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Boosting Membership Retention from the Start: Your Members’ First 3 Months

Spark Consulting

Send a welcome email with login credentials to the members-only portal. You want your new members to login ASAP, so make it easy for them by giving them all the info (links included!) Not only will this promote your new members, but it will give them content to share on their own social media channels as well.

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Building Buy-In for an Online Community at Your Association

Higher Logic

Here are five examples of priorities you might find in your association’s strategic plan, along with key points for how community helps. Looking to personalize and target your email communications strategy to different member segments? Example: “X platform is cheap/free. Objection 2: Social Media.

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3 Ways This Customer Community is Humanizing the Customer Experience

Higher Logic

For example, remember the video of the West Jet airline steward that went viral? Our customers often come to us with complaints or questions over social media, email, or phone, and we try our best to make a human connection through those channels. There's a lot to unpack about customer experience from Genesys’s example.

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What’s the Difference Between Quantitative and Qualitative Community Data? (And When to Use Them)

Higher Logic

A few examples include visits, logins, and the number of discussion posts published in a certain time period. Customer retention, revenue, and event registrations from the community are all examples of business impact metrics. For instance, community logins might spike every year in June.

Revenue 156
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Maximizing AI Potential: Crafting Effective ChatGPT Prompts for Association Work

AssociationChat

For example, try asking ChatGPT to “remove pre-text and context” and “only return” certain results. Here is an example of how to teach it your voice using a prompt. Templates are your friend: Give ChatGPT an example of your desired outcome, and watch what happens! Be specific in the output you want.

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Tips for Preserving Your eLearning Programs

Blue Sky eLearn

A list of software and tools used for marketing (included their websites and login information if your education department is expected to use them!). Sample eNewletters, email and social media campaigns, print collateral, member surveys, and anything else you have! Examples could include: Speaker Agreements.

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6 Digital Tactics to Keep Association Members Engaged

Blue Sky eLearn

Social Media. Are you ready to take a closer look at these strategies? Choose a CMS that allows members to access what they need, such as the login to their member portal. Social Media. Stay connected to your members by directing them to your social media accounts. Personalization.