Reid All About it

JANUARY 26, 2024

It’s scary to think what might happen to chapters if they can’t find enough members to lead them. Billhighway discusses the causes of leadership succession issues and offers strategies for preventing volunteer burnout , a big problem for chapters. Leadership development for young members. More info/register. 1 CAE credit.

Survey 256

Survey Project Strategy Education 256

Reid All About it

NOVEMBER 10, 2023

Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement. Member Engagement is an Art and a Science. 1 CAE credit. . 1 CMP credit. . More info/register. 1 CAE credit.

Certificate 281

Certificate Price Tools Technology 281

Elevating Engagement

JANUARY 20, 2023

Two elements comprise member engagement. Members engage when there is value for them and when they have great experiences with or because of the association. My simple formula is Value + Experiences = Member Engagement. Let’s assume that value is the chicken and experiences are the egg.

Member Engagement 89

Member Engagement Member Experience Education Strategy 89

Reid All About it

JULY 2, 2021

MemberSuite shares nine strategies for preventing volunteer burnout so you can keep your leaders in office and your pipeline full. Supplier members. Re-Engage Virtual: Planning the Event of Tomorrow. Planners on Purpose July Book Club: Engaging Virtual Meetings by John Chen. Volunteer fatigue. Wed 7/7 at 12 p.m. –

Technology 370

Technology Strategy System Education 370

Reid All About it

MAY 14, 2021

Last week, in-person social gatherings returned to my calendar, including my first book club dinner in more than a year. Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better member engagement and retention. More info/register. Host: Tasio.

St. Louis 341

St. Louis Technology Strategy Conference 341

Reid All About it

JUNE 16, 2023

You should also check out Sidecar’s online community dedicated to AI and Amith Nagarajan’s (Blue Cypress/Sidecar) new book, Ascend: Unlocking the Power of AI for Associations —I’m reading it now. Fri 6/16 at 4 p.m.* – Smart Brevity in the Association World (Book Discussion) The power of saying more with less.

Project 195

Project Tools Revenue Metro 195

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Fri 1/28 at 1 p.m. More info/register.

Newsletter 195

Newsletter Survey Team Software 195

Reid All About it

JULY 30, 2021

Writing as a Thought Leadership Strategy. Writing is one of the most powerful strategies for establishing thought leadership, increasing visibility and credibility, and growing your business. You’ll walk away with an action plan for writing a series of blogs or articles (that could even lead to a published book!). CAE credit.

Newsletter 195

Newsletter Certificate Technology Strategy 195

Elevating Engagement

SEPTEMBER 6, 2023

Elevating Engagement Elevating Engagement is singularly focused on one enormously important topic for association leaders: member engagement. A selection of articles featured in the Elevating Engagement newsletter: Are You Time Starved? Here Are a Few Ideas for You How Do You React to Negative Public Feedback?

Newsletter 52

Newsletter Case Study Library Member Engagement 52

Reid All About it

JULY 7, 2023

. – Ascend Author Talk: A Conversation with Amith Nagarajan (Washington DC) Let’s get together to talk about AI for Associations specifically through the lens of Amith Nagarajan’s new book, Ascend: Unlocking the Power of AI for Associations? Location: Washington DC. More info/register. Host: ASAE Tue 7/11 at 12 p.m. CAE credit.

Tools 195

Tools Education Newsletter Chicago 195

Reid All About it

MAY 3, 2019

8 ways to read the books you wish you had time for. Mapping the Journey to Long-Term Member Engagement. Your members have high expectations, and a distinctive, original, and personal user experience is a requirement in today’s digital world. Tim Ahlenius, Director of Digital Strategy, Americaneagle.com.

Tucson 262

Tucson Phoenix Products Tools 262

Smooth The Path

JANUARY 30, 2018

We want to provide an amazing member experience. Fortunately, I am booking conferences all over the US (maybe even in Canada) this year. The first is called Fueling Exceptional New Member Experiences. The second session is called Association Research Reveals the Stickiest New Member Engagement Programs.

Minneapolis 68

Minneapolis Minnesota Member Engagement California 68

Reid All About it

MAY 5, 2023

Our topic this month is association engagement with Amanda Lea Kaiser, author of Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community. She is an in-demand speaker for association leaders worldwide and is at the forefront of exploring how member and attendee engagement is rapidly changing.

Chicago 205

Chicago Education Certificate Revenue 205

Reid All About it

JUNE 2, 2023

Although Amanda Kaiser says this post is about how her book came to be , it’s really a valuable lesson about defining membership value and engagement. The Art of Mentoring explains why you should consider a mentoring program for your members. Membership. More info/register.

Technology 195

Technology Chicago Education System 195

Reid All About it

OCTOBER 29, 2021

6% have no formal, documented strategy for their virtual conference. Fri 10/29 at 12 p.m.* – DC Book Club – Diversity & Inclusion: Process and Policies. Many associations have plans to revisit or implement a Diversity & Inclusion (D&I) strategy. Host: DC Association Professional Book Club. 1 CAE credit.

Revenue 195

Revenue Survey Leadership Education 195

Reid All About it

JULY 3, 2020

Forget White Fragility : here are ten books America should be reading about race. Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your members engaged. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media. (Bruce Feiler, Harvard Business Review ).

Montana 221

Montana North Carolina Review Member Engagement 221

Reid All About it

JUNE 9, 2023

They also share change management strategies for change-fatigued association professionals. Some of these strategies are new to me but look very promising. AI and Tech Strategy. ASAE Tech Tuesdays) Come join your colleagues to discuss: What are people experimenting with? Event marketing. More info/register. No Soliciting!

Revenue 205

Revenue Content Chicago Leadership 205

Smooth The Path

SEPTEMBER 25, 2017

Becuase the decision that prospective members make does not neatly marry up to the association’s benefits. “Open the floodgates so I can receive your emails,” said no member ever. Few new members join for a research report, or a book, or for access to the site. But mostly this is not why they join.

Member Experience 92

Member Experience Member Engagement Education Report 92

Reid All About it

MAY 24, 2019

The Association Adviser says, “This engagement initiative randomly pairs employees throughout the organization — from the C-suite to building operations — to meet in-person or virtually to talk about their work and interests over a free Starbucks coffee or other beverage.” Are you an association content strategy professional—or wannabe?

DC 170

DC Illinois Washington Content 170

Associations Now

FEBRUARY 25, 2020

But what really excited me about this job, and maybe the thing I’ll miss the most, are the stories of associations making changes in big and small ways to improve the member experience. If you’ve read ASAE’s ForesightWorks research , you might label this member engagement strategy as an attempt to foster “ more human humans.”.

United States 93

United States Member Engagement Member Experience Innovation 93

Smooth The Path

DECEMBER 17, 2019

We see deep discounts on conferences, meetings, research, guide books, membership, and more. When organizations Circle-the-Horses, they degrade the experience. Both strategies harm member engagement because experience and value are essential ingredients of engagement.

Discount 88

Discount Revenue Resources Products 88

Reid All About it

JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Newsletter Price Technology 195

Reid All About it

JANUARY 15, 2021

They explain why it’s not a good idea to pine for the past and suggest a different mindset to cultivate, one that will help you take advantage of “a perhaps once-in-a-lifetime opportunity to experiment with new ideas—ideas that could turn into programs that position you, your association and your members for future success.”.

Innovation 359

Innovation Las Vegas Communications Education 359

Fonteva

OCTOBER 18, 2022

However, they also might lack a framework to measure and study the various factors that shape the member engagement and retention trends they experience. To better understand the root reasons why members join and stay with your organization, associations should take lessons from the customer experience (CX) playbook.

Course 52

Course Survey Software Philadelphia 52

Reid All About it

JULY 9, 2021

Member engagement. Anne McCarthy at Sidecar recaps a panel discussion at SURGE Forward about the new approaches to member engagement taken by associations during the pandemic. Fri 7/9 at 12 p.m.* – Strategy First, Software Next. Improve Your Email Engagement with a Conversational Email Strategy.

Rhode Island 195

Rhode Island Technology Strategy Member Engagement 195

Elevating Engagement

APRIL 28, 2023

Creating positive experiences can often be done at the same time as everything else you’re doing in your schedule. Overall, if you’re seeing signs that member engagement is softening, creating positive experiences can help activate the emotions that drive the decision to engage.

Member Engagement 88

Member Engagement Recruiting Recruitment Project 88

Reid All About it

JUNE 5, 2020

It turns out I already have more than a dozen of the suggested books in my Kindle, so they should keep me going for a while. He’s written a few books on the topic but the latest is The Second Founding: How the Civil War and Reconstruction Remade the Constitution. Anti-Racism Resource List. Racial Justice Reading List & Resources.

Innovation 273

Innovation Conference FAQ Industry 273

Elevating Engagement

JANUARY 27, 2023

The book Elevating Engagement: Uncommon Strategies for Creating Thriving Member Communities is all about how to get started. Assuming the CEO role is not just for the membership department or committee, becoming a CEO is for EVERYBODY. No matter your current title, you can take on the CEO role. You GO, CEO!!!

Committee 117

Committee Team Strategy Member Experience 117

Higher Logic

MAY 2, 2019

If your association is interested in maximizing the educational value its offering members, you might already know that having a publication is a great asset to your content strategy. Association members want to learn, and there are multiple different ways publications can support that.

Tips 136

Tips Revenue Case Study Content 136

Elevating Engagement

APRIL 28, 2023

Creating positive experiences can often be done at the same time as everything else you’re doing in your schedule. Overall, if you’re seeing signs that member engagement is softening, creating positive experiences can help activate the emotions that drive the decision to engage.

Member Engagement 52

Member Engagement Recruiting Recruitment Project 52

EventMobi: Association Events

SEPTEMBER 28, 2023

With an association directory, your members can easily find and connect with others. Obviously, this is really useful for networking for business, social events, and driving member engagement. Sharing contact information Your member directory is, at its core, a list of members.

Directory 147

Directory Organization How To Kansas City 147

Reid All About it

MARCH 3, 2023

His insight should help you improve the subscriber experience at your organization. They describe strategies for applying game mechanics to influence attendee behavior, including the incentives and technology that will help you achieve event goals. As for #3, it works too, but please don’t ask me to write your book, ha ha.

Revenue 39

Revenue Tools Education Member Experience 39

Smooth The Path

DECEMBER 4, 2017

Do members feel they belong to the association? Does their feeling of belonging equal the sense of belonging they feel when they go to a book club meeting? Or do your members have a more transactional feeling about their membership? One more akin to being a member of Amazon Prime?

Industry 154

Industry Video Course Strategy 154

Reid All About it

OCTOBER 20, 2017

As a CAE whose studying and exam experience is still imprinted in my brain, I can relate to this post from WBT Systems about motivating certification candidates. I like the distinction between learning goals and performance goals and the references to Dan Pink’s fascinating book, Drive. Enough negativity! Tue 10/24 at 8:30 a.m.

DC 150

DC Washington Social Media Tools 150

Protech

JUNE 13, 2023

For example, a small association in its first year of operating might just use a few simple spreadsheets and documents to track member engagement and plan meetings. Not only will this increase your organization’s overall efficiency, but it could also lead to more positive member experiences and higher retention rates.

Software 52

Software Learning Management System Tools Association Management 52

Higher Logic

JULY 6, 2017

Her talk – and her book – changed my world. Conversationalist is one of them, but there are also behind-the-scenes management duties and strategy-building tasks that are just as important. Participate in conversations for part of your day, then recharge by reviewing your data and how effective your engagement strategies are.

Social Media 204

Social Media Tips Communications Maine 204

Reid All About it

FEBRUARY 10, 2023

The weekly list of free educational events and resources for the association community… Member engagement. Many of us are eagerly awaiting the release of Amanda Kaiser’s book, Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community , on February 14. Member recruitment.

Blended Learning 39

Blended Learning LMS Ohio Technology 39