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7 essentials for your association’s online community strategy

Nimble AMS

Read on for what to include in your association’s online community strategy. Building a thriving online community starts with a well-considered strategy. Number of online community logins. Regularly review metrics to find opportunities for improvement?? . Content strategy ?. Goals and success metrics.

Strategy 133
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Top Ten Data Challenges (And Solutions) for Associations

Association Analytics

You can learn more about taxonomy in this blog post or watch this on-demand webinar that discusses the topic as part of an overall content strategy. Provide training opportunities for employees and review your taxonomy from time to time to update any new processes. Are you all out of logins but have the budget to add a few more seats?

Team 319
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4 Customer Retention Metrics You Can Find in Your Online Community

Higher Logic

Just as it sounds, this metric captures current customers in your online community, including total number of community members along with details on individuals, such as the date they were added to the community and their last login. If you’ve lost members, you may want to implement additional retention strategies.

Content 229
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5 Ways You Know It’s Time to Grow Your Community Management Team

Higher Logic

Your Logins Have Plateaued. Logins typically plateau for two reasons. If you’re getting a static line or the number of logins is down, then your community has a problem. Review your metrics to find the source of the problem and find ways to fix it. That takes marketing, customer relationship expertise and strategy skills.

Team 196
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Best Practices for Re-Engaging At-Risk Members

Associations Now

One membership professional shares strategies to help turn at-risk members into more engaged participants. For example, if someone hasn’t set up a member login, that’s a huge red flag. If members have set up a login, check whether they’ve created a profile or completed their profile to include demographic information. “I

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Measure What Matters: KPIs For Online Community Success

Higher Logic

Review Organizational Goals then Build Community Goals. If they are, when was the last time you reviewed them for relevance? You can get a better understanding of this by looking at total logins vs. unique logins over a discrete time period). Let’s boil it down to five quick tips. Big problem. R - Relevant. T - Timely.

Handbook 120
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Tips for Preserving Your eLearning Programs

Blue Sky eLearn

At some point, circumstances that may or may not be in your control will dictate that someone else is going to need to review past decisions in order to make future ones. A list of software and tools used for marketing (included their websites and login information if your education department is expected to use them!).

Tips 211