Nimble AMS

DECEMBER 16, 2022

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! A personalized e-commerce member experience.

Innovation 99

Innovation Organization How To LMS 99

Reid All About it

MARCH 24, 2023

WBT Systems describes how associations can support women professionals by providing professional development, leadership training and networking opportunities, and educating employers about eliminating workplace challenges. Member onboarding. Thank goodness, many associations are rethinking new member onboarding. 1 CAE credit.

Revenue 229

Revenue Chicago Leadership Education 229

Delcor

SEPTEMBER 15, 2023

Those reasons are the main topic of discussion the first night of every Requirements Analysis course I teach at Georgetown University. Why IT Projects Fail Lack of Leadership When projects run into trouble, the project team and stakeholders lose confidence in the project manager and the project’s ultimate success. Absent leadership.

Project 96

Project Analysis Team Leadership 96

Higher Logic

MAY 29, 2020

Instead, you need to align your new online community with the mission and priorities of your association's leadership. The goal: If your organization offers certifications, continued education, or trainings as membership benefits, your leadership may want to boost involvement in these areas to grow non-dues revenue. Objection 1: Price.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Reid All About it

JULY 7, 2023

Self-paced online courses. Designing asynchronous (self-paced, on-demand) online courses is even tougher, but WBT Systems gives you a head start. They share 19 activities to build into your asynchronous courses that will make them more effective and enjoyable. Association leadership. Fri 7/7 at 4 p.m. More info/register.

Tools 195

Tools Education Newsletter Chicago 195

Higher Logic

MARCH 24, 2020

This delivery method eliminates the need for travel and the additional expense and time out of the office associated with it, while still providing a high quality, live, instructor-led interactive learning experience. Courses are offered after hours and in multiple time zones to best suit your learning needs. Take courses here.

Library 219

Library Products Video Course 219

Reid All About it

JANUARY 5, 2024

3 Rules to Building an Outstanding Digital Member Experience Learn essential insights into how to optimize your organization’s digital member experience and bolster sustainable revenue growth. More info/register. Host: Zzeem Thu 1/11 at 1 p.m. – 1 CAE credit. . – 1 CAE credit. More info/register.

Revenue 279

Revenue LMS Price Education 279

Reid All About it

JANUARY 28, 2022

If the registration numbers for your educational programs are disappointing, WBT Systems shares several reasons people don’t commit to online courses and conferences. For entrepreneurs or anyone who wants to develop an entrepreneurial leadership style, John Pence shares his takeaways from MIT’s Entrepreneurial Masters Program.

Newsletter 195

Newsletter Survey Team Software 195

Nimble AMS

SEPTEMBER 23, 2022

Yet it’s not enough for just your leadership team to embrace these innovative principles. Granting your board direct access to data reports will inform members of what is happening at your organization, helping them underst and what initiatives they need to emphasize to improve the staff and member experience. .

Innovation 114

Innovation Technology Tips Member Experience 114

Reid All About it

NOVEMBER 10, 2023

Non-Dues Performance Leadership: Explore the Gaps and Opportunities to Success Learn about key performance indicators of high-value non-dues programs, research results from the 2023 PAR Non-Dues Performance Survey, and how associations are successfully running, managing and staffing non-dues programs that their markets rely on. 1 CAE credit.

Certificate 284

Certificate Price Tools Technology 284

Fonteva

MAY 23, 2023

Your association’s staff facilitates your programs, ensures members continue their engagement, and manages all day-to-day operations. Just like you aim to create a positive member experience , you should also cultivate a positive work environment for your staff. Show your appreciation. Offer paths for growth.

How To 52

How To Course Leadership Examples 52

Reid All About it

MARCH 10, 2023

How to Personalize and Automate your Member Experience Despite technology that helps associations take some of the labor out of communicating with members, true custom member experiences still tend to require manual effort. 1 CAE credit. More info/register. 1 CAE credit. 1 CAE credit. 1 CAE credit. 1 CMP credit.

Committee 195

Committee Education Software Technology 195

Reid All About it

MAY 14, 2021

This week, WBT Systems shared a swipe file of marketing blurbs for association conferences, courses and credentialing programs —have at it! Instructor-Led Training: Ideas to Help You Deliver a Classroom Experience to Virtual Learners. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®.

St. Louis 341

St. Louis Technology Strategy Conference 341

Delcor

SEPTEMBER 14, 2023

On the first night of every Requirements Analysis course I teach at Georgetown University, I ask my students to discuss why technology projects sometimes fail. They must let staff know about anticipated changes in responsibilities, workflow, reports, and the member experience. Sufficient staff resources aren’t secured.

Project 97

Project Analysis Team Communications 97

Nimble AMS

DECEMBER 5, 2022

Increase opportunities for deeper member connections by empowering your volunteers to lead in your learning program. Encourage qualified volunteers to offer their specialized industry knowledge to create continuing education courses or webinars for your members.

Member Engagement 133

Member Engagement Social Media Review Recruiting 133

Reid All About it

APRIL 12, 2024

Even well-meaning learners who’ve paid for online courses and conferences are apt to click away if their attention wanes during your program. More info/register (ASAE members only). AI Unleashed: Elevating Association Performance and Engagement Learn how two associations built and deployed AI to further the member experience.

Revenue 257

Revenue Strategy Price Newsletter 257

Reid All About it

DECEMBER 1, 2023

Plot a course for responding to and reducing recurrences of findings during your audit. Getting Buy-in, Budget, and Executing Epic Event Engagement Activations Attendee engagement is important, but how do you convince your leadership to invest time, money, and resources into something that they don’t fully understand? 1 CAE credit.

Arlington 268

Arlington Technology Strategy Los Angeles 268

MemberClicks

APRIL 24, 2024

If you want to know the secrets of how to manage an association that you and your members can be proud of, here is a peek behind the curtain. Association management is the combination of both human skills and leadership, with effective and efficient systems based on core values. Create your desired member experience from day one.

Association Management 52

Association Management Tips Software Social Media 52

Reid All About it

JUNE 23, 2023

Renew: Is Your Member Renewal Journey Magical or Miserable? Learn how to draw insights from your data, use personalization and automation to create a compelling, cohesive and frictionless member experience through the renewal process. 1 CAE credit. More info/register. More info/register.

Metro 195

Metro Strategy Technology Marketing 195

Nimble AMS

DECEMBER 7, 2020

So, I sat down with Susan to ask her a few questions: Q: Susan, I know you bring more than 25 years of leadership experience in CRM technology, customer success, data sciences, and service delivery to your role at Community Brands and Nimble AMS. Before Zeta, I served in senior leadership roles for eBay, Quaero, Merkle Inc.,

Team 78

Team Products Member Experience System 78

Reid All About it

JUNE 7, 2019

MemberSuite recommends a member-first approach to your association’s email strategy. Should suppliers be members ? and bacon, of course. Their post suggests five steps that will ensure the relevancy and frequency of your emails hits the sweet spot. Absolutely not? I love brunch at home, especially during blueberry season.

Proposal 170

Proposal eBook Maine Tips 170

.orgSource

OCTOBER 1, 2023

Live chat, or chatting with a human, is a great way to deliver white glove member services and to obtain valuable feedback. Live chat delivers white glove member service. Of course, some questions are complex, confidential, or multilayered, and don’t lend themselves to a written dialogue. I frequently write about Association 4.0

Las Vegas 100

Las Vegas Marketing Software Tools 100

Reid All About it

MARCH 4, 2022

Sounds like a practical approach to session and course design, doesn’t it? Melissa Householder, CEM, Trade Show Manager, Golf Course Superintendents Association of America. Presenter: Todd Unger, Chief Experience Officer, SVP Marketing & Member Experience, American Medical Association. Career wellness.

Class 195

Class Certificate Content Committee 195

Reid All About it

OCTOBER 29, 2021

They address why leadership may want employees to return to the office and describe some benefits associations reap from remote/hybrid work. We will walk attendees through exercises on how to connect their own personal leadership traits, experiences and skills to the traits needed to create an inclusive organizational culture.

Revenue 195

Revenue Survey Leadership Education 195

Reid All About it

AUGUST 19, 2016

What I Know For Sure About Leadership (Association Chat on Huzza). An association industry professional for more than 25 years, entrepreneur JP Moery’s favorite quote from racing legend Mario Andretti has seemingly set the course for his career path: “If everything seems under control, you’re just not going fast enough.”

Price 150

Price Social Media Email Marketing Innovation 150

MemberClicks

APRIL 28, 2022

According to recent data , most young members (87%) said it was important to be part of an association, and more than half (51%) reported that being in an association is more important than it used to be. So, how do association marketers speak to young members and get them to lean in? Involve them in leadership opportunities.

Tips 98

Tips millennials Newsletter Recruiting 98

Reid All About it

SEPTEMBER 1, 2023

They hope to provide a benchmark of the current landscape, uncover any potential challenges, and identify opportunities to better equip your members and your association for the future. But sometimes a traditional online program or course doesn’t fit our schedules. 4 CAE credits for 4-week course. Who has the time to learn?

Revenue 229

Revenue Survey Education Strategy 229

MemberClicks

AUGUST 3, 2023

Any type of organization can use an LMS to build course content and design structured learning paths for participants to follow. For associations in particular, learning management software comes in handy for crafting a continuing education plan for members and providing them with valuable certification opportunities. Reduce costs.

Software 52

Software LMS Certificate Learning Management System 52

Protech

APRIL 12, 2023

As a member of an association’s staff or leadership team , you see the hard work that goes into managing these organizations firsthand. While this process can require a lot of effort and coordination from your team, it can be very rewarding to support your members with opportunities for education and networking.

Association Software 52

Association Software Software How To Certificate 52

MemberClicks

AUGUST 17, 2022

How an LMS can benefit your members. Of courses, learning opportunities really are for the benefit of your members. Adding a learning platform to your membership benefits can be the additional benefit you need to optimize your members’ experience. Meet member needs. Time to invest in an LMS. More Resources.

LMS 52

LMS Organization Learning Management System Certificate 52

Higher Logic

SEPTEMBER 15, 2016

It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide. This incredible growth brought with it new questions for how to elevate the member experience and offer a more cohesive space for learning and expanding the field. Added over 1,200 new members in the last six months.

Certificate 120

Certificate Texas Resources Member Experience 120

Reid All About it

JANUARY 21, 2022

If you’ve attended a course or session where you’ve had to recall and produce what you’ve been learning, you’ve benefited from retrieval practice. The member experience. MemberSuite suggests how to reevaluate the member experience and apply what you learn. The 2022 Leadership Shift. Event trends. Host: ASAE.

Survey 195

Survey Newsletter Price Technology 195

MemberClicks

MARCH 28, 2023

With a focus on membership sites, online courses and coaching programs, Memberium offers various features to help organizations create and manage engaging member experiences. With a robust set of features and a user-friendly interface, Kajabi also offers community-building tools to keep members engaged and connected.

Membership Management 52

Membership Management Software Directory Course 52

Reid All About it

JULY 30, 2021

Teri Carden—founder of ReviewMyAMS and AMS Fest—is bringing both groups together for a day of learning and sharing on September 23, plus some fun, of course, the night before. Writing as a Thought Leadership Strategy. Your members primarily interact with your association using technology such as your website, LMS, AMS/CRM, and more.

Newsletter 195

Newsletter Certificate Technology Strategy 195

Reid All About it

MARCH 11, 2016

Learn how to present a business case to your leadership for adding digital events to your offerings. PCMA members only, I believe.). You association needs to leverage a strong platform to deliver a world class member experience. How to Turn Your Webinars into Self-Paced, Revenue-Generating Courses . More info. (.5

Raleigh 150

Raleigh Case Study Project Revenue 150

Reid All About it

MAY 7, 2021

The premise is two-fold: Grab your favorite grape (in wine form, of course) or cocktail/mocktail of your choice and spend an hour with us as we talk about your favorite must-have apps for your phone or tablet. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. Grapes and Apps.

Technology 370

Technology St. Louis Strategy Products 370

Aptify

MARCH 30, 2023

You might know it’s time for new membership management software for your organization, but your leadership team and board of directors might have concerns about making the investment. Here are six common objections to purchasing new technology and how to move beyond them.

Software 72

Software How To Membership Management System 72