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JUNE 30, 2023

. – Ascend Author Talk: A Conversation with Amith Nagarajan (Washington DC) Let’s get together to talk about AI for Associations specifically through the lens of Amith Nagarajan’s new book, Ascend: Unlocking the Power of AI for Associations? Location: Washington DC. More info/register. CAE credit. More info/register.

Chicago 205

Chicago Newsletter Revenue Education 205

Reid All About it

OCTOBER 5, 2018

Chapter Roundtable in Washington DC. and how to get the right statistics to prevent national and chapter level members from leaving. .); and how to get the right statistics to prevent national and chapter level members from leaving. Location: Washington DC. – Association Palooza VI (Washington DC).

DC 170

DC Washington Tools Certificate 170

Reid All About it

MARCH 10, 2023

How to Personalize and Automate your Member Experience Despite technology that helps associations take some of the labor out of communicating with members, true custom member experiences still tend to require manual effort. Location: Washington DC More info/register. 1 CAE credit. 1 CAE credit. 1 CAE credit.

Committee 195

Committee Education Software Technology 195

Reid All About it

OCTOBER 20, 2017

I’m excited about the ways machine learning can improve the customer (member) experience and, along the way, help organizations achieve their goals and increase revenue. Chapter Roundtable in Washington DC. and how to get the right statistics to prevent national and chapter level members from leaving. .); 1 CAE credit.

DC 150

DC Washington Social Media Tools 150

Reid All About it

DECEMBER 7, 2018

From the member’s perspective, the line between “chapter” and National is blurred. Find out how to tap the opportunity this presents through a process designed to examine the member experience from their viewpoint. Where does your National and chapter experiences begin and end? Washington DC Idea Swap).

Washington 186

Washington DC Library Tips 186

Associations Now

AUGUST 16, 2019

To celebrate its fifth anniversary, the International Public Safety Association offered an intriguing membership trial: It invited prospects to test-drive the member experience for two weeks for $5. Why did it work?

Arizona 92

Arizona DC Washington Cost 92

Reid All About it

MAY 3, 2019

. – Leverage Data to Drive Member Engagement. Learn how to increase meeting attendance, boost revenue and lower marketing costs, maintain relevance with your members, and overall improve the member experience. Partners in Product Development: You and Your Members (ASAE Reston-Loudoun Idea Swap – Reston VA).

Tucson 262

Tucson Phoenix Products Tools 262

Reid All About it

OCTOBER 13, 2017

One of the most fascinating technological developments is the increasing use of artificial intelligence (AI) to deliver a more meaningful and valuable customer and member experience. explains the basics of AI (and its many cousins) and shows how AI can be used to help members develop an association habit. Exciting times!

DC 150

DC Washington Content Tools 150

Reid All About it

JUNE 24, 2016

Innovation today is moving at light speed and to deliver a world class member experience your association needs to be able to leverage a strong platform to take you there. Host: ASAE Greater Washington/National Capital Community. Bringing the Best to the Board Room (Washington, D.C.). Location: Washington, D.C.

LMS 150

LMS Washington Cost Innovation 150

Reid All About it

OCTOBER 6, 2023

Chapter Roundtable (Washington DC) Designed exclusively for professionals from component-based organizations in your area, our roundtables are not lectures but jam sessions where you can share, learn from your peers, and gain valuable feedback on your ongoing projects and goals. Location: Washington DC. More info/register.

Revenue 256

Revenue Certificate Tools Innovation 256

Association Adviser

JUNE 13, 2018

Last month, I attended the ASAE Marketing, Membership, and Communications Conference in Washington, DC. According to Vah Hilst and FitzSimmons, members and prospective members interact with association websites more than any other association program. About The Author.

DC 62

DC Washington Member Experience Content 62

Reid All About it

JUNE 2, 2023

Host: MeetingsNet Speaker: Angie Senter, Adjunct Faculty, Washington State University Wed 6/7 from 10 a.m. Location: Washington DC. The Future of Associations: 4 Ways to Adapt and Thrive How do you grab the attention of your members in a world of decreasing attention span? . – 1 CMP credit. More info/register. to 1:45 p.m.

Technology 195

Technology Chicago Education System 195

SBI

JULY 1, 2019

NACUBO is headquartered in Washington DC, and is well known for its informational resources and professional representations of the needs and interests of higher education. We selected SBI in part because of the team’s extensive and successful experience serving other similar member-based professional organizations.

Seattle 66

Seattle United States DC Washington 66

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MAY 7, 2021

Presenters: Tonya Saunders, Principal, Washington Premier Group. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 ways to Enhance the Modern Member Experience. More info/register. Host: FiscalNote. Patricia Montague, CAE, CEO, School Nutrition Association.

Technology 370

Technology St. Louis Strategy Products 370

Reid All About it

JULY 7, 2023

. – Ascend Author Talk: A Conversation with Amith Nagarajan (Washington DC) Let’s get together to talk about AI for Associations specifically through the lens of Amith Nagarajan’s new book, Ascend: Unlocking the Power of AI for Associations? Location: Washington DC. More info/register. CAE credit. More info/register.

Tools 195

Tools Education Newsletter Chicago 195

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JUNE 7, 2019

Find out how content personalization can drastically improve member outreach through analyzing interactions and thinking beyond just recipients, as well as leveraging the predictive nature of online activities to tailor the whole member experience. Organizer: ASAE Greater Washington / National Capital Community.

Proposal 170

Proposal eBook Maine Tips 170

Reid All About it

NOVEMBER 30, 2018

Hot State Tax Topics for Nonprofits (Washington DC and online). Location: Washington DC and online. From the member’s perspective, the line between “chapter” and National is blurred. Find out how to tap the opportunity this presents through a process designed to examine the member experience from their viewpoint.

Innovation 190

Innovation Technology DC Tips 190

SBI

JANUARY 2, 2019

We took strides toward adopting new technology, honing best practices, and exploring new innovations to improve our clients’ member experiences – and had fun while doing it! To celebrate the beginning of a new year, we’re reflecting on what we accomplished in 2018. What a year 2018 was for SBI! Technology Enhancements.

Seattle 45

Seattle Indianapolis Indiana Illinois 45

Reid All About it

JUNE 16, 2023

Learn how to elevate your productivity levels as a community manager with AI, enhance member experiences and foster deeper engagement, make smarter, data-driven decisions with AI insights, streamline your operations with efficient AI-powered tools, and understand why AI won’t take your job, but someone using AI might. .

Project 195

Project Tools Revenue Metro 195

Association Adviser

JANUARY 18, 2019

Have you recently stopped to think about how your association’s tech solutions can complement one another to maximize your existing resources and provide a better member experience? Update senior staff about each of your tech solutions’ revenue generation and member engagement metrics. Reprinted with permission.

Newsletter 61

Newsletter Directory Learning Management System Social Media 61

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SEPTEMBER 1, 2017

Host: ASAE Greater Washington / National Capital Community. Your Member Experience: Have You Called Your Association Lately? There will be time for questions and the opportunity to see a hands-on podcasting demonstration. 1 CAE credit. Location: Sterling VA. More info/register. Fri 9/8 at 12 p.m.

Content 150

Content Software Project Marketing 150

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MAY 5, 2023

. – Using Member Insights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come. Location: Washington DC. 1 CAE credit. . More info/register. Host: Qiqo Wed 5/10 at 11:30 a.m. More info/register. CAE credits.

Chicago 205

Chicago Education Certificate Revenue 205

Reid All About it

NOVEMBER 4, 2016

Hear about digital marketing technologies and platforms your association can use to attract, engage and educate members online. Learn how to achieve digital maturity to improve organizational value and enhance member experience and satisfaction. – Best Practices for Working in Korea (Washington DC). 1 CMP credit.

Las Vegas 150

Las Vegas Leadership Washington Education 150

Nimble AMS

APRIL 10, 2023

You’ll feel empowered to engage your members in exciting new ways and streamline organizational processes, saving your staff tons of time. Experience innovative technology. See for yourself how Nimble AMS works for your association, driving your mission and goals and enhancing the staff and member experience.

DC 120

DC Washington Team Innovation 120

Reid All About it

JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Newsletter Price Technology 195

Reid All About it

JULY 15, 2016

Innovation today is moving at light speed and to deliver a world class member experience your association needs to be able to leverage a strong platform to take you there. 625 North Washington St, Suite 450, Alexandria, VA, US. Organizer: Greater Washington / National Capital Community. Mon 7/18 at 12:30 p.m.

North Carolina 150

North Carolina Austin Innovation Washington 150

Reid All About it

JUNE 9, 2023

1 CAE credit. More info/register. Host: Sidecar Speakers: Allison Kral, Senior Consultant, Ready North Tony Paille, Former Chief Marketing Officer, AIIM Thu 6/15 at 12 p.m. – The Community Check-In A weekly community chat on Slack for black professionals working in the events industry. More info/register.

Revenue 205

Revenue Content Chicago Leadership 205

Reid All About it

JULY 19, 2019

The direct connection between engagement and retention means that a customized member experience, with digital, personal touchpoints is no longer a nice-to-have: it’s a must. Volunteers & Industry Partners Behaving Badly: Strategies for Managing Relationships (Washington DC Idea Swap). Location: Washington DC.

Arlington 34

Arlington DC Washington LMS 34

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DECEMBER 1, 2023

Membership Mondays Winter Celebration (Washington DC) Enjoy beer, wine, soft drinks, and a light nosh to celebrate a great 2023. More info/register. Host: Highland Speakers: Jon Berbaum and David Whited, Principals at Highland Thu 12/7 at 12 p.m. – More info/register. More info/register. Host: ASAE Tue 12/12 from 10:25 a.m. to 4:30 p.m. –

Arlington 266

Arlington Technology Strategy Los Angeles 266

Reid All About it

NOVEMBER 8, 2019

Presenter: Mike Madden, head of commercial demand generation for Adobe Experience Cloud. Chapters and Affiliates: For the “Swing” in Your Member Experience. What if we envisioned chapters to be a concrete way to experience the association? Location: online and Washington DC. Host: eMarketer. Tue 11/12 at 3 p.m.

Social Media 39

Social Media Revenue Washington DC 39

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NOVEMBER 15, 2019

Translating Customer Experience into Member Experience. Find out how an association turns CX into MX—Customer Experience into Member Experience, and what interactions with the association and on the website are important. Location: Washington DC. Location: Washington DC. More info/register.

Washington 34

Washington DC Revenue Content 34

GrowthZone

NOVEMBER 8, 2022

” Erik Bush Executive Director Washington County Chamber of Commerce GrowthZone and ChamberMaster user. It allows us to have detailed information at our fingertips about member businesses. .” It makes life easier for our team and it provides an exceptional member experience every time!”

Process 78

Process Directory Software Revenue 78

Reid All About it

JANUARY 15, 2021

Presenters: Michelle Mason (moderator), FASAE, CAE, president and CEO, Association Forum, Founding Member, ASAE Innovation Grants Program. Kate Dockins, CAE, IOM, senior vice president/member experiences, executive director, foundation, Institute of Food Technologists. Host: ASAE Greater Washington / National Capital Community.

Innovation 359

Innovation Las Vegas Communications Education 359

Reid All About it

MARCH 3, 2023

They explain how these AMS functions affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. Location: online and Washington DC. Quick hits Real accountability at work requires better metrics across the organization. More info/register. 1 CAE credit. 1 CAE credit. 1 CAE credit.

Revenue 39

Revenue Tools Education Member Experience 39

Reid All About it

JANUARY 20, 2017

Fuel Exceptional New Member Experiences: 3 New Strategies for Onboarding, Engagement and Retention. After conducting in-depth interviews with more than 300 members, Amanda Kaiser learned that the membership process is not a year-long cycle. Host: Washington DC Chapter of the Knowledge Management Association.

LMS 150

LMS Arlington Content Review 150

Reid All About it

JANUARY 20, 2017

Fuel Exceptional New Member Experiences: 3 New Strategies for Onboarding, Engagement and Retention. After conducting in-depth interviews with more than 300 members, Amanda Kaiser learned that the membership process is not a year-long cycle. Host: Washington DC Chapter of the Knowledge Management Association.

LMS 150

LMS Software Arlington Cost 150

Reid All About it

JULY 5, 2019

– Chapter Workshop: Leverage Chapters to Engage & Grow Membership (Washington DC). Learn how to leverage chapters as a channel to reach new audiences, tap into (and boost) chapters’ unique ability to provide community and optimize the member experience, and leverage chapter experiences to drive community influencers.

North Carolina 34

North Carolina Chicago Washington Handbook 34