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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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How to boost the member experience by integrating career center software with Nimble AMS

Nimble AMS

Surprisingly, association professionals continue to undervalue offering career resources, even though it proves to be a huge benefit with the power to drive a superior member experience. Here’s how: Seven tips to elevate the member experience by becoming an industry career resource . Use your data. Learn more.

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Membership Hack: Storify Member Experiences

Associations Now

Associations can use the Storify tool to quickly and efficiently gather social posts into online stories that highlight the member experience. The stream collected tweets, YouTube videos, and Instagram pictures into a single thread that created a real-time picture of the conference as it unfolded. How to hack it?

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Association Brain Food: 4.26.24

Reid All About it

She shares comments from a video of ‘90s high school kids hanging out. The video is captioned, “Phones? I feel bad for kids and young adults who never played outside unsupervised, socialized without distraction, entertained themselves or, as one commenter says, been “completely present.” . – This one’s a gut punch.

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How Members’ Website Expectations Have Changed (And How You Can Keep Up)

Higher Logic

It’s normal, which makes it an unconscious expectation for your members. How to Personalize the Online Member Experience. You’re probably not going to greet members with a city-specific weather forecast, but you can use online activity data and transactional information to customize their experiences.

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Three benefits of developing thought leadership content at your association

Nimble AMS

Your staff interacts daily with members, often gaining precious insight into their experiences. Have ongoing conversations with staff about the member experience and how to best represent their voice in thought leadership content to make materials insightful, engaging, and authentic. Get active on social media.

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How to take your association’s online advocacy efforts to next level

Nimble AMS

E quip your advocates with the tools they need to be successful in their social media presence. Provide association-branded social media assets to ensure your advocates are prepared to post on your program’s behalf. Leverage your online community.

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