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Member Retention in 2019: Why They Leave & 3 Ways to Keep Them

Higher Logic

In 2019, how do you plan to get your members to stick around? The two biggest reasons they mentioned, after “lack of engagement ” (37%) were: Members c ould not justify membership costs with any significant ROI ( 28% ). Position Your Association for Success in 2019: Help Your Members Help You.

Marketing 289
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Skyrocketing Costs Squeeze Event Budgets

Velvet Chainsaw

Travel costs are rising due to strong demand (led by the leisure sector). According to a recent survey by The Exhibitor Advocate, exhibitors are seeing increased labor rates and material handling and shipping costs between 20-30% since 2017. As the cost of jet fuel and gasoline increases those costs are borne by the meeting organizer.

Cost 59
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2019 State of Community Management: What Now? 5 Stats with Action Items for Executive Stakeholders + Community Leaders

Higher Logic

The data published in The Community Roundtable’s 10th Annual State of Community Management report was collected from 325 community programs between January and March 2019. The 2019 State of Community Management report reveals that communities are transforming organizations in fascinating (and profitable) ways.

Report 166
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Daily Buzz: Meeting Planners’ Toughest Tasks in 2019

Associations Now

In 2019, finances, tech, and younger attendees are among the biggest ones. What’s on planners’ minds in 2019? Budgets, technology, a new generation of attendees—and all the challenges that come with them, according to Teneo Hospitality Group’s 2019 survey of planners and hoteliers. The downside: this also increases costs.”.

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39 Online Community Stats You Should Know in 2019

Higher Logic

Lower support costs (52%). Lower support costs (52%). In contrast, almost 50% of community members are actively engaged. External communities impact complex organizational objectives: Customer retention (61%). Innovation (32%). The top 5 functional processes enabled by community are: Customer support (63%). Knowledge management (53%).

Strategy 195
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Top Tips and Tricks From 2019 Membership Hacks

Associations Now

” That’s because 2019 came and went in an instant, and the simple truth is that we all are time-strapped people, which is why I love writing the weekly Membership Hack column. The post Top Tips and Tricks From 2019 Membership Hacks appeared first on Associations Now. Other incentives can help you recruit new members.

Tips 83
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A Last Look at Leadership in 2019

Associations Now

Much of what I wrote about in 2019 for this blog revolved around the challenges and opportunities created by these upsides. One of my favorite association stories of 2019 was the American Astronomical Society stepping up in a hurry to purchase Sky & Telescope magazine , a foundering publication that found new life through AAS.