article thumbnail

What is Customer Experience (CX)? Crash Course

Fonteva

To help your association’s team understand CX, why it matters, and how to get started with it, this article will provide a crash course, reviewing topics such as: What is CX? According to NPOInfo’s charitable giving statistics, 57% of associations report that word-of-mouth is their most successful method for recruiting members.

Course 52
article thumbnail

Association Brain Food: 11.17.23

Reid All About it

Nimble AMS explains how an AMS can help your association recruit, engage, and retain members by helping you better understand members, anticipate their needs, provide a better digital experience, and deliver personalized emails and content. . Delve into the benefits of utilizing AI for course creation. Membership. CAE credit.

Price 261
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Association Brain Food: 1.26.24

Reid All About it

Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. The spring cohort for their Association Facilitator Certificate Course begins on March 11. I’ve used data from Marketing General Inc.’s The 2024 survey is now open. More info/register.

Survey 256
article thumbnail

Three Budget-Friendly Strategies for Staff Professional Development

Associations Now

Recruitment and retention remain top-of-mind concerns for employers in 2023. Jessup also recommends inexpensive webinars, videos, and training courses through LinkedIn Learning and Ted Talks. It can be as simple as purchasing relevant books for a few employees, and then having them share what they learned with coworkers.

article thumbnail

Help Millennials Get Jobs: Offer Online Learning & Career Resources

WBT Systems

Every association wants to recruit millennial members, but the cost of membership may exceed a millennial’s budget. Recruitment strategy: help millennials get jobs. You could also try a webinar series , mini-courses, or an online learn-a-skill challenge. They’ve built content partnerships with recruiters and PR agencies.

article thumbnail

Association Brain Food: 1.19.24

Reid All About it

TopClass LMS explains why you should keep the conversation going and the community gathering after a course, conference or educational program ends. ASAE Component Relations and Volunteer Management Book Club Join the ASAE CRVM Book Club to discuss The Four Agreements by Don Miguel Ruiz. Post-program campaigns. Membership.

Revenue 256
article thumbnail

Association Brain Food Weekly: 9.4.20

Reid All About it

One of my guy’s favorite beach snacks is boiled peanuts topped with slices of pickled jalapeño, passed around to your beach buddies on a frisbee, of course. Looking for job advice from an executive recruiter? Julien Bois, Accounting/Finance Recruiter. Sylvie di Giusto, CSP, C-Suite Advisor, C-Suite Book Club. Host: PCMA.

Montana 322