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Top technology trends to help your association personalize the member experience

Nimble AMS

Today, associations are even more focused on increasing value and providing great experiences to attract and retain members. According to Community Brands research, enhancing the member experience is the top area of focus, and providing personalized experience remains the biggest area associations plan to invest in.

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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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Marketing Automation: Creepy? Or Just Good Customer Service?

Higher Logic

Turns out, it’s not Big Brother spying on you – it’s just marketing automation at work. An abandoned cart campaign is a perfect example of how marketing automation can be used to create a great user experience. When revealed, it’s actually quite a useful way to give members a more personalized, tailored, helpful experience.

Marketing 184
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Association Brain Food: 4.26.24

Reid All About it

The outlook for associations, as described in Marketing General Inc.’s Members want to interact with people with shared interests and would engage more frequently if offered options tailored to their interests. Content marketing. Hear about the key criteria for creating content that retains members. Association trends.

Content 222
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Engagement Analytics 101: Setting Your Association Up for Success

Association Analytics

Every score has a treasure trove of insights you can work with to improve your membersexperience. That depends on your association’s members! First, you’ll want to consider is what the journey looks like, from new member to lifetime member. Do you want to see members lengthen their membership journey with you?

Review 169
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Natural Symbiosis: Review Culture and Our Associations

Association Success

.” * According to recent research from Wake Forest University, B2B decision making is increasingly being informed by customer reviews. In other words, your members prefer to seek out reviews from within your association, rather than venturing into the less secure and more malleable space of social media.

Review 60
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Association Brain Food: 4.19.24

Reid All About it

Discuss synergies between social media teams, digital marketing teams and org-wide employees in scaling the social media efforts of a brand. Host: American Marketing Association Speaker: Sandy de Arango, Lead Solution Specialist, Sprinklr Tue 4/23 at 12 p.m. More info/register (ASAE members only). More info/register.