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Don’t Get Too Comfortable at the Top–AI Puts a Twist on Leadership

.orgSource

leadership is how we christened the skill set we identified for success in digital markets. When we began that project in 2017, we knew business was changing quickly. The leadership qualities we identified hold. Fast Track New Technology Use your ambassadors to fast-track tools, like AI, to manage your digital ecology.

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Are Associations Losing Their Members’ Trust?—The Leadership ColLAB Explores This Critical Question

.orgSource

The Leadership ColLAB conference was an opportunity to bring professionals together around what we believe is a critical question. ENA brings objectivity to the process by using the net promoter score as a tool to measure success. ENA’s culture journey brought the group from a score of minus one in 2017 to a score of 40.5

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Tools to Help Staff and Members Navigate Change

Associations Now

Change Leadership. In October 2017, I co-presented a session, “Leading Change,” at ASCE’s Annual Convention based on John Kotter’s 8-Step Process for Leading Change. As the examples above show, there are many tools at our disposal to help members and staffers manage change. Finally, try to have fun in the process.

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Make 2017 a Home Run for Your Association: TPG's Not-to-Miss Association Learning Opportunities

Portage Group

Whether you are in Ontario or BC, these are not-to-miss opportunities to gain practical knowledge and tools about organizational transformation based on real-world examples of association change. Building upon the inaugural event on the future of associations in Toronto, Association 2025 is now coming to Vancouver on April 3, 2017.

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5 Reasons Your Executives Don’t Participate in Your Online Community (And How to Fix It)

Higher Logic

An online community is a tool. Community Roundtable’s 2017 State of Community Management Report found the most successful online communities have top-level participation. Too many organizations see a community as just a box they need to check instead of a tool that can help their organization grow. But what about executives?

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Are You Done With Digital Transformation?

.orgSource

Unfortunately, despite the hefty price tag, the mechanics are meaningless without the philosophy, strategy, and culture that maximizes those tools. It’s a journey that begins with leadership and strategy. Those statistics were not surprising in 2017. As I said earlier, leadership and strategy are key.

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Help Your Members Find the Signal in the Noise

Spark Consulting

A list of “how-to” guides and curation tools. Steal Like a Fundraiser: Innovations in Cause-Oriented Fundraising for Associations (PDF), co-authored with Sohini Baliga, December 2017. Include Is a Verb: Moving from Talk to Action on Diversity and Inclusion (PDF), co-authored with Sherry Marts, PhD, S*Marts Consulting, May 2017.