Higher Logic

MAY 16, 2019

They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

Member Experience 196

Member Experience Technology Content Communications 196

Nimble AMS

JULY 28, 2022

Remember, investing in new technology not only brings benefits to your organizational operations , but it improves the member experience. According to the Community Brands Study, there’s a direct correlation between innovative technology and member satisfaction. Plus, our staff is happy.

Software 122

Software LMS Learning Management System Missouri 122

Nimble AMS

MAY 6, 2022

Process automation?. Online member portal/community?. Event management (including meetings and annual conferences)?. Association-specific templates for email communications, processes, dashboards, reports, and more? . Underlying Salesforce CRM functionality. Customer relationship management ?. Certification management?.

Class 127

Class System Software Tools 127

Reid All About it

JANUARY 28, 2022

If the registration numbers for your educational programs are disappointing, WBT Systems shares several reasons people don’t commit to online courses and conferences. Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. Registration resistance.

Newsletter 195

Newsletter Survey Team Software 195

Reid All About it

JULY 21, 2023

The weekly list of free educational events and resources for the association community… Association Brain Food is taking off next Friday, July 28 because I’m away all week at my state SAE conference and a family beach vacation. Member education. The next edition will go live on Friday, August 4. CAE credit. 1 CAE credit.

Atlanta 195

Atlanta millennials Price Technology 195

Higher Logic

OCTOBER 17, 2019

If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable member experience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.

Revenue 211

Revenue Tools Member Engagement Member Experience 211

Reid All About it

OCTOBER 6, 2023

Conference design. Conference/abstract management. Ex Ordo describes how to implement conference and abstract management software for medical, technical, scientific, and academic association events. Another take on the young professional recruitment challenge comes from James Young of Product Community. CAE credit.

Revenue 259

Revenue Certificate Tools Innovation 259

Higher Logic

FEBRUARY 28, 2019

When you create a library of resources filled with the exclusive information and discussions your community members need to be successful, it inspires your members to log in more frequently and stay up to date on the latest offline events. Resource: How to Use Events & Conferences to Increase Activity in Your Online Community.

Tools 208

Tools LMS eBook Resources 208

Nimble AMS

APRIL 20, 2022

Thanking volunteers accelerates recruitment. When leaders go out of their way to recognize volunteers for their efforts at member town halls or in social media posts, other association members will notice. They’re also more likely to attend non-member events and consider joining your association. . Learn more.

Handbook 131

Handbook Recruiting Recruitment Video 131

Nimble AMS

JULY 8, 2021

Delivering an exceptional member experience that keeps members around requires supporting members throughout the member journey. Take time to understand your members’ journey and make sure you are doing all you can to give them a great experience every step of the way. Do offer a personal touch.

Member Experience 100

Member Experience Tips Recruiting Recruitment 100

Associations Now

OCTOBER 12, 2016

A stronger focus on engagement, activity, involvement, and mission at the recruitment stage will position membership as a call to action. For associations thinking about member engagement, consider these three perspectives that come from the world of fitness centers and cultural institutions (e.g., A New Experience.

Member Experience 40

Member Experience Recruiting Recruitment Member Engagement 40

Nimble AMS

DECEMBER 5, 2022

Make it easier for your volunteers to connect with more of your members (and non-members) by providing marketing collateral like brochures or posters , discount codes for ea rly event registrations, and a social media campaign to guide digital posts. Build your diverse base of volunteer mentors, then begin recruiting mentees.

Member Engagement 133

Member Engagement Social Media Review Recruiting 133

Reid All About it

JANUARY 21, 2022

Learn more about the application process, including tips for a successful submission and insider knowledge about what the judges seek, during a 1/28 webinar—details below. The member experience. MemberSuite suggests how to reevaluate the member experience and apply what you learn. Sticky learning. Event trends.

Survey 195

Survey Newsletter Price Technology 195

Reid All About it

MARCH 12, 2021

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Association technology and analytics. Host: Fridays@4.

Nashville 370

Nashville LMS North Carolina Recruiting 370

Nimble AMS

MAY 13, 2022

According to a Community Brands Association Trends Study , 58% of early careerist members identified training opportunities as their biggest priority. Recruiting younger members by providing desirable benefits is vital for organizational success and longevity.?When

millennials 112

millennials Certificate Member Engagement Tips 112

ISAE

JANUARY 17, 2024

However, the volatility of membership rates has forced associations to change the way they approach member recruitment, engagement, and retention, placing more of an emphasis on delivering the value outlined in their membership offerings. Technology plays an essential role in improving member experiences and association operations.

Cost 52

Cost Review Software Member Experience 52

EventMobi: Association Events

SEPTEMBER 21, 2023

In this blog post, we’ll cover: How to increase membership retention The best member retention strategies Tips on creating an event strategy for member retention What Is Membership Retention and Why Does It Matter? Membership retention is an organization’s ability to keep its members active following recruitment and onboarding.

Strategy 130

Strategy Software Social Media Discount 130

Reid All About it

MAY 10, 2019

Data Segmentation and Its Huge Impact on the Member Experience. Member expectations are higher than ever, and in order to keep up, it is critical to focus on the member experience to build and maintain loyalty. – How to Personalize the Member Experience. Thu 5/16 at 12 p.m. 1 CAE credit.

DC 170

DC FAQ Member Experience Project 170

Reid All About it

SEPTEMBER 1, 2023

The weekly list of free educational events and resources for the association community… Because I’m away most of next week at the Non-Dues-A-Palooza conference, Association Brain Food isn’t publishing next Friday, September 8. Hope to see you back here for the next edition on Friday, September 15. AI pulse survey. Membership trends.

Revenue 230

Revenue Survey Education Strategy 230

Reid All About it

JANUARY 26, 2024

Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. Hear about key trends concerning digital transformation and technology, event models, member experience personalization, and evolving membership models. More info/register.

Survey 259

Survey Project Strategy Education 259

Reid All About it

MARCH 11, 2016

You association needs to leverage a strong platform to deliver a world class member experience. networking) – Member Engagement: Recruiting, Retaining and Engaging the Future of Your Association (Alexandria Brown Bag). Presenter: Amalea Hijar, Associate Director, Member Strategy, American College of Cardiology.

Raleigh 150

Raleigh Case Study Project Revenue 150

Reid All About it

OCTOBER 5, 2018

Or, rather, a telepresence attendee at an association conference and trade show. He describes his experience over at the DelCor blog along with the reasons we might be seeing this technology more often at offices and events near you. and how to get the right statistics to prevent national and chapter level members from leaving.

DC 170

DC Washington Tools Certificate 170

Reid All About it

JANUARY 15, 2021

In response to the pandemic, many associations hosted new virtual events, took down their members-only content paywall, and reduced fees for virtual conferences and education—changes that affect their membership value proposition. But, virtual conferences did dominate the rest of their list. . Content/education strategy.

Innovation 359

Innovation Las Vegas Communications Education 359

Higher Logic

SEPTEMBER 28, 2017

These groups want different things, and would be put into two different member personas. If you decided to actively recruit students, they would also be a separate persona. Why Are Member Personas Important? So how do you create member personas? 9 Steps to Create Member Personas. Define Your Purpose.

Member Experience 136

Member Experience United States Recruiting Recruitment 136

Reid All About it

MARCH 5, 2021

The ROI Member Recruitment Brochure: How to Crea8e Brochures That Positively Influence Membership Decisions. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Creating an Equitable User Experience through Digital Culture. (must join Fridays@4 first, it’s free).

North Carolina 370

North Carolina Certificate Strategy Case Study 370

MemberClicks

SEPTEMBER 20, 2023

Professional medical associations play a significant role in health reforms and their role is differentiated by their location and the health care system its members work in. Their role is inclusive of licensing, ethics, regulations, conferences, industry standards, and advocacy.

Association Software 52

Association Software Software Organization Certificate 52

Reid All About it

APRIL 12, 2024

Even well-meaning learners who’ve paid for online courses and conferences are apt to click away if their attention wanes during your program. Member recruitment. Katrina Ciccarelli McAfee at Association Analytics shares a three-step strategy for improving new member acquisition. Gen Z education. 1 CAE credit.

Revenue 259

Revenue Strategy Price Newsletter 259

Reid All About it

AUGUST 20, 2021

If you’re involved in the design or delivery of virtual/hybrid conferences or online learning programs, check out the ideas and advice shared in their post. Recruiting and retaining volunteers is a mighty challenge when members have no time to spare. The War for Talent: How to Recruit and Retain the Right People.

Revenue 195

Revenue Content Resources Strategy 195

Associations Now

APRIL 23, 2019

In a recent Personify survey [PDF] of more than 1,000 young association members, only 40 percent said their member experience was worth the dues they paid. Meanwhile, only 15 percent said they attended their association’s annual meeting or conference, usually because of cost. Did it help recruit and retain young members?

Class 99

Class Survey Content Recruiting 99

Smooth The Path

DECEMBER 13, 2018

Our members feel anxiety when they do not know where to go during a conference. Our members feel anxiety when they cannot find the room where the chapter meeting is being held. Our members feel anxiety when they do not know the process for becoming a mentor, becoming certified, becoming a speaker, or getting their CE credits.

New Hampshire 79

New Hampshire Recruiting Recruitment Process 79

Nimble AMS

SEPTEMBER 30, 2019

Meeting (and exceeding) expectations so you can better recruit, engage, and retain members. For-profit companies provide increasingly personalized experiences, and your members expect the same from your association. Over time, your membership management processes mature. Growing revenue.

Software 60

Software Revenue Technology Cost 60

Elevating Engagement

APRIL 28, 2023

Will our members who are uber-smart rocket scientists, programmers, attorneys, brain surgeons, and physics professors want us to talk to their hearts? Emotions are a big part of our human decision-making process, especially when making decisions about belonging to a community and how to spend our time.

Member Engagement 89

Member Engagement Recruiting Recruitment Project 89

Reid All About it

JANUARY 20, 2017

Fuel Exceptional New Member Experiences: 3 New Strategies for Onboarding, Engagement and Retention. After conducting in-depth interviews with more than 300 members, Amanda Kaiser learned that the membership process is not a year-long cycle. Research shows that 89% of conference attendees use search for purchase decisions.

LMS 150

LMS Arlington Content Review 150

MemberClicks

DECEMBER 14, 2021

The Benefits of Member Journey Mapping. 4 Steps to Create a Member Journey Map. Member Journey Map Example. With this crucial info, you’ll be able to outline how your members interact with your organization and enhance your member experience. What is a Member Journey Map? Member renewal.

Member Experience 52

Member Experience Social Media Examples Member Engagement 52

MemberClicks

DECEMBER 14, 2021

The Benefits of Member Journey Mapping 4 Steps to Create a Member Journey Map Member Journey Map Example. With this crucial info, you’ll be able to outline how your members interact with your organization and enhance your member experience. What is a Member Journey Map? Member renewal.

Member Experience 52

Member Experience Social Media Examples Member Engagement 52

MemberClicks

DECEMBER 14, 2021

The Benefits of Member Journey Mapping 4 Steps to Create a Member Journey Map Member Journey Map Example. With this crucial info, you’ll be able to outline how your members interact with your organization and enhance your member experience. What is a Member Journey Map? Member renewal.

Member Experience 52

Member Experience Social Media Examples Member Engagement 52

Reid All About it

JANUARY 20, 2017

Fuel Exceptional New Member Experiences: 3 New Strategies for Onboarding, Engagement and Retention. After conducting in-depth interviews with more than 300 members, Amanda Kaiser learned that the membership process is not a year-long cycle. Research shows that 89% of conference attendees use search for purchase decisions.

LMS 150

LMS Software Arlington Cost 150