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How to Maintain Relevance and Revenue in Today’s Economy

Association Analytics

For example, let’s say your association sold two products (Product A and Product B) last year that brought in the same total revenue – $20,000 each. How clearly are you communicating these benefits to members? The same can happen by listening to conversations in your online community. Simply ask your members.

Revenue 320
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How to Make Analytics a Priority – Finally!

Association Analytics

Some examples include: Data specific – What data empowers you? An example is how many new members did we acquire last month? More time – your staff can spend more time on valuable projects rather than creating reports or developing Excel spreadsheets. Communicate to leadership and staff in their language.

How To 169
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Don’t Fear Your Dirty Data

Association Analytics

Example: email should be close to 100%, other fields like interests aren’t as important to capture initially. Even without a complete data set (which is practically unattainable), you can still do things like send renewals, get event registrations, create membership reports and raise funds for your foundation. Probably not.

Revenue 169
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Association Management Systems (AMS): 5 Software Strategies

Higher Logic

Automate your communications. Learn more using reporting features. An AMS makes it easy for you to gather important information about your members, communicate with them, and help them take part in your programming. An integrated community-AMS does this and saves you time and prevents lost or confused data.

System 192
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What’s Changing for Chapters?

Spark Consulting

Mariner Management and billhighway recently released the third edition of their chapter benchmarking report , and I had the opportunity to interview Peggy Hoffman and Peter Houstle about it. Q: This is, I believe, the third edition of the chapter benchmarking report. What really jumps out to you as being different this time?

Report 195
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Are You Facing These 3 Community Building Challenges?

Higher Logic

Josh Slyman , Community Manager at Higher Logic, is on the front lines with customers every day. He lives and breathes communities and is helping customers create integrated strategic approaches to community and automated communications. Advice from Community Experts on 3 Common Challenges You May Be Facing.

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Are You Done With Digital Transformation?

.orgSource

In a July 2022 article , Accenture reported that 88 percent of executives thought their customers were changing faster than the company’s ability to keep pace. One example of this phenomenon that comes to mind is how we will all need to respond to improved AI technology and greater opportunities for customer service and personalization.