Higher Logic

JANUARY 30, 2019

Read about how AARC automated their online community for better member engagement. First step: evaluate the triggers members said contributed to their initial decision to join and analyze feedback data from previous lapsed members to understand potential reasons for not renewing. Members lapsed in the last 7-24 months.

Case Study 149

Case Study eBook Member Engagement Class 149

Higher Logic

AUGUST 14, 2018

There was no clear way to track retention, understand satisfaction, or analyze member engagement. ASAE partnered with Association Analytics to integrate all data into a consolidated architecture for analysis. Additional data includes community membership and discussion content for text analysis.

Case Study 120

Case Study Analysis System Revenue 120

Nimble AMS

APRIL 3, 2022

From helping you create and manage a modern membership experience to supporting order processing, event management, and data analysis, Nimble AMS helps your entire organization. . online member community.?Nimble need to drive continuous member engagement, improve member loyalty, and ultimately grow revenue.? .

Software 130

Software Certificate Technology System 130

Reid All About it

JANUARY 26, 2024

Elevating New Member Engagement How well are your new members joining and engaging in your community? Learn about the neuroscience behind impactful first impressions, ways to welcome new members and foster a sense of safety and belonging, and designing a culture that elevates new member engagement in your community.

Survey 256

Survey Project Strategy Education 256

Reid All About it

MAY 7, 2021

Genevieve Borello, CAE, Senior Manager, Member Engagement, ACTFL. Let’s discuss design features that can really assist in providing an intuitive experience for your members. Ultimate Member Engagement: The Power of Data-Driven Decision Making. Host: Association Women Technology Champions.

Technology 370

Technology St. Louis Strategy Products 370

Reid All About it

SEPTEMBER 1, 2023

Nimble AMS explains how an AMS can help your association recruit, engage, and retain members by helping you better understand members, anticipate their needs, provide a better digital experience, and deliver personalized emails and content. Engagement means different things for different members.

Revenue 227

Revenue Survey Education Strategy 227

MemberClicks

NOVEMBER 9, 2023

Through professional development and training, your workshops provide value to your members, while also boosting your member engagement and retention. So how do you ensure your workshops are consistently satisfying member needs? Get information about how members perceive your events and your organization.

Survey 52

Survey Examples Software Analysis 52

Rejuvenesce

MAY 17, 2023

Round-the-Clock Support AI chatbots can provide quick and accurate responses to common member inquiries, such as benefits, event information, and resource access. This can improve the member experience, making them feel valued and supported.

Technology 52

Technology Sample Analysis Project 52

Higher Logic

AUGUST 28, 2018

The wheel is moving toward a better member experience. Result 1: Your content becomes more relevant to your members. Your members like receiving emails from you when the emails are about something they’re interested in. You can improve your member experience by expanding the scope of your AMS integrations.

Software 159

Software Illinois Revenue Member Experience 159

Reid All About it

JUNE 16, 2023

Whenever you end a project or a client engagement, you probably do a retrospective analysis. The Power of Tiers: Maximizing Growth and Member Engagement Hear from chamber executives who have successfully implemented a tiered membership model. Renew: Is Your Member Renewal Journey Magical or Miserable? 1 CAE credit.

Project 195

Project Tools Revenue Metro 195

Membersuite

MAY 25, 2021

Your AMS isn’t integrated with other systems so staff and leaders can’t access the data and reports they need to understand member/customers and make decisions. You can’t use the AMS to track member engagement—volunteering, events, certification/education and purchases. 4: Research Potential Solutions. 5: Gather Success Stories.

Software 170

Software Leadership Project System 170

Nimble AMS

NOVEMBER 12, 2019

How you can use the Community Brands Member Engagement and Loyalty Study to revive member value. Now is the perfect time to revisit the value you provide your members. Now’s the perfect time to rejuvenate the activities that drive recruitment, engagement, and retention. Focus on member engagement.

Analysis 60

Analysis Member Engagement Review Recruiting 60

Reid All About it

DECEMBER 1, 2023

This month’s topics are: member engagement, and holiday cocktails and mocktails. Learn how to conduct a cost analysis to quantify the financial implications of dirty data. More info/register. Host: Highland Speakers: Jon Berbaum and David Whited, Principals at Highland Thu 12/7 at 12 p.m. – More info/register.

Arlington 266

Arlington Technology Strategy Los Angeles 266

Association Success

MARCH 12, 2019

Ultimately, and getting to the core primary purpose of our new structure, we will align around doing one thing exceptionally well, and that is delivering much-improved member experiences and engagement – especially digitally. This translates to the core primary outcome for all of us on staff: member and customer retention.

Certificate 109

Certificate Discount Team Content 109

Higher Logic

JUNE 13, 2019

The analysis that goes along with these stats is worth a read and will help you wrap your mind around how organizations can use community to center themselves around their members or customers. The top three business outcomes connected to external community values are: Customer retention (61%). Lower support costs (52%).

Strategy 195

Strategy Report Team Cost 195

Reid All About it

MARCH 26, 2021

Ultimate Member Engagement: The Power of Data-Driven Decision Making. Learn how to analyze and visualize your existing data, mine the right data to improve your member’s experience, execute winning member-facing strategies, and determine a successful ROI on your collection and analysis of member data.

Innovation 259

Innovation San Diego LMS Strategy 259

Reid All About it

MARCH 5, 2021

This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. Hear about the strategies and tools modern associations are using to supercharge member engagement. More info/register. More info/register.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Reid All About it

MAY 17, 2019

Be an AI Superhero: Predict and Optimize the Member Experience. Using your artificial intelligence (AI) superpower, your association can now move faster than a speeding bullet to delight your members. Ultimate Member Engagement: The Power of Data-Driven Decision Making. Wed 5/22 at 12 p.m. – Wed 5/22 at 1 p.m.

DC 170

DC Washington Social Media Revenue 170

Reid All About it

JULY 9, 2021

Member engagement. Anne McCarthy at Sidecar recaps a panel discussion at SURGE Forward about the new approaches to member engagement taken by associations during the pandemic. Member Engagement in 2021: How Associations are Navigating Engagement in the Post-Pandemic Environment. Makes more sense now.

Rhode Island 195

Rhode Island Technology Strategy Member Engagement 195

Nimble AMS

FEBRUARY 3, 2022

Creating a member community is a valuable part of an organization and can significantly improve member engagement and attract more professionals to you. Plus, you can collect data on how they’re using your member community.

Tools 141

Tools Software System Library 141

MemberClicks

AUGUST 1, 2023

Break-even analysis and business ratios – Outlines your fixed costs relative to your profit to give insight into your revenue and potential costs against your growth and profits. With an effective website, you can increase membership (including attracting new members), improve member retention and boost member engagement.

Recruiting 52

Recruiting Recruitment Cost Discount 52

MemberClicks

OCTOBER 11, 2023

Hire for roles such as: Marketing and Communications Manager Development Director Events Manager Member Experience Leader 17. Ideally, look for an all-in-one nonprofit membership software like Memberclicks that can help you achieve your goals while building relationships with members for long-term success.

Illinois 52

Illinois How To Chicago Software 52

Association Adviser

JULY 27, 2016

Taken a step further, organized member data can show you the relationship between members with a high membership value and the types of activities or engagement they are pursuing on a regular basis. This type of analysis can help you ascertain why they retain their membership. Quality of member data matters.

Communications 60

Communications Content Member Engagement System 60

Reid All About it

OCTOBER 20, 2017

I’m excited about the ways machine learning can improve the customer (member) experience and, along the way, help organizations achieve their goals and increase revenue. Tue 10/24 at 8:30 a.m.* – Keeping Members Engaged (Association Coffee Talk – Alexandria VA). Enough negativity! Lunch provided. 1 CAE credit.

DC 150

DC Washington Social Media Tools 150

Reid All About it

FEBRUARY 25, 2022

– Business Analysis Skills for Data Analytics (Data Analytics Network). Learn about the value of business analysis practices, communication techniques for interpreting and reporting results, and the business analysis professional role in influencing culture. Tue 3/1 at 12 p.m. 1 CAE credit. More info/register.

Revenue 40

Revenue Analysis Strategy Technology 40

Reid All About it

FEBRUARY 11, 2022

Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the Member Experience? Host: Fridays@4.

Content 39

Content Strategy Technology Analysis 39

Reid All About it

FEBRUARY 10, 2023

The weekly list of free educational events and resources for the association community… Member engagement. Many of us are eagerly awaiting the release of Amanda Kaiser’s book, Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community , on February 14. More info/register. 1 CAE credit.

Blended Learning 39

Blended Learning LMS Ohio Technology 39

Reid All About it

JANUARY 13, 2023

They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. Membership, Marketing & Engagement. Often, a key factor in the success or struggle of an association is the ability to leverage data for decisions, analysis, and forecasting.

Revenue 39

Revenue Education Strategy Leadership 39

Reid All About it

SEPTEMBER 2, 2022

. – Member Scoring: The Compass to Your Association’s Member Engagement. The 2022 Association Trends Study by Community Brands shows that the top two priorities for associations are: developing or improving member engagement opportunities and providing a seamless member experience. 1 CAE credit.

Project 47

Project Tips Technology Marketing 47

MemberClicks

MARCH 18, 2024

The simple answer for associations is to create an automated membership renewal program that improves staff efficiency and enables leaders to focus resources on attracting new members. An association with a steady and expanding membership base will experience greater member engagement, satisfaction and loyalty.

Analysis 52

Analysis Software Member Engagement System 52

Higher Logic

JUNE 29, 2017

Letting your community manager burn out means running the risk of losing your community’s single most vital participant, which could lower member engagement. As engagement grows, management will likely want to see more detailed or result-oriented community reports. You Need More In-Depth Reports.

Team 196

Team Member Engagement Analysis Revenue 196

MemberClicks

MAY 13, 2022

With this high-powered solution, association leaders can leverage the following features: Membership database: This allows leaders to conveniently track and update member information to build meaningful relationships based on the data you collect over the years. Enhance member experience with forums, groups, and multimedia elements.

Software 52

Software Association Management Price System 52

Reid All About it

JUNE 17, 2022

2022 Association Trends Study Big Reveal: The Future-Focused Member Experience. Hear a deep dive into the comprehensive findings of the 2022 Association Trends Study, including insights into why the powerful connection between innovative technology and member loyalty remains critical to modern associations. Host: Web Scribble.

DC 39

DC Revenue Washington Leadership 39

Reid All About it

MAY 13, 2022

They explain how these factors affect the member experience, how the AMS market is changing and what to look for in an AMS. Ultimate Member Engagement: The Power of Data-Driven Decision Making. – Reserve Funds (Associations & Nonprofits): 3 Major Considerations for Management and Board Members in 2022.

Arlington 43

Arlington Technology Project Revenue 43

Reid All About it

OCTOBER 7, 2022

How To Craft User Journeys To Keep Your Members Engaged. Learn how to audit the user journeys of your members to help increase engagement and retention. Hear about the opportunities, risks, and trends in global digital policy, and an in-depth analysis of the present and future of digital policy issues. Host: Grype.

Blended Learning 41

Blended Learning Education Video Conference 41

Reid All About it

JANUARY 13, 2017

Take away tips to enhance your member engagement. Presenter: Arianna Rehak, community engagement coordinator, Grit Marketing. Innovation today is moving at light speed and to deliver a world-class member experience your association needs to be able to leverage a strong platform to take you there. Fri 1/20 at 1 p.m.

San Antonio 150

San Antonio elearning predictions Handbook Denver 150

Reid All About it

JANUARY 13, 2017

Take away tips to enhance your member engagement. Presenter: Arianna Rehak, community engagement coordinator, Grit Marketing. Innovation today is moving at light speed and to deliver a world-class member experience your association needs to be able to leverage a strong platform to take you there. Fri 1/20 at 1 p.m.

San Antonio 150

San Antonio elearning predictions Handbook Denver 150