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Top Ten Data Challenges (And Solutions) for Associations

Association Analytics

If data is saved on a team member’s personal drive, or worse, doesn’t exist at all, your association’s data is not going to be accessible when you need it. You might use inconsistent content or course tagging, or team members might use a variety of names for one type of offering. Sound familiar? Consider reassigning their seats.

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Preparing Your Association for AI

Association Analytics

AI’s Impact on Staff and Members Let’s say your team is on board with using AI, but you have no idea where to start. Ideally, you’ll want to keep track of the output you’re getting so that you can continue to improve your prompt engineering strategy and future prompts.

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Building Buy-In for an Online Community at Your Association

Higher Logic

You don't have to be a hypnotist or a master of persuasion to build support for an online community among your association’s board and executive team. Instead, you need to align your new online community with the mission and priorities of your association's leadership. How to Align with Your Board and Executive Team's Priorities.

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3 Ways This Customer Community is Humanizing the Customer Experience

Higher Logic

The solution: The stand-out strategy Matt developed for pureCloud revolves around a video series Matt calls the Community Q&A Show. It’s hard to scale with traditional customer support or success strategies – there’s just not enough time or manpower to do that, and customers want self-service.

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How to Get a Handle on Your Digital Workplace

Delcor

You open your computer to a series of email notifications that you have chat messages waiting for you in some tool called Microsoft Teams from one of your colleagues in the Marketing department regarding the email campaign you are both working on. Steering Team. What follows is a framework for designing an effective digital workplace.

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What Association CEO’s Need to Do About Membership

Smooth The Path

The membership team spends time talking to members about the industry, profession, and about the challenges members face. The membership team spends time talking to members about the benefits available to them and answering questions about misplaced login credentials. What do you want your membership department to focus on?

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6 Digital Tactics to Keep Association Members Engaged

Blue Sky eLearn

Are you ready to take a closer look at these strategies? Choose a CMS that allows members to access what they need, such as the login to their member portal. Choose a functional CMS that is easy for your team to keep updated, even if they have little to no coding experience. Leadership roles. Let’s get started.