron, co-founder and president of the Canadian Association of Alternative Strategies & Assets.

St. Louis 341

St. Louis Technology Strategy Conference 341

Reid All About it

APRIL 19, 2024

By supporting these pairings, associations can foster a learning culture and community. Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members. The secret might lie with those who have already been part of your journey—your lapsed members.

Newsletter 250

Newsletter Content Social Media Education 250

Reid All About it

SEPTEMBER 3, 2021

Presenters: Desi Whitney, senior vice president of sourcing operations and industry relations, HPN Global. 365-Day Member Communication: Re-Engaging Your Members in a Post-Covid Era. Let’s dive into reengaging your members and lapsed members through a multi-channel communications approach.

Learning Management System 195

Learning Management System Education Technology Review 195

Reid All About it

MAY 10, 2019

The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift. Presenter: Ginger Malin, Founder & EVP Business Development, BadgeCert. Wed 5/15 at 1 p.m.

DC 170

DC FAQ Member Experience Project 170

Association Freak

MARCH 1, 2024

Notably, the median renewal rate is steady at 81%, with first-year renewals at 63%, indicating that new member acquisition is a critical driver of this resurgence. Cutting-edge applications from member services automation to dynamic communication strategies are redefining what it means to deliver value to members.

Revenue 72

Revenue FAQ Innovation Member Experience 72

Reid All About it

MARCH 26, 2021

The research revealed that associations with a more innovative mindset and culture were more successful at navigating the early challenges presented by the COVID-19 pandemic. Presenters: Wendy W. Presenter: Dan Streeter, Vice President of Learning Strategy and Development at Blue Sky eLearn. Presenters: Derrick M.

Innovation 259

Innovation San Diego LMS Strategy 259

Association Freak

MARCH 2, 2024

PLEASE SEE THE FULL PRESENTATION VERSION HERE There's a pressing need to diversify revenue and membership to ensure stability. REBOUND IN MEMBER GROWTH After a decline in 2021 and 2022, associations are witnessing a significant rebound, with member growth rates reaching their highest since 2016.

FAQ 72

FAQ Revenue Innovation Member Experience 72

Nimble AMS

JULY 8, 2023

Read our blog for tips to communicate better with your board, empowering your board members to future-proof your association with a modern AMS. 3 ways to prepare for your next board meeting To ensure your board members focus on the larger picture and embrace your vision for future-proofing the association, follow these helpful strategies: 1.

Proposal 115

Proposal How To Software Technology 115

Reid All About it

OCTOBER 29, 2021

Instead, when you hear crickets, he suggests you ask board members to use specific language—he shares several examples—to express their stance on an issue or proposal. Presenters: Heba Mahmoud, Senior Manager of Inclusion & Diversity at MITRE Corporation. Host: MPI (possible fee for non-members). Presenters: Todd A.

Revenue 195

Revenue Survey Leadership Education 195

Aptify

NOVEMBER 5, 2020

Start by thanking new members for their membership. Then, send them a few short emails that let them know what communications to expect, where to go for information, and how to take advantage of their new member benefits. If you need new members to do something, be sure to state clearly what you need them to do and why.

How To 148

How To Newsletter Examples Communications 148

Association Analytics

JUNE 21, 2023

This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. 5: Your Data Is Not Accessible Challenge : Ever find yourself chasing after a team member in another department to get the data you need? Member engagement is everyone’s job.

Team 319

Team Report Course Proposal 319

Reid All About it

APRIL 12, 2024

Katrina Ciccarelli McAfee at Association Analytics shares a three-step strategy for improving new member acquisition. She explains how to get in front of prospects, make an impression on them and communicate the value of membership. Staff meetings. 1 CAE credit. Host: Billhighway Speakers: Elizabeth Weaver Engel, M.A., 1 CAE credit.

Revenue 256

Revenue Strategy Price Newsletter 256

Higher Logic

MAY 29, 2020

If so, secure a copy of the strategic plan, and use it as the guide for your presentation. The engagement data generated by your community can help your membership team determine who is likely to renew and who is at risk. Looking to personalize and target your email communications strategy to different member segments?

Social Media 254

Social Media Tools Member Engagement Revenue 254

Reid All About it

MARCH 12, 2021

The weekly list of free educational events and resources for the association community…. Host/presenter: video producer Jeff Achen, CallSign51. Discover the strategy behind MPI’s design of the WEC Grapevine Digital Experience. More info/register (fee for MPI non-members). Presenter: Caroline Francis, Ed.S,

Nashville 370

Nashville LMS North Carolina Recruiting 370

Reid All About it

AUGUST 6, 2021

Communication app overload. Achurch Consulting explains how to thoughtfully manage multiple communication and collaboration platforms. More info/register – possible fee for MPI non-members. Presenter: Jessie States, CMP, CMM, Director, MPI Academy, Meeting Professionals International. This is going to make life so easy!

Revenue 195

Revenue Certificate Oklahoma City Strategy 195

Nimble AMS

MARCH 18, 2022

Since it’s built on the Salesforce CRM platform, Nimble AMS gives you a compete view of your members, allowing you to collect, track, manage, and report on the contacts and relationships in your membership base. Personalize member communications and offers. Anticipate member needs. Provide a great member experience.

Software 128

Software Membership Management Class Member Experience 128

Nimble AMS

DECEMBER 27, 2022

The data-driven business world requires companies to effectively communicate their data to make informed decisions. Raw data is difficult to interpret and even harder to communicate. By analyzing available information and presenting it in a visual format, connections between data points become clearer. Diagnostic analytics .

Association Management 134

Association Management Software Analysis How To 134

Reid All About it

MAY 29, 2020

Discover the 5 levels of subconscious communication to avoid self-sabotage and seize opportunities. Presenter: Tim Schurr, Schurr Success, Inc. Presenters: Danielle Deane, Membership Manager, American Institute of Aeronautics and Astronautics. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media.

San Diego 259

San Diego Strategy North Carolina Conference 259

Reid All About it

JULY 9, 2021

Presenter: Drift’s Sr. Presenter: Kathleen Zwarick Shanley, PhD, CAE, ACC, ELI-MP. Member Engagement in 2021: How Associations are Navigating Engagement in the Post-Pandemic Environment. Presenters: Ryan Costello, Chief Strategy Officer, MemberSuite. Greg Melia, CAE, CEO, Customer Experience Professionals Association.

Rhode Island 195

Rhode Island Technology Strategy Member Engagement 195

Reid All About it

MARCH 25, 2022

Learn how you can crowd source content from your community for your events. Presenters: Smriti Bansal, Head of Content, Braindate by e180. Presenter: Melissa Curtin, MSW, Certified Coach, HeartMath® Certified Trainer. Presenter: Jennifer Haisten, CMP, Vice President, GlobauxSource. 1 CMP credit. More info/register.

Revenue 195

Revenue Content Virginia Technology 195

Reid All About it

MARCH 5, 2021

Presenter: Caroline Francis, Ed.S, The ROI Member Recruitment Brochure: How to Crea8e Brochures That Positively Influence Membership Decisions. This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Reid All About it

APRIL 1, 2022

Hear about proven techniques that aim to drill down quickly and efficiently into what you really need to know from your members, attendees, and prospects. Presenter: Kevin Whorton, president, Whorton Marketing & Research. Presenter: Annetta L. Presenter: Gil Hildebrand, CEO, Gilded. 1 CAE credit. More info/register.

Revenue 195

Revenue Technology Education Video 195

Nimble AMS

JULY 8, 2023

Read our blog for tips to communicate better with your board, empowering your board members to future-proof your association with a modern AMS. 3 ways to prepare for your next board meeting To ensure your board members focus on the larger picture and embrace your vision for future-proofing the association, follow these helpful strategies: 1.

Proposal 78

Proposal How To Software Technology 78

Reid All About it

MARCH 4, 2022

Presenter: Janelle Spratley, HR Generalist. Presenters: Teri Carden, founder of ReviewMyAMS. Presenters: Julie Duncan, Association Practice Leader, and Wade Tetsuka, CPA, President, UST. Live Q&A: Building World-Class Digital Communities. How do you attract an audience to your community? More info/register.

Class 195

Class Certificate Content Committee 195

Reid All About it

JULY 30, 2021

A powerful new approach to changing someone’s mind—useful for system implementation, process improvement, presenting a business case for technology, etc. How the Healthcare Financial Management Association’s podcast engages members, supports DEI initiatives and attract sponsors while maintaining integrity. Quick hits . Host: Cimatri.

Newsletter 195

Newsletter Certificate Technology Strategy 195

Reid All About it

MAY 24, 2019

They suggest ideas for unconventional approaches to awards programs; increasing entries ; scoring, selecting, and awarding winners ; livening up the award presentation; and sharing the winners’ success stories. Presenter: Pat Leonard, Vice President for Business Development, Credly. Presenter: nonprofit legal expert Erin McClarty.

DC 170

DC Illinois Washington Content 170

Reid All About it

JUNE 7, 2019

Find out how content personalization can drastically improve member outreach through analyzing interactions and thinking beyond just recipients, as well as leveraging the predictive nature of online activities to tailor the whole member experience. Presenter: Vivian Swertinski, Sr. Presenter: John S. 1 CAE credit.

Proposal 170

Proposal eBook Maine Tips 170

Reid All About it

NOVEMBER 30, 2018

Find out on Association Success what Marice Fernando did to retain these longtime members. Some quick hits before we get to this week’s list of free webinars: Behind the scenes: designing and presenting a webinar. The 2017 Tax Act added a new incentive for investors to fund projects and activities in low-income communities.

Innovation 190

Innovation Technology DC Tips 190

Reid All About it

JANUARY 14, 2022

More info/register (possible fee for MPI non-members). Presenter: Joshua Grimes, Esq., Presenter: Mike Canniff, CEO, PyanGo. Presenter: Ashish Rangnekar, CEO, BenchPrep. Presenter: Lee Gimpel, president, Better Meetings. Presenters: Bob Mitchell, Principal, Mitchell Partnership Alliances. 1 CMP credit.

Team 195

Team Technology Certificate Revenue 195

Delcor

SEPTEMBER 15, 2023

To overcome resistance to change, the executive sponsor and project manager must communicate regularly with staff to establish trust and help them understand the benefits of the changes affecting them. When fear, anxiety, and ego are involved, you need communication and empathy. Lack of clear value proposition. Absent leadership.

Project 96

Project Analysis Team Leadership 96

Higher Logic

OCTOBER 22, 2019

Let’s take a look at how your association can use your AMS to engage and provide for your members with these five strategies: Create comprehensive member profiles. Automate your communications. Your management software should support integrations with quality tools to help you meet your objectives and support your members.

System 192

System Association Management Software Strategy 192