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Member Experience: Associations’ New Blueprint for Engagement

Smooth The Path

Likely once you find the right color, you’ll start comparing page count and price. The best-priced product will win your purchase. Associations are more than the sum of their transactions, like member applications, registrations, and renewals. Associations are experience-creating centers.

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5 Unique Ways to Improve Your New Member Engagement Program

Smooth The Path

Overall new member renewal rates had increased a couple of percentage points since the program was implemented, which was directionally good, but not good enough. One insight we learned from the New Member Engagement Study is program planning never really ends. New member engagement programs are malleable.

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Association Brain Food: 1.5.24

Reid All About it

. – Sales is Not Evil: Effective Sales for NonSales Professionals With proven sales thinking, you can effectively engage your members and achieve your organization’s goals in an ethical manner. 1 CAE credit. Host: Zzeem Thu 1/11 at 1 p.m. – 1 CAE credit. More info/register. Tech Change Can Do You Good! More info/register.

Revenue 277
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Association Brain Food: 4.12.24

Reid All About it

Chapter Engagement, Structure & Programs (CRVM Crunch & Munch) Discuss the future of chapters, including how to address smaller unsustainable chapters, keep members engaged within chapters, and what to do for members whose chapters have disbanded. 1 CAE credit. . 1 CAE credit. . – More info/register.

Revenue 256
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3 Surprising Uses for Member Engagement Metrics (that Can Make You Money)

Socious

“In this age of the customer, the only sustainable competitive advantage is knowledge of and engagement with customers.”. A quote from a Forrester report , this phrase is as true for associations as it is for companies. Another, less common, use for member engagement data is to bring more money in to your association.

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Building Buy-In for an Online Community at Your Association

Higher Logic

While the way you align your proposed member community with your executives’ goals will vary by association, five of the most common priorities you might find in the strategic plan include new member acquisition, member engagement and retention, non-dues revenue growth, advocacy and legislation, and maintaining relevance.

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Give Your New Member Engagement Program a Makeover

Association Success

Overall, new member renewal rates had increased a couple of percentage points since the program was implemented. One insight we learned from the New Member Engagement Study is that program planning never really ends. The most successful program managers continually experiment, measure, and evolve their programs.