How to Recruit and Retain Millennial Employees (Hint: Start by Building Community)

Higher Logic

So if you want to recruit millennials, foster a collaborative environment that lets employees learn and build professional relationships. Best of all, an online community makes it easy for you to demonstrate a collaborative work environment to recruits.

Are You Really in the Membership Recruitment Business?

Tom Morrison

When you look at many association''s business model, you would think they are in the membership recruitment business. Everything they do is about recruiting new members. Yet, nothing in your bylaws or governing documents say recruiting more members furthers your mission.

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Blended Learning: Tips for Successful Clinical Trial Training

Blue Sky eLearn

Recruitment . Now that participating has become more convenient you should see an uptick in recruitment and diversity. . Everything a trainee does online is fully documented. What is the best way to train study sites for a clinical trial? An onsite meeting?

Research for Key Accounts

Moery Company

JP Moery has recently been speaking about his Key Accounts Program, which focuses on the “Big Fish” – those big membership prospects your organization has been trying to recruit but can’t seem to bring across the finish line.

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The #1 Mistake Associations Make With Their Office Space

Moery Company

Complete design and construction documents. If the association has received competent, professional brokerage services on their current lease, the document should include a variety of options to provide leverage. Hint: Timing can be your greatest asset – or biggest liability.

Membership 101: Life Time Value

Spark Consulting

One of the questions I get asked a lot is: “How much should I be willing to invest to recruit a member?” For example, let’s say you invest $1000 on a recruitment campaign and bring in five new members.

Intangibles Sell, Too

The Membership Blog

We highlight the tangible benefits-the products (insurance, guidelines, technical documents), the services (newsletters, job listings) and the events (conferences, continuing ed programs), and then we mention the intangible benefits (networking, an industry “voice,” putting something back into the profession, etc.). Don’t be afraid to sell the intangible benefits of membership.

How to Build an Association Board of Directors


Encourage your nominating committee to recruit for skills from people who happen to be underrepresented on your board. Don’t recruit tokens, recruit talent. If you only recruit those in your sphere, you will get what you have always gotten.

Strategies for Association Success


Our Association Success Kit provides proven strategies for associations bundled together in a single document. The Secret to Recruiting and Keeping Volunteers”.

Keep Your Association on Track: 4 Ways to Stay Organized

Blue Sky eLearn

However, whether increasing non-dues revenue or new member recruitment, it’s just as important that your organization follows through with these goals. Prioritizing comprehensive training and documentation every time you implement a new tool into your suite of management tools.

Build Your Customer Journey Map With 7 Community Touchpoints

Higher Logic

Your online community can be the hub for all relevant documentation, content and videos, and peer groups to start new customers off on the right foot in this first phase of the customer journey. A great customer experience is all about delighting your customer by making them successful.

A New Perspective on Work

Association Success

One of the current challenges is that our business systems aren’t structured to identify and recruit freelance talent. Some associations, especially smaller groups where freelancers would be most welcome and needed, have not fully documented their administrative processes. Documented policies and procedures for online activity are critical. Is your association ready to maximize the growth opportunity that the changing freelance economy presents?

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Association Brain Food Weekly: 1.11.19

Reid All About it

The resulting report from this survey provides benchmarking data and insight into how more than 1,000 associations recruit, engage and retain members and certificants.

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Economics Association Bars Hotel Room Interviews

Associations Now

The Allied Social Sciences Association (ASSA) Annual Meeting has gained a reputation as a recruiting hot spot for the American Economic Association.

[New eBook] The Community Module Guide: How to Support Your Organization’s Business Objectives

Higher Logic

This eBook will help you determine the best modules to support each of these six core objectives: Objective #1 - Recruitment + Retention. Send messages, share documents, coordinate calendars, create ballots, and more. Have you ever heard someone say “there’s an app for that!”

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Association Brain Food Weekly: 4.18.16

Reid All About it

EDT*- Recruiting and Retaining Talent (Virtual Lunch). Learn what companies are doing in the association management community to recruit high performers with positive attitudes and how to build a loyal, high performing team resulting in higher retention rates for your AMC.

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Association Brain Food Weekly: 4.18.16

Reid All About it

EDT*- Recruiting and Retaining Talent (Virtual Lunch). Learn what companies are doing in the association management community to recruit high performers with positive attitudes and how to build a loyal, high performing team resulting in higher retention rates for your AMC.

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Unpacking an Association’s Project Management Bag


This document includes the following: Stakeholder registry. Documentation policy. Project close documentation. This documentation—an archive or library of lessons learned—is an organizational asset. Membership staff manage recruitment campaigns. Document storage.

How to Create a Great Mentoring Program in Your Online Community

Higher Logic

Because online communities draw in association members from around the country or even the world, mentoring and job board features enhance the ability to recruit younger members to your industry. Mentors are a vital part of any industry.

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A Gaming Company Tamed Toxic Trolling - What They Learned Could Help Your Community

Higher Logic

One reason Riot Games decided to really tackle the issue is because it had a negative effect on gamer recruitment and retention. They need a document they can look at and you can reference, outlining what good behavior looks like and what your strategy is for dealing with toxic behavior.

Is your membership organisation’s board digitally savvy?

Optimist Consulting

I recently read a great new document, Making digital work: 12 questions for trustees to consider , which contains useful guidance on what your non-profit board should be thinking about when it comes to digital.

Employee Onboarding Strategy: Why You Should Think Digitally

Associations Now

The concept of digital onboarding, which involves using technology to both recruit and bring a worker onboard, has gained attention in areas such as retail, where the approach can help save time and build a more efficient workflow.

Association Brain Food Weekly: 7.21.17

Reid All About it

Find out the best formatting tips to make your document pop to the reader. job loss, employment gaps, age-related questions) to create a document that gets attention and ultimately, interviews.

Association Brain Food Weekly: 2.21.20

Reid All About it

Create a personal topic sharing document for use in conjunction with your future programs and events. The weekly list of free educational events and resources for the association community… You don’t hear much about technical debt in the association community.

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Technology Assessments and Association IT: Part 2


Conduct an analysis to determine if these solutions are adequately meeting needs for file collaboration and document management. Everyone must meet a minimum expectation for technology competencies, for example: Create basic Word documents. Save documents in the appropriate location. You could also use this assessment during the staff recruitment process. Improve documentation of IT policies and standard operating procedures (SOPs).

3 Must-Haves in Your Marketing Technology Stack (#3 Might Surprise You)


The software provides a single place for customers to connect with businesses by giving feedback and ideas about future products, seeking support, or browsing documentation. Providing product and company documents in file and media libraries. What’s the first thing you do every day?

So Your Members Want to Add More Communities?

Higher Logic

Just as you created terms and conditions for your general community, create a separate document specifically for communities. While the general terms and conditions still holds true for the community users, this new document is for the volunteer leaders. Recruit a core group of members.

Mission Driven Volunteer Q&A

Spark Consulting

Any tips on recruiting for larger commitment volunteering, like authoring a magazine article? Just as you do for membership, actively and intentionally recruit them for volunteer positions.

Education, Industry Groups Focused on Student Readiness in the Workplace

Associations Now

One is to be aware of some of these career opportunities—industries that may have well-paying jobs and are having trouble recruiting candidates.”.

7 Key Things That Should Be on Your HOA Vision Board In 2020


It is also important to notify members of any changes to governing regulations, documents, city, state and federal laws that could affect residents, homeowners or the community as an entirety.

More Than a Logo Change: Rebrand Reflections

Association Success

A rebrand also includes content for your meetings, membership recruitment, government relations and fundraising. Recognize that this is a living document and that you will alter it as you move along in the process. A step-by-step guide to a successful rebranding process. Your association’s brand is your image, or the perception of the association by your target audiences. In short, it’s your association’s personality.

Daily Buzz: Association Helps With Relief Efforts in Indonesia

Associations Now

You can follow the team’s journey on the AMDA’s website , where the group has been documenting its relief efforts. Remember, you can’t rely on underrepresented people to raise their hand to serve on the board, you have to actively recruit them—but recruit for talent, not token board members.

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Causes Help Reduce Association Hiring Challenges from Retiring Boomers

SCD Group

Their son gets paid $17 an hour for his documented volunteer hours. They can be your strongest allies in recruiting new talent to replace retiring Boomers. One Boomer turns 65 every 8 seconds. That means 3.9 million Boomers will turn 65 in 2014.

Strategic planning: Gimme a break?

Association Success

Sure you can, says Jay but you’re missing out — on defining priorities, documenting riverbanks, creating a meaningful contract between board and staff, and building continuity in governance. ACEr Alanna Tievsky McKee says we need a competency checklist when recruiting board members. According to Jay, documenting your strategic priorities is not out of harmony with being nimble. Talk to your board about what outcomes they wish to see and document them clearly, advices Jay.

How User Groups Defer Customer Support Costs While Creating Raving Fans

Higher Logic

These tools help members find information more quickly via self-service tools including: Product documentation. Recruit Top Human Capital. In 2016, businesses lost $63 billion dollars due to bad customer service. That’s up from 2013 by a whopping $20 billion.

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Best Association Management Software | Our Top Picks


Recruiting and maintaining members is easier than ever with a solution like MemberClicks. With Morweb, you can easily build functional, responsive web pages and empower your members to take advantage of your online directory, communication system, and document storage.

Help Your Members Across the Digital Readiness Gap

WBT Systems

Recruit technology tutors to provide one-on-one tutorials to fellow members at association events. Over ten days, slowly introduce them to simple online tasks, such as: Search for and download a document. The digital divide is shrinking in our wired part of the world: 87% of Americans now use the internet. But even when people have access to the web, another type of digital divide may present a challenge to associations with online learning programs—a digital readiness gap.

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How to Communicate a New Membership Model

Membership Marketing

Create Messaging Document – As a first step, in order to have a consistent message shared through staff, promotional materials, and volunteer leaders, a clear and concise messaging document should be drafted that states the official reasons for the membership model change and the cost and benefit implications. Launch Membership Recruitment Campaign – One of the purposes of a new membership model should be to attract new members who previously did not see value in the membership.

Are chapter volunteers burning out? Surveying chapter leaders could be a game-changer.

Chapter Chat

Try some of these online document sharing tools. 35% of respondents stated that chapters are solely responsible for recruitment. Volunteers are often the lifeline of associations, especially when it comes to the chapter and local levels.

A Tool to Build Your Marketing Plan

Membership Marketing

For example, if you are creating a plan for membership recruitment, your best market segment might be lapsed members. If you would like to make adjustment to this template or be able to type content into the blanks, I can provide an Excel spreadsheet of this document.

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