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Member Experience: Associations’ New Blueprint for Engagement

Smooth The Path

The best-priced product will win your purchase. Associations are more than the sum of their transactions, like member applications, registrations, and renewals. As associations learn to create and curate wonderful member experiences, some will find they might need to warm up their tone.

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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

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Association Brain Food: 10.6.23

Reid All About it

Conference design. Conference/abstract management. Ex Ordo describes how to implement conference and abstract management software for medical, technical, scientific, and academic association events. Another take on the young professional recruitment challenge comes from James Young of Product Community.

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Why your association should understand the differences between AMS and CRM software

Nimble AMS

Your organization can also use an AMS to help set up, manage, and run webinars, conferences, and events. An AMS assists in data management and reporting, optimizing sales and marketing efforts, and streamlining member payments and e-commerce initiatives.

Software 137
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Creating a Better Member Experience

Association Analytics

And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience.

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Why your association should be using an AMS built on a CRM

Nimble AMS

CRM technology helps you to know your members better, build and track interactions with them, and gain useful business intelligence on membership trends – all in a streamlined way. Online member portal/community?. Event management (including meetings and annual conferences)?. Certification management?.

Class 127
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Association Brain Food Weekly: 5.14.21

Reid All About it

This week, WBT Systems shared a swipe file of marketing blurbs for association conferences, courses and credentialing programs —have at it! I’ll be happy to feature it as long as it’s not too product centric. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Event safety.

St. Louis 341