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Creating Memorable Events with the Customer Journey Canvas: A Facilitator’s Guide

Velvet Chainsaw

Diane is a keynote speaker on curiosity and innovation and a New York Times Bestselling author. During my PCMA/MPI session, the key scenes we chose were: anticipation of the event, arrival, content, departure, and post event communication. If you’d like some inspiration, feel free to refer to that list of 100 ideas!

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The Four Writing Tics You Must Leave Behind in 2016

Higher Logic

Smart communicators find a way to say what they mean in simple language, even if it’s technically sophisticated. Here’s an example of pusillanimous passives in an apology that the New York Times made after publishing an inaccurate story about the Hillary Clinton investigation. Does that make you want to buy? It’s simple to fix.

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What a Recruiter Looks for in CEO Candidates

Associations Now

A grasp of the numbers helps, but an increasingly complex world demands better communication skills too. I’ve heard all of them, and search committees see through them in a New York second,” she says.) The reference may not have delivered the glowing praise you’d expected. Share your experiences in the comments.

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Association Brain Food Weekly: 11.13.20

Reid All About it

AIANYS, CAE, executive vice president, American Institute of Architects, New York State. Although this will not be a content driven session, there may be references to the subject domains covered on the CAE exam. Host: New York Society of Association Executives. 1 CAE credit. More info/register. Host: ASAE.

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Public Relations Group Embraces Its Nickname

Associations Now

The Council of Public Relations Firms announced its plans this week to more fully and formally embrace the common shorthand for its name—the PR Council—with a new logo to match. “They refer to us as either ‘the Council’ or ‘the PR Council.’ The Term PR Still Matters.

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Co-Creation: The Value is in the Process

Association Success

But whereas design thinking includes a range of methods that focus on observed behavior, co-creation almost always refers to well-designed, facilitated workshops in which you work alongside your audience to generate ideas, explore and prototype, or converge on priorities. If this sounds similar to design thinking, you’re on the right track.

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How to set up a life coaching business

Disciple Media

The mission statement will be a reference point for you during those times when you feel like you’ve lost your way (it happens), and for your clients to refer to when deciding whether to sign up for your life coaching services. Are you targeting New York, London or Tokyo?) How much experience do I have?

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