Smooth The Path

NOVEMBER 8, 2018

If you ask new members, most can trace their knowledge of the association back to who first recommended you to them. Our members want the certification and the designation. Projects managers get their PMI. Engaged members become association referrers. Related: Many associations are too passive with new members.

Member Engagement 79

Member Engagement Certificate Project Member Experience 79

Reid All About it

JANUARY 26, 2024

Elevating New Member Engagement How well are your new members joining and engaging in your community? Learn about the neuroscience behind impactful first impressions, ways to welcome new members and foster a sense of safety and belonging, and designing a culture that elevates new member engagement in your community.

Survey 256

Survey Project Strategy Education 256

Aptify

APRIL 15, 2024

Comprehensive Features: From membership management to events, finances, e-commerce, engagement scoring capabilities and more, Aptify’s 21 features out-of-the-box streamline your operations. Member Engagement: Enhance the member experience with personalized communication tools, self-service portals, and mobile access.

Software 82

Software Membership Management Class Team 82

Reid All About it

NOVEMBER 10, 2023

The weekly list of free educational events and resources for the association community… Got a writing project ? I usually work with association industry partners on blog posts, case studies, and other content marketing pieces , but am open to learning about other interesting projects outside that scope. Member app. 1 CAE credit.

Certificate 281

Certificate Price Tools Technology 281

Reid All About it

SEPTEMBER 1, 2023

At Naylor’s Association Adviser, Cathi Hight raises good points about member engagement and explains how to use surveys and focus groups to understand what member segments value. Project management. But these meetings often occur only after things go wrong or big projects end, says Ethan Mollick. 1 CAE credit.

Revenue 227

Revenue Survey Education Strategy 227

Reid All About it

APRIL 12, 2024

.* – Leadership Excellence: Prioritization and Inspiring Change Navigating complex projects and organizational change can be daunting for any leader, but women often face unique challenges in gaining buy-in and driving results. More info/register. More info/register. 1 CAE credit. More info/register. Thu 4/25 from 9 a.m.

Revenue 256

Revenue Strategy Price Newsletter 256

Aptify

SEPTEMBER 27, 2023

With NetForum’s new off-the-shelf offerings, mid-market organizations can get all the standard features needed to save staff time, maximize revenue , and enhance the member experience. As soon as we kicked off the implementation the team was amazing,” said Christina Bova, CAEP Director of Member Engagement and Advocacy.

Software 72

Software Revenue Member Experience Marketing 72

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Member engagement is everyone’s job.

Team 319

Team Report Course Proposal 319

Elevating Engagement

MAY 12, 2023

In research project after research project, I began to notice that when asked what the value of the association is, members didn’t recall their benefits. Most members, even the most engaged ones, would only list one or two benefits at the most, unprompted. We define engagement differently, too.

Member Engagement 82

Member Engagement Project Innovation Strategy 82

Nimble AMS

MARCH 6, 2023

Laurin is a leader in event promotion and member engagement strategy at her organization. Tami Brehm Executive Director at the Association of Rheumatology Professionals (ACR) & Vice President of Member Services Tami Brehm has been a leader at ACR for 5 years.

Innovation 145

Innovation District of Columbia Baltimore Illinois 145

Nimble AMS

AUGUST 4, 2021

As you plan various member programs, make changes to your website, or generally do anything that directly impacts your members, make plans to get your members involved. Select a few members that may be most interested in the project at hand and ask them for feedback. Ask members about their experience so far.

Technology 78

Technology Survey Member Experience Software 78

Reid All About it

MAY 7, 2021

Genevieve Borello, CAE, Senior Manager, Member Engagement, ACTFL. Planning your Website Project; AMS Integration, Messaging, UI Design, and CTAs. Planning a website project for your association can be an arduous task. Ultimate Member Engagement: The Power of Data-Driven Decision Making. More info/register.

Technology 370

Technology St. Louis Strategy Products 370

EventMobi: Association Events

SEPTEMBER 21, 2023

Within the first couple weeks of member sign-up, it can be beneficial to: Send a welcome email Provide a thorough intro package Host a welcome event Connect members with mentors Something as simple as sending out a welcome message can increase member engagement with your email content by 33% ! Review your event budget.

Strategy 130

Strategy Software Social Media Discount 130

Nimble AMS

JULY 13, 2022

Members also care about the state of your technology, and if it negatively impacts their member experience they might lapse. Because members use innovative online platforms like Instagram, Twitter, TikTok, and LinkedIn every day, they expect a similar technological experience from their association.

Proposal 129

Proposal How To Software Technology 129

GrowthZone

DECEMBER 28, 2021

Chapter Management that allows parent-level organizations to scale their operations to optimize the member experience. Manage chapter structure, connect membership applications with a chapter, and execute member communication at the chapter level. When these processes are executed, members are engaged.

Software 78

Software Association Management Directory LMS 78

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. . – Fri 1/28 at 1 p.m. More info/register.

Newsletter 195

Newsletter Survey Team Software 195

MemberClicks

APRIL 24, 2024

Transparency and Communications One of the most undervalued aspects of association management is the importance of consistent communication to keep members engaged and involved. Know who your target market is and the qualities of your ideal member. Text and emails are common ways to initiate member engagement.

Association Management 52

Association Management Tips Software Social Media 52

Reid All About it

JUNE 16, 2023

PCMA is partnering with Gevme on the AI-based Project Spark for the events industry , which is free now, but I can see revenue potential. Whenever you end a project or a client engagement, you probably do a retrospective analysis. We develop expertise from researching, thinking and writing. Don’t give that up!

Project 195

Project Tools Revenue Metro 195

Higher Logic

JANUARY 30, 2018

Your staff is short on time and, with so few employees, you may not have the expertise to take on all the projects you want. It also needs a long-term strategy, beta testing, content, and consistent attention to ensure members receive value. If you have one or more large projects, go to an agency that specializes in video content.

Event Planning 218

Event Planning Video Project Content 218

Membersuite

MAY 25, 2021

Your AMS isn’t integrated with other systems so staff and leaders can’t access the data and reports they need to understand member/customers and make decisions. You can’t use the AMS to track member engagement—volunteering, events, certification/education and purchases. How would this fit? 3: Prioritize Your Talking Points.

Software 170

Software Leadership Project System 170

Reid All About it

DECEMBER 1, 2023

When members better understand your association’s legislative and regulatory priorities and their role in achieving those goals, they can more confidently make an effective case with policymakers. Project success stories. Member recruitment. To attract young members , you must recruit in ways that make sense to them. .

Arlington 266

Arlington Technology Strategy Los Angeles 266

Reid All About it

JUNE 9, 2023

Mike has a unique perspective as an attorney, a certified scrum product owner, and Manager of Community Platforms for the Project Management Institute, the world’s leading project management organization with over 500,000 global members and over 300 local chapters internationally. More info/register. No Soliciting!

Revenue 205

Revenue Content Chicago Leadership 205

Rejuvenesce

MAY 17, 2023

Round-the-Clock Support AI chatbots can provide quick and accurate responses to common member inquiries, such as benefits, event information, and resource access. This can improve the member experience, making them feel valued and supported. Sign up for the platform you’ve chosen and create a new chatbot project.

Technology 52

Technology Sample Analysis Project 52

Reid All About it

OCTOBER 6, 2023

. – Chapter Roundtable (Reston VA) Designed exclusively for professionals from component-based organizations in your area, our roundtables are not lectures but jam sessions where you can share, learn from your peers, and gain valuable feedback on your ongoing projects and goals. More info/register. More info/register.

Revenue 256

Revenue Certificate Tools Innovation 256

Reid All About it

JULY 2, 2021

Wes Trochlil suggests how to tackle a big data cleanup project —one bite at a time. Content is key to marketing and sales success across the entire member lifecycle from prospect to paying member to actively engaged volunteer and leader. Genevieve Borello, CAE, Senior Manager, Member Engagement, ACTFL.

Technology 370

Technology Strategy System Education 370

Reid All About it

MARCH 5, 2021

This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. Hear about the strategies and tools modern associations are using to supercharge member engagement. More info/register. More info/register.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Associations Now

JANUARY 15, 2019

The member experience ebbs and flows with activity throughout the year, which is why a content calendar can help you plan for member engagements in 2019. And it seems to me that this is a strategy that membership teams can adapt to shape future member engagements.

Content 108

Content Social Media Member Engagement Team 108

SBI

AUGUST 27, 2020

Now we could always use more (of all of those) but if you feel like your lack of resources is starting to have a negative impact on your association, particularly on your members’ experience with your association, then it definitely may be time to seek out the help of an AMC. You lack expertise in a particular area.

Association Management 105

Association Management Member Engagement Event Planning Resources 105

Reid All About it

MAY 14, 2021

Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better member engagement and retention. Amanda Kaiser, member engagement specialist, Kaiser Insights. 5 Ways to Enhance the Modern Member Experience. More info/register.

St. Louis 341

St. Louis Technology Strategy Conference 341

Reid All About it

JUNE 2, 2023

Starkweather Association Services’ shares best practices for change readiness that will help you understand and minimize the complications people bring to technology or any other change project. I’m telling you, change management chops will make a tremendous difference for projects and your career. 1 CAE credit. More info/register.

Technology 195

Technology Chicago Education System 195

Elevating Engagement

APRIL 28, 2023

For others, it’s tricky finding another person who is working on a similar project, at the same career stage, or dealing with the same challenges. Some associations connect members through curated one-to-one introductions. I find that I nearly always cheer myself up, and I’m off and running again.

Member Engagement 90

Member Engagement Recruiting Recruitment Project 90

Reid All About it

AUGUST 19, 2016

With innovation moving today at light speed, you need to leverage a strong platform if you want to deliver a world-class member experience. Increase Engagement and Drive Revenue with Marketing Automation. Shake It Off: Member Engagement Taylor Swift Style. Planning and IT Project Management for Nonprofits.

Price 150

Price Social Media Email Marketing Innovation 150

Smooth The Path

JUNE 13, 2019

SIGs: Allow members to shortcut the process of networking and get connected with the group who cares about the same issues. Connect members who are working on what they are working on, and who may be one step ahead of them in their project; this generates solutions and camaraderie among members.

Member Engagement 90

Member Engagement Project Industry Content 90

Associations Now

FEBRUARY 25, 2020

But what really excited me about this job, and maybe the thing I’ll miss the most, are the stories of associations making changes in big and small ways to improve the member experience. If you’ve read ASAE’s ForesightWorks research , you might label this member engagement strategy as an attempt to foster “ more human humans.”.

United States 93

United States Member Engagement Member Experience Innovation 93

Smooth The Path

DECEMBER 6, 2018

Was it working on a project at work? We share the experience. Improve the member experience with curated networking. How did you meet your good friends? Was volunteering at your child’s school? Was it playing together on a team in school? Many great relationships get their start through shared work.

Member Experience 68

Member Experience Project Team Member Engagement 68

Smooth The Path

JULY 31, 2017

While conducting member research new members and long-time members share why they engage with their association (and why they don’t). Because they said yes to a volunteer role and now they feel more responsibility to get engaged. Related: How new members are prompted to engage.

Member Engagement 68

Member Engagement Member Research Project Organization 68

Higher Logic

AUGUST 14, 2018

There was no clear way to track retention, understand satisfaction, or analyze member engagement. Connecting the Higher Logic community platform, branded as “Collaborate,” is the latest addition to this long-term project. Improving the [Specific] Member Experience. asked Reggie.

Case Study 120

Case Study Analysis System Revenue 120