Creating Memorable Events with the Customer Journey Canvas: A Facilitator’s Guide
Velvet Chainsaw
OCTOBER 2, 2023
Diane is a keynote speaker on curiosity and innovation and a New York Times Bestselling author. During my PCMA/MPI session, the key scenes we chose were: anticipation of the event, arrival, content, departure, and post event communication. If you’d like some inspiration, feel free to refer to that list of 100 ideas!
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