Association Analytics

MARCH 13, 2024

It’s important to note that engagement scoring should not act as a grading system for either your members or your internal departments. Every score has a treasure trove of insights you can work with to improve your members’ experience. Do you want to see members lengthen their membership journey with you?

Review 169

Review Member Engagement Process Examples 169

Association Analytics

APRIL 1, 2024

In the association world, member engagement is always a top priority – but it’s not always a successful endeavor. Most associations don’t have an easy way to measure member engagement across all their different systems and touch points.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Fonteva

FEBRUARY 24, 2021

After congratulating your members on another successful year, it’s time to get to work with your association leadership team and find your next membership management system. There’s no shortage of systems to choose from, and parsing through all your available options can quickly become overwhelming. Robust member profiles.

Membership Management 52

Membership Management Software Review Directory 52

Association Success

MAY 17, 2018

.” * According to recent research from Wake Forest University, B2B decision making is increasingly being informed by customer reviews. In other words, your members prefer to seek out reviews from within your association, rather than venturing into the less secure and more malleable space of social media.

Review 60

Review Social Media Products Software 60

Reid All About it

APRIL 19, 2024

Association Management System (AMS) Demo Days Join us for the just-in-time virtual Association Management System (AMS) Demo Days featuring presentations from a limited number of industry partners that offer AMS platforms. Read the book (or an online review) and join us with a cup of coffee and your opinions on the concepts in the book.

Newsletter 250

Newsletter Content Social Media Education 250

Nimble AMS

JUNE 22, 2023

Creating a business case requires you to review your organizational goals and challenges and the potential benefits a new software solution can provide. Read our blog for four tips to ensure your AMS tech pitch appeals to your individual board member’s roles and concerns.

How To 106

How To Software Revenue Technology 106

Reid All About it

APRIL 26, 2024

She offers advice on getting a team together to develop and regularly review the model, and what to cover during team meetings. Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and member experience survey data benchmarks. Engagement scoring. Content marketing. Thu 5/9 at 11 a.m.

Content 222

Content Survey Education Strategy 222

Nimble AMS

SEPTEMBER 14, 2022

Routine review and cleanup efforts will help to optimize your analytics, making them relevant to your specific organizational purposes. When helping with the Nimble AMS Member Lapse Solution, Stark and other employees learned an important lesson in data hygiene. Stark needed to take a closer look to review the analytics in the system.

Software 136

Software Review Process Recruiting 136

Nimble AMS

JULY 7, 2022

You might even notice your member retention numbers are slipping, as individuals choose other associations with better technology to provide a superior member experience. . TECH TIP: As you research available software, look for a modern AMS instead of a legacy system. Evaluate membership benefits. What’s working?

Technology 110

Technology How To Software Member Experience 110

Nimble AMS

DECEMBER 3, 2021

This business case requires a review of the goals and challenges your organization faces as well as the potential benefits a new software solution can provide. . Within the business case, you can refine your messaging so that it appeals to each board member’s role and/or area of expertise. Targeting your message for board approval.

How To 127

How To Software eBook Technology 127

Nimble AMS

AUGUST 8, 2022

Without proper care for your data, your system can fall prey to data inconsistencies, causing major problems across your organization. Data could be listed differently in member, education, or accounting systems presenting integration issues and data integrity damage to your records. Download now.

Committee 117

Committee Review Survey Software 117

Reid All About it

JANUARY 26, 2024

. – Association and Nonprofit Trends for 2024: Navigating a Rapidly Evolving Landscape As we move into 2024, the landscape for associations is rapidly evolving, driven by technological advancements, changing member expectations, and an increasingly global context. You have a full-time job, and doing systems projects isn’t it.

Survey 256

Survey Project Strategy Education 256

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Solution : The solution to this challenge is pretty simple.

Team 319

Team Report Course Proposal 319

MemberClicks

APRIL 24, 2024

Association management is the combination of both human skills and leadership, with effective and efficient systems based on core values. While the human element is critical in association management, so are the framework and systems that are in place. Your current members can be a terrific source of information.

Association Management 52

Association Management Tips Software Social Media 52

ISAE

JANUARY 17, 2024

Technology plays an essential role in improving member experiences and association operations. For example, your association most likely relies on (and benefits from) powerful tools like your CRM and association management software to organize data, understand members, and give them the best experiences possible.

Cost 52

Cost Review Software Member Experience 52

Fonteva

SEPTEMBER 19, 2019

However, as your association continues to grow, consider reviewing your software and upgrading to a more fleshed out and robust association management software (AMS) system to help manage the increase of data. What is an AMS system? The best AMS system solutions will offer your association: Event management tools.

System 40

System Software Tools Association Management 40

Higher Logic

AUGUST 2, 2018

When you abandoned the purchasing process, you prompted a marketing automation rule they had created that said, “If a customer puts an item in the cart and a certain amount of time passes without the transaction being completed, then send them this email reminding them to buy,” further prompting the system to send you an email.

Marketing 184

Marketing Software Member Experience Email Marketing 184

Delcor

SEPTEMBER 14, 2023

Before you start a project, we suggest reviewing this list so that you know what risks to minimize and problems to anticipate. The business analyst must verify that system requirements were communicated accurately and understood by both parties. The system you end up with won’t deliver value or meet your organization’s true needs.

Project 97

Project Analysis Team Communications 97

Reid All About it

JULY 2, 2021

WBT Systems does too. This week, they discuss peer advisory groups for association members who want to learn from and with each other. Selecting a Cloud System – A Guide for Association Executives. It is used to drive marketing campaigns, anchor sales conversations, and fuel the member experience.

Technology 370

Technology Strategy System Education 370

Aptify

JULY 30, 2021

You won’t waste time and money moving incorrect data around from system to system. Cleaning and organizing your member data is not an easy task, especially for large member-based organizations. Suddenly, it looks like you lost one member and gained another. Your reports are likely to be more accurate.

Membership Management 72

Membership Management Software System Guidelines 72

Nimble AMS

APRIL 29, 2022

There are myriad options on how to increase profits, however, leveraging successful strategies at your organization guarantees increased revenue and delivers value to the member experience. . Providing event opportunities is a fantastic way to improve the member experience and accelerate association non-dues revenue.

Revenue 118

Revenue Strategy Discount Price 118

WBT Systems

JANUARY 31, 2017

The second article points out that association members are much more “tech savvy” than association executives may think. Here are examples of some statements from the questionnaire which may be useful: In my organization, people openly discuss mistakes in order to learn from them.

Organization 150

Organization Learning Management System LMS System 150

Reid All About it

JANUARY 5, 2024

It’s never too late to review and reflect upon the past year and make plans and promises to yourself for the year ahead. I’m glad most of these deal with strategic considerations that position associations for the future, rather than technical functionality offered by most systems. Member segmentation. Predictions for 2024.

Revenue 277

Revenue LMS Price Education 277

Disciple Media

APRIL 26, 2023

And creating your courses is easy as pie with Thinkific’s drag-and-drop system. Still, the company put no membership limits on free accounts and besides the character limit and slightly overwhelming member experience there is not a lot to complain about. If you want to offer more than that you’ll have to pay.

Price 36

Price Review Video Library 36

Reid All About it

JANUARY 15, 2021

The deadline for ASAE members to apply for a judge spot is February 9, 2021. WBT Systems says we aren’t going back to normal , and to think otherwise is magical thinking. From Systems of Record to Systems of Action. Do you struggle to make member data central to your decision-making process as an organization?

Innovation 359

Innovation Las Vegas Communications Education 359

Reid All About it

OCTOBER 27, 2023

Marc Zao-Sanders, Harvard Business Review ) It’s easy to screw up on breaking news. Read the book ( the author’s summary or an online review) and join us with a cup of coffee and your input on habits. Whether you need an AMS, LMS, CRM, or Community system, we’ll cover the key steps for maximizing your chances of success.

LMS 256

LMS North Carolina Recruiting Recruitment 256

Higher Logic

JANUARY 4, 2018

Ariel Brandt Lautman , Online Community Manager for the Association of State and Territorial Health Officials, has a list of questions to review before she purchases new technology. For example, a strong integration lets members interact in your online community then pay dues in your AMS without feeling like they’re switching systems.

Technology 288

Technology Newsletter Software Tools 288

Aptify

JANUARY 21, 2022

This will make it easier for you to communicate with your members in a more personalized way and send them more targeted content that shows you understand them and their needs. . It helps you to keep member data updated and secure. Review your governance model. . Using data analytics to deliver member value .

Organization 138

Organization Certificate LMS Membership Management 138

Aptify

MARCH 30, 2023

Of course, there will be an upfront investment of time, money, and resources in moving to a new system. However, it’s important to consider the costs and opportunities involved in not moving to a new system. For example: How much will it cost if a percentage of your membership base leaves due to a poor member experience?

Software 72

Software How To Membership Management System 72

Reid All About it

JULY 3, 2020

WBT Systems opens their most recent post with a quote from Maya Angelou: “Do the best you can until you know better. Your association can help staff, volunteer leaders, and members know better by offering (and requiring for some) diversity, equity and inclusion (DEI) education. Bruce Feiler, Harvard Business Review ).

Montana 221

Montana North Carolina Review Member Engagement 221

Reid All About it

SEPTEMBER 3, 2021

WBT Systems explains how your association can serve industry employers, jobseekers, professionals new to your industry, and career-downsizing professionals during this challenging time. The reporting and analytics needs of associations that have organizations as members, rather than just individuals, are especially demanding.

Learning Management System 195

Learning Management System Education Technology Review 195

Aptify

AUGUST 28, 2023

If needed, help them to understand the costs and opportunities involved in not moving to a new system, such as: How much staff time your organization wastes due to inefficiencies – Make sure they know that modern membership software can help you streamline and automate manual processes so your staff can focus on higher-value work.

Membership Management 72

Membership Management Software Project Process 72

Reid All About it

JANUARY 28, 2022

If the registration numbers for your educational programs are disappointing, WBT Systems shares several reasons people don’t commit to online courses and conferences. Leadership training shouldn’t be reserved for top performers and senior management, say Navio Kwok and Winny Shen at Harvard Business Review. Registration resistance.

Newsletter 195

Newsletter Survey Team Software 195

MemberClicks

APRIL 26, 2024

You may want to review your target audience and the value your organization offers. A well-crafted purpose statement can help rally members and potential members. Create Your Member Experience What do you want your membership experience to be like? Not so with a member management system.

How To 52

How To Social Media Discount System 52

Reid All About it

MAY 10, 2019

Read more at the Harvard Business Review. If you have a system selection in your future, or you’re in the midst of one, stop right now and read this post from Dan Hickey at DelCor Technology. He writes about a functional requirement that associations often overlook during association management system (AMS) selection: user experience.

DC 170

DC FAQ Member Experience Project 170

Reid All About it

MAY 3, 2019

If that type of experience isn’t an option for you, WBT Systems shares 13 ways you can get a basic level of knowledge and keep up with the trends in your association’s industry or profession. It’s frustrating to have member and event attendee data spread out across the organization in different databases. 1 CAE credit.

Tucson 262

Tucson Phoenix Products Tools 262

Socious

OCTOBER 10, 2016

But Amazon isn’t the only pervasive brand that’s personalizing the online customer and member experience. Both systems will collect data for you. They record the products that customers write reviews for and what pages they visit. 4 Ways Your Association Can Use Data to Personalize the Member Experience.

How To 100

How To Newsletter Software Membership Management 100