Hosting a Virtual Event FAQ


But with a solid plan and the right technology in place, “going virtual” really isn’t as hard as you may think. Read on for a few virtual event FAQs…. With increasing concerns around COVID-19, many organizations are having to rethink and restructure their upcoming events. For many, that means canceling their event(s) outright. For others, that means taking their event(s) or component(s) of their events and making them virtual.

FAQ 87

Use a Chatbot to Answer Members’ FAQs

Associations Now

After research and ideation, we determined that a chatbot, preloaded with our FAQs, would handle a large percentage of inbound inquiries, providing members with immediate and accurate responses to their most pressing questions,” Jones says.

FAQ 77

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Online Video FAQ for New Nonprofit Managers

Wild Apricot

First-time nonprofit managers can often use a bit of guidance from more experienced colleagues, as well as the answers to specific questions. The problem is, there just aren't enough mentors to go around, and perhaps this is especially so in the nonprofit sector where resources are stretched to the limit. What's the solution? Well, Third Sector New England believes it's found a partial solution at any rate.( read more

FAQ 150

Tips for Preserving Your eLearning Programs

Blue Sky eLearn

Education Services and Technology Vendors. Learning Strategies Learning Technologies Online Learning Uncategorized association education department association education director education director elearning programs and procedures preserving elearning programsA volunteer member once enthusiastically told me “I love a good binder!” ” I’ve taken that to heart over the years and have created many, many good binders.

Tips 183

How to Leverage Voice Search for your Association


Businesses will be forced to tailor their online presence to keep up with voice technology. Low hanging fruit: Start with your member or potential member FAQ’s. Hint: FAQ’s also offer your great direction for social media, video, and PR content. Technology Growth

FAQ 91

Building an Association Crisis Communications Webpage


The FAQ page should be easy to navigate and scan and finding the answer to a single question should be painless. Member Engagement Technologycrisis [krahy-sis] noun: a stage in a sequence of events at which the trend of all future events is determined.

Time for a Conference Chatbot?

Associations Now

But chatbot technology doesn’t need to be limited to the member services department. Abby’s job was to help attendees navigate SXSW, find out what was happening, and get timely answers to FAQs.

Association Brain Food Weekly: 5.10.19

Reid All About it

The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift. If you have a system selection in your future, or you’re in the midst of one, stop right now and read this post from Dan Hickey at DelCor Technology. How to use FAQ pages to improve SEO. Host: ASAE Technology Section Council.

FAQ 162

Energy Storage Group Gets Proactive on Corporate Responsibility

Associations Now

According to an FAQ , the pledge came to light out of concern with the sector’s fast growth. In the past, rapidly expanding parts of the energy industry have run into operational safety challenges caused by fast deployment of such technology. We intend to work proactively to address topics head-on that could otherwise disrupt the industry’s progress,” ESA stated in the FAQ.

FAQ 41

Association Brain Food Weekly: 6.5.20

Reid All About it

Their FAQ describes the program. from the FAQ). Learn how senior levels professionals from a hotelier, audio visual technology company, and a design agency are working with planners given the new social distancing and CDC advisements. Ian Seidenberg, CSEP, Director of Event Technologies, Encore Event Technologies. Conversation: An ASAE Technology Professionals Advisory Council Webinar. Host: ASAE Technology Professionals Advisory Council.

FAQ 188

Why and How You Should Get Proactive About Customer Service


Upgrading From FAQs to Proactive Advice. Forrester’s Kate Leggett attributes this to technology limitations and to the fact that websites and virtual agents tend to relay outdated information. These include supplementing documented FAQs with updated information culled from user-generated discussion forums, training virtual agents to support more natural conversations and using analytics tools to track the effectiveness of knowledge usage.

FAQ 96

New Tech Consortium Looks to Make Computing More Confidential

Associations Now

The Linux Foundation-backed Confidential Computing Consortium aims to bring stakeholders together on emerging technology focused on securing private data while it’s in use. Across industries computing is moving to span multiple environments, from on premises to public cloud to edge,” the new group explains in an FAQ. “As

FAQ 41

How to Help Your Meeting Participants Get Comfortable With Virtual Events

Associations Now

And while it’s great to see organizations make that happen so quickly, doing so often requires different participants in your meeting to get comfortable with new technology and learn how to engage most effectively in a virtual environment. Also, make sure to share a manual that covers things like how to ask a question during a session, how to track their continuing education units, and other FAQs.

FAQ 65

Keep Members Coming Back

YourMembership Blog

Technology. Include an FAQ page with detailed information on how members can make the most out of their membership: what features are available, when/where are meetings, how can they connect with other members, etc. Membership Software Association Management Software. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers.

Tampa 278

Getting the ball rolling


If you have documents on best practices, or FAQs, or any other types of information that people often ask for, then post them to the community. Does technology have any impact? Most people expect that online communities are like instant mashed potatoes — just add water and away you go. That is, I’ve seen a a number of cases in which the online community is set up, the invitations are sent out, and then everyone sits back and waits expectantly for the community to appear.

FAQ 40

Demystifying AI: Q&A with Guillermo Ortiz de Zarate

Association Success

How does this AI technology work? “The technology uses a Knowledge Base (KB) which you maintain by writing articles that answer common questions, like FAQs. Don’t be afraid of using automation to ease customer service interactions. Associations everywhere are using AI to make their processes more efficient. We’ve all heard by now of the radical potential of AI , but it can be hard to connect the dots from these big ideas to small practical steps.

FAQ 60

Growth Hacking Your Community with Vanessa DiMauro

Higher Logic

The basics include a welcome program and onboarding process, programmatic outreach, access to support documents and a robust FAQ section. With over 20 years’ experience in social business leadership positions (Cambridge Technology Partners, Computerworld, CXO Systems), Vanessa has founded and run numerous online communities. The importance of the community builder within an organization has grown tremendously.

FAQ 170

Retail Associations Demand That Visa Fix Flawed EMV Rollout

Associations Now

In the wake of new guidance from the Federal Reserve, which suggests that aspects of Visa’s implementation of chip card technology may be illegal, a coalition of retailers has called on the card processor to fix issues with EMV’s controversial rollout. With new guidance from the Federal Reserve working in their favor, retail associations want answers regarding the migration to EMV chip card payment technology that their members have been working to comply with for more than a year.

FAQ 51

The Two Most Important Trends To Know in 2020

Associations Now

Improved Technology. The more that meeting planners can educate themselves on the latest technology—and what’s coming down the road—the more it benefits attendees by offering an exhilarating experience. Attendees can use chatbots to get answers to their basic questions—like a next generation FAQ page. Fifth-generation cellular networks—or 5G—will be coming to most cellphones in a few years, making our current 4G speeds seem like 19th century technology.

FAQ 57

Learn about something new every day: Curriki


We are focusing initially on developing an online repository for K-12 curricula in the areas of mathematics, science, technology, reading and language arts, and languages. Here is the FAQ. Just heard about this in my NTEN Office Hours chat today.

FAQ 50

Many Standards to Rule Some: Multiple Internet of Things Groups Launch

Associations Now

The goals: The just-launched standards body hopes to take pre-existing technology and use it to build an overarching industry standard it calls Thread, which would add software-based tools to assist with security and device routing, among other things. “We What’s going against it: The group plans to rely on the 6LoWPAN technology, rather than the more prevalent Bluetooth Smart, which is already in many smartphones.

FAQ 63

American Business Media Merges With Software Association

Associations Now

ABM also provided a FAQ page for members who want more details about the merger and voting process. It creates the nexus that brings together all relevant business models and technologies and forms a platform for future strategic alliances.”. Vote Online Apparently, members of American Business Media don’t have to wait for the association’s annual conference later this month to vote on the proposed merger with the Software and Information Industry Association.

The Bots are Here: Leading With Our Humanity in the Age of Automation

Beth Kanter

Yeshi is part of the family of technologies we call “bots” that includes robots, artificial intelligence, cyborgs and virtual reality. In fact, by becoming experts at frugal innovation , meaning stripped down technologies that are very customer focused, nonprofits can make “bots” affordable and accessible. Automating the FAQ function 24/7 for stakeholders with questions comments, or requests without increasing staff workloads.

The Virtual Association, Part 2 : Off Stage

Off Stage

And as an aside, the FAQ approach to answering questions has great benefits: as social media commentator Clay Shirky says, "Once one person solves the problem once, the problem stays solved for everybody." Members want to see their trade association as knowledgeable and savvy about business tools and technology, and yet they want not only information, goods, and services but also they want to be valued and respected. (A Technology. Off Stage.

FAQ 43

How To Design a Digital Badge Strategy

WBT Systems

If you would like to learn more about how Digital Badges are the Future of Association Education , talk to us at ASAE Technology Conference 2016 , or send us a message. Open Badges FAQs via Mozilla OpenBadges. Dramatic changes have occurred in how learning is recognized, accredited and validated. Digital Badges are a part of these changes and are set to make a big impact on education and certification programs in 2017.

Mizz Information: Why Having Staff Be Facebook Emissaries Is a.

Mizz Information

Thats asking a lot of technology (Facebooks iPhone and iPad apps are horrible and setting any privacy settings when posting from them is a b h) and human error, not to mention Facebooks own constant breeches in terms of "oops" moments where they "accidentally" display content thats supposed to be private to a different audience, or when they, without warning change their settings so that previous privacy settings are wiped out. from Facebook Business Account FAQs ).

FAQ 57

Keeping the Memories Alive: Storage Association Launches

Associations Now

More details about the fledgling Storage Products Association (SPA) below: Focus on consumers: The California-based SPA was created by major industry players Hitachi Global Storage Technologies, Seagate, Toshiba, and Western Digital. However, the group’s FAQ says it is open to expanding to solid-state devices in the future. Roger Kay, an analyst for Endpoint Technologies Associates, told IDG that the move is likely a smart one from a public relations standpoint.

FAQ 44

Renew The Heart & Soul of your Non-Profit for a Chance To Win $10,000

Beth Kanter

If you have questions about the grant, please see the FAQ page on the Heart & Soul site. to recognize and celebrate the work nonprofits do and seek to promote the use of technology in managing the accomplishment of their mission. Note from Beth: Last year John Haydon reached out about a special project he was working on for the CTK Foundation that was providing some resources and financial support for nonprofits.

Association Brain Food Weekly: 4.10.20

Reid All About it

They also suggest ideas for communicating with people who registered for your cancelled event and other event stakeholders and provide advice on event FAQ page content. Michael Jones, VP, Mobile Technologies, Results Direct | RD Mobile. We’ll ask association executives who have made selections why they chose the solutions they did, about integrations with existing technology, and how they have addressed accessibility and inclusivity with their choices.

AE on the Verge: Um, because we don't have weekend, holiday.

AE on the Verge

The website may have FAQ section and training videos, but user may be on Blackberry or other device not wanting to fumble with site ; or the site may not feature a perceived immediate problem. technology. (48). AE on the Verge. Association management, meetings and mania. Sunday, July 12, 2009. Um, because we dont have weekend, holiday, evening hours.

FAQ 28

The Networked Professional: Principles of Effective Online Networking

Beth Kanter

Department of State’s Bureau of Educational and Cultural Affairs (ECA) , designed to offer professional development, networking, and mentorships for women in the Middle East working in the technology and science sectors. This year’s 41 participants are matched with mentors from companies here in the Bay Area and do a five-week internship. On Friday, I was honored to lead a session for participants in the TechWomen program, an initiative of the U.S.

FAQ 48

Coronavirus Updates for Association and Events Professionals – What You Need to Know


They also talk about the impact of the global health situation on the Association market and how technology can help the industry become more sustainable in the future. Why the coronavirus lockdown is making the internet stronger than ever (source: Technology Review) April 8, 2020 – Far from breaking it, the surge in usage the internet is seeing right now is driving a major upgrade. About this list.

Daily #COVID19 Updates for Association and Events Professionals – What You Need to Know


They also talk about the impact of the global health situation on the Association market and how technology can help the industry become more sustainable in the future.